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Meliá Nassau Beach - All Inclusive

4.0 out of 5.0

Recent guest reviews

Overall we enjoyed our visit. The best part was the hotel’s beach and their pools. Areas for improvement include; hotel rooms need an update, women hotel staff need coaching on being polite and courteous to guests, and the young woman who makes the dinner reservations for the hotel restaurants needs training on how to provide an overview of the choices and could also use coaching on being attentive and polite. I will go back to the Bahamas but most likely will stay at another resort.

Melia is a huge hotel; good for a lot of walking. Employees are very friendly and helpful. Beach is gorgeous and well-kept; pools are great, too. Some nightly entertainment. Only downfall--- food is average and never hot enough.

The hotel is aging and needs a update, the rooms r dated carpet torn etc. we moved from the first floor as our bathroom sink leaked and the room smelled. Our new room on the 4th floor was better but we had to call maintenance as our AC didn’t work. The beach and pool area was nice and the food was average. It seemed the free food and drink were the most popular part of the hotel for other guests.

Friendly staff, very clean, beach right behind hotel with easy access. Great variety of restaurants. Would return definitely

Stay was horrible. Never fixed tv. Food very low quality. Pool freezing.

Location is great. Hotel is a little dated. Wi-Fi was only up for 1 day out of our 4 day stay. Cats all around the buffet area NASTY to see. They need to stress to the guest not p feed them. The staff that we came in contact with were nice. I would suggest remove the carpet in the rooms to help eliminate the odor in the rooms. I would visit the Bahamas again but not the Melia sorry.

We took our dad for his 60th birthday and he had a great time! We all enjoyed the beach, we went kayaking and paddle boarding. We had Level accomodations and our rooms were renovated with 180 degree views of the water. It’s obvious the hotel is older but it’s clean and they are updating it. The restaurants were updated and our best meal was the tappanyaki at Nikkei. We received great service from Owen at the Level Lounge, Bendji at Level Breakfast and Rhiannon at Level Beach!

Great staff, wide verity of foods, safe, EXCELLENT staff. I would definitely visit here again

We arrived on 9/11/17, the hotel was mostly empty, but all the staff were kind, friendly and helpful. The hotel and grounds were well kept and very clean, our room was clean, plenty of towels, our refrigerator was stocked. The only restaurant open was the buffet, and it was good. The view and the beach and pools were beautiful. As the week went on more people came and more restaurants opened. We totally understand because of the hurricane. The shuttle to the casino was great, too. All in all it was a wonderful vacation in paradise.

Was great, staff sooo friendly, we did have a great time very clean hotel, great music and great food Staff did excellent job

Last time we visited Melia it was two years ago,so we know what to expect,hotel is very nice,staff very friendly and helpful,food very good ,and the most important beach,and that is perfect,so I will come back again and recommend this hotel,thanks Melia for excellent vacation,Alex from Slovakia

I read the negative reviews but thought I would give the place the benefit of the doubt. Boy, I wasted my money. This hotel is need of a serious overhaul. Room was not ready when arrived, staff was not apologetic or accommodating. No bath towels or soap 2 of the 4 days there. Rooms outdated, food was horrible. Only one place to eat breakfast, you had to have reservation for all the dinner spots except buffet. Waited an hour with a reservation only to be served rice a roni style fried rice. All the portions at dinner were very small, still went to buffet after. Forget about lounging on the beach or by the pool. People place towels on chairs at 6am and don't come to beach until 2pm. Not enough chairs or shade. People heckle you all day on the beach to buy stuff or go on excursions.

No bar on family pool and long wait for food and room service sucks

Don't purchase the Level. Not worth the $900 upgrade. No benefits or better service. Should have stayed at sandals or Baha Mar. Would not return. Baha Mar is grand and great customer service. Although not on beach would consider staying there.

We were there for the resort so we didn't mind the outdated hotel. The beach was great, good food choices, Good location. Though the hotel is old, the rooms are comfortable enough, except that the management didn't care fixing the elevator which only one functions most of our stay there. What we got was fair enough for what we paid and we had fun the whole time we stayed at the hotel.

This resort is a lot of fun and the staff is exceptional. The bartender named perry is he best by far!!!! But everyone is above expectations! Only drawback is they. We're trying to trap cats that roamed around! LEAVE THE CATS ALONE!!!!! They hurt no one!!!

The facility is nice and the beach itself is beautiful but not great value for all inclusive. The food at all the restaurants was terrible and it really put a damper on the week. Plus the drinks were bottom shelf alcohol. Staff was generally friendly but service was slow.

I was in the "Level Room" and it was not worth it. Besides getting a 25% discount at the Black Angus, and no service charge for room service the room and service was the same as the regular room. People were friendly and nice all around. The service was the same for everyone. The pools were clean and the beach was great. The room needs upgraded but it is well kept.

very nice resort & being all inclusive. not sure if the upgrade to the level is worth it but we enjoyed our stay.

Overall, we had a comfortable experience. The food selection at the buffet was very limited, especially during breakfast. We opted to have lunch and dinner in one of the restaurants, which was better for us - some restaurants were better than others. The beach chairs were often taken very early in the morning, especially those with an umbrella ~ however, the beach was beautiful! In my 5 day stay, I didn't experience any obvious differential treatment between Level guests and myself being a regular paying guest ~ however, during my last day, I went to ask for a drink at the lobby bar and I was told that it wasn't open until 10am, when I checked the time it was literally 9:59am! The bartender appeared bothered when I told him that I would wait the minute to 10am. He then proceeded to ask everyone in my party who asked for a drink to show him our bracelets,I thought that was a bit abrasive. I have stayed at several all inclusive resorts and not once have I been asked to prove that I am a guest at their resort. It makes me wonder if I would have been denied a drink if I had checked out prior to asking for my last drink. Besides this interaction, I had a wonderful time, my 6 year old had an awesome time at the beach watching the fishes swim right next to him and pool hopping. The hotel does need upgrades and I left wondering why the windows in the hallway are covered in white which makes the average height person not able to see the outside of the resort.

1 West Bay Street - Cable Street Nassau New Providence

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 3 outdoor pools

Meliá Nassau Beach - All Inclusive is located within a 15-minute drive of Junkanoo Beach and Lake Cunningham. This 694-room, 4-star resort welcomes guests with 3 outdoor pools, 7 restaurants, and a 24-hour fitness center. It's on the beach and also close to Nassau Botanical Gardens and Ardastra Gardens, Zoo and Conservation Center.


Dining

Free breakfast is included with your stay. There are ample dining options with 7 onsite restaurants, including Market Place, which specializes in international cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

Meliá Nassau Beach - All Inclusive's 694 rooms are air-conditioned and provide balconies or patios, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include free bottled water, laptop-compatible safes, and phones.


Property features

Meliá Nassau Beach - All Inclusive features 3 outdoor pools, a children's pool, and a 24-hour fitness center. Valet parking is offered for USD 20 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include free WiFi in public areas, conference space, and a free kid's club.

Room options

Deluxe Room, Pool View (King Room)

Full 2 | King 1 | Sleeps 4

Premium Room, Ocean View (King Room)

Full 2 | King 1 | Sleeps 4

The Level Junior Suite

King 1 | Sleeps 2

The Level

Full 2 | King 1 | Sleeps 4

Guest reviews for Meliá Nassau Beach - All Inclusive

Everyone (57) Couples (33) Business (1) Family (13) Other (6) Friends (3)
3

a good price

Everyone

Overall we enjoyed our visit. The best part was the hotel’s beach and their pools. Areas for improvement include; hotel rooms need an update, women hotel staff need coaching on being polite and courteous to guests, and the young woman who makes the dinner reservations for the hotel restaurants needs training on how to provide an overview of the choices and could also use coaching on being attentive and polite. I will go back to the Bahamas but most likely will stay at another resort.

By , from CT on Nov 20, 2017

3

beautiful beach!

Everyone

Melia is a huge hotel; good for a lot of walking. Employees are very friendly and helpful. Beach is gorgeous and well-kept; pools are great, too. Some nightly entertainment. Only downfall--- food is average and never hot enough.

By , from Vermont on Nov 13, 2017

Review comment responded on Nov 15, 2017

Hello Sandy, Thank you for choosing Melia Nassau Beach All-Inclusive. We appreciate you taking the time to write this review of your recent vacation with us. We do apologize for any expectations not met and we assure you we will continue to work daily to improve on the products and services we provide for our guests. Kenisha-Quality Department

3
Everyone

The hotel is aging and needs a update, the rooms r dated carpet torn etc. we moved from the first floor as our bathroom sink leaked and the room smelled. Our new room on the 4th floor was better but we had to call maintenance as our AC didn’t work. The beach and pool area was nice and the food was average. It seemed the free food and drink were the most popular part of the hotel for other guests.

By on Nov 10, 2017

Review comment responded on Nov 17, 2017

Hello Joe, Thank you for choosing Melia Nassau Beach All-Inclusive. We sincerely apologize for any inconveniences you have experienced. We hope you reconsider visiting our resort in the near future, as we would love the opportunity to provide you with a much better experience. Kenisha -Quality Department

4

nice hotel close to the beach

Everyone

Friendly staff, very clean, beach right behind hotel with easy access. Great variety of restaurants. Would return definitely

By on Nov 8, 2017

Review comment responded on Nov 18, 2017

Dear Guest: Thank you for choosing Melia Nassau Beach All-Inclusive for your vacation destination here in The Bahamas. We are elated to read that you had a great stay. It is our hope that you will continue to choose our resort anytime you are in The Bahamas. Kenisha-Quality Department

2

staff rude

Everyone

Stay was horrible. Never fixed tv. Food very low quality. Pool freezing.

By on Nov 6, 2017

Review comment responded on Nov 8, 2017

Hello Guest, Thank you for choosing Melia Nassau Beach All-Inclusive. We do wish to apologize for the expectations not met during your stay. It was not our intentions to disappoint you and we hope you decide to return in the future as we would love the opportunity to regain your confidence in our resort. Kenisha-Quality Department

2

not as nice as the pictures and descriptions show.

Everyone

Location is great. Hotel is a little dated. Wi-Fi was only up for 1 day out of our 4 day stay. Cats all around the buffet area NASTY to see. They need to stress to the guest not p feed them. The staff that we came in contact with were nice. I would suggest remove the carpet in the rooms to help eliminate the odor in the rooms. I would visit the Bahamas again but not the Melia sorry.

By , from Georgia on Oct 23, 2017

Review comment responded on Oct 27, 2017

Hello Arieslasy: Thank you for taking the time to share your experience of your stay with us. We would like to apologize for the expectations not met during your stay with us. Kenisha-Quality Department

5

great 60th birthday trip!

Everyone

We took our dad for his 60th birthday and he had a great time! We all enjoyed the beach, we went kayaking and paddle boarding. We had Level accomodations and our rooms were renovated with 180 degree views of the water. It’s obvious the hotel is older but it’s clean and they are updating it. The restaurants were updated and our best meal was the tappanyaki at Nikkei. We received great service from Owen at the Level Lounge, Bendji at Level Breakfast and Rhiannon at Level Beach!

By , from Phoenix on Oct 20, 2017

Review comment responded on Oct 27, 2017

Dear Nat: Thank you for this incredible review! We loved reading how your Dad's 60th birthday trip was filled with great memories. Thank you for mentioning Owen, Benji and Rhinnon. We hope to see you again soon. Best wishes-Kenisha

5

excellent

Everyone

Great staff, wide verity of foods, safe, EXCELLENT staff. I would definitely visit here again

By on Oct 19, 2017

Review comment responded on Oct 25, 2017

Dear Guest, Thank for staying with us. We appreciate your feedback. Regards, Cecilia

5

a wonderful experience and vacation.

Everyone

We arrived on 9/11/17, the hotel was mostly empty, but all the staff were kind, friendly and helpful. The hotel and grounds were well kept and very clean, our room was clean, plenty of towels, our refrigerator was stocked. The only restaurant open was the buffet, and it was good. The view and the beach and pools were beautiful. As the week went on more people came and more restaurants opened. We totally understand because of the hurricane. The shuttle to the casino was great, too. All in all it was a wonderful vacation in paradise.

By , from N.Ridgeville, Ohio on Sep 18, 2017

Review comment responded on Oct 4, 2017

Hello Barbara, Thank you for choosing the Melia Nassau Beach All-Inclusive and for taking the time to write this 5-star review. We are so delighted to hear that you loved our resort and it was a great vacation for you. Looking forward to welcoming you again next year. Best wishes, Kenisha Quality Department

5
Everyone

Was great, staff sooo friendly, we did have a great time very clean hotel, great music and great food Staff did excellent job

By , from northen Virginia on Sep 17, 2017

Review comment responded on Oct 4, 2017

Hello Yris, Thank you for your great feedback! We are ecstatic to hear that you had a wonderful experience while visiting with us. Again, we thank you for choosing Melia Nassau Beach All-Inclusive. Best wishes, Kenisha Quality Department