Coco Plum Resorts Bahamas2.0 out of 5.0
Recent guest reviews
I made a last minute reservation for my son today. When he went and asked for the room, he was told they couldn't find his name. I gave him the confirmation number and went back. This time, he was told hotel is booked and they don't accept last minute reservation. My issue is, if you don't accept last minute reservation then IT SHOULD HAVE BEEN CLEARLY STATED ON BOOKING ENGINES AS SUCH!!!! My son had injury and needed a place to stay for few hours badly before he flies back to the US and that was the response he got when he went there.
This was the worst "hotel" I have ever stayed in. It lacked basic necessities you would expect from a hotel such as running water, towels, internet and a tv. The door to our room didn't lock. The walls are very thin and you can hear everything going on around you. I was given a room that was under construction. It did not have a sink faucet, the toilet did not work and the shower was under repair. There was construction debris all over the hotel floor and stacks of wood in the room. I sadly paid for a cab to get to this "hotel" and I wish I would have saved my money and slept at the airport or rented a car and slept in that. I didn't feel safe here. I just needed a place to sleep to catch an early flight and I wouldn't recommend this hotel for that so to book this for an actual vacation don't even think about it.
I made my reservations and read the reviews a week later. Feeling nervous, I wanted to be optimistic, but it was everything promised in the Trip Advisor reviews. It was a bit dirty and very worn down. No water pressure in shower but there was plenty of hot water. The 20 year old lenolium floor tiles are really worn out and dirty. The AC worked fine. The front desk is not rude, just not very warm or welcoming. If you like one of the cheapest rates in Nassau with that rustic mountain cabin feel, you got it made. But, dont think you are going to save money and get a quality clean hotel. Not happening.
We stayed here for one night in between staying at two actual resorts. We were only needing a place for ten hours, so I didn't want to spend too much money, I immediately regretted that decision. The room looked like a thirty year old hostel that hadn't had any housekeeping in weeks. The AC, if you can call it that, was basically non functioning. Oh, but it is right across the street from the water, surely we could've opened the window and gotten some nice breezes from the Caribbean, not so much. Right below our window was a bar/night club where it was bumping and thumping until 2AM. I'll say that the manager on duty was very friendly and helpful with another issue that we had. I just beg all of you to never visit this place. I would've rather slept on a park bench then relive this awful experience. I wasn't expecting much, but it was beyond my wildest dreams how uncomfortable my wife and I were. Do yourself a favor and sleep at the airport, park bench, or in a hobos cardboard box. At least you will not have to pay money to have the worst experience of your life.
The Coco Plum is a funky little hotel right on W Bay St at Cable Beach. If you are used to US hotel standards, you probably won't like the Coco Plum because they are just hanging on and trying to build up their facility on a shoestring. It's cheap to stay there (relative to other Nassau hotels) but the room AC is pretty ineffectual, the pool was in poor shape, and they had to send their laundry out while I was there because their washing machine was down. The restaurant kitchen is under renovation but the bar on the pool deck is a good place to eat your takeout from other places nearby. No phones in the rooms and TV gives about 10-12 stations... but I wasn't there for the phone or TV, so it didn't matter. On the positive side, all of my interactions with the staff were positive and they worked valiantly to do the best they could with what they have.
Here are my PLUS’es and MINUS’es, after a short description. The hotel has two names, Landshark Inn and Coco Plum. Maybe a name change ongoing, but I don’t know which is the old or the new one. Landshark Inn is on a signboard outside, not Coco Plum. We stayed a week in March 2017, booked on airbnb. The place is an ordinary hotel, not a private home, as said on airbnb. Any Mrs Johnson was never present, she is an agent. The restaurant was under renovation, no service. It's 3 two storey buildings and a front desk & restaurant building in a square, with a small pool in the middle. +PLUS+: +On second floor rooms facing the pool are big and light, with balconies. Ground floor is more dark. Ground floor rooms facing the back of the houses have patios. +Public transport is excellent. Small buses, 20 passengers, run all the time, without time tables. 10 km to the city, buses frequent, even if they stop running at 7 pm, which was a surprice. They pass airport as well, you don't need to take a taxi! Bus nr 12B to the airport, for $1,25. +Beaches, many restaurants and two supermarkets are close by, walking distance, both West and East on the highway West Bay Street. Please explore the surrounds, there are some gems to visit, e.g. Marley Resort&Spa a small walk westward. +Most of the staff (not all) were friendly and talkative, even the builders and cleaners that worked there. We got many advice from them, sometimes better than from the front desk. --MINUS--: -The location of the hotel is not the one marked on airbnb's Google map. It is 1,3 miles /2 km further West on the main road. -The hotel is along West Bay Street, the most busy highway on the island, and traffic noise is remarkable. -Receptionist didn’t find the key to our room when we checked in. Half an hour later I went there again, she had a key. -A few of the staff at front desk did not show attention and friendliness to guests. One of them did not look at me when I asked a question, she continued to use the her computer while talking to me. Maybe a gender issue, my husband got more attention. -Noisy people having party in the pool/bar area some late nights, even if the restaurant was closed/under renovation. Front desk said noise until midnight was OK according to the rules. Anyway, it continued to 1 am, so we had to go down and say some sharp words. Then it stopped. -The whole site is shabby. Building standards look very amateurish and tatty, garden beds are not well maintained. -The room had very few furniture: a bed (waa comfortable), a TV-table and only one nightstand by the bed. I missed one on the other side. One long wall shelf and racks for clothes, but no hangers. Only one chair on the balcony, no table. We borrowed one more chair from the pool area. The AC device improvised as table. Later we got a small table there, after requesting it. -AC had no adjustment possibilities, only full speed or off, and was very noisy. AC air outlet was full of dust and dirt, should be cleaned. Luckily there was a quiet fan in the ceiling that worked fine. -A signboard on the road said "Restaurant now open" but there was no restaurant. The restaurant area was under renovation (end of March 2017), the place was an ongoing building project, with sounds and noises accordingly. I read here that when restaurant is open, locals have parties there late nights and disturb guests wanting to sleep. -Wifi very poor most of the time. Often no wifi for a half or a whole day. All in all, Coco Plum/Landshark Inn was an OK place to stay, considering the price. Most of the hotels in Nassau area are muuuch more expensive.
This motel is horrible and filthy! When we pulled up in the shuttle we thought it was a mistake. We were in complete utter shock that this was even an option to vacationers. We didn’t stay and booked two additional hotels within 30 minutes. We wasted money because we couldn’t get a refund from Coco Plum, it was booked through bookit.com and they were not accommodating either. At the end of the day we was better off at the other hotels. I suggest if you prefer clean and safe accommodations avoid Coco Plum at all measures.
After reading the reviews and expecting the worst, it was not that bad. I had an upper floor and was the only person staying in the block of 4 rooms (there are 9 blocks). Hot water was inconsistent, pressure could have been better, but still did the job. Towels were good though I had to wait until they were dried. Room was basic, just a bed and TV and chairs and a table on the balcony. Microwave and hot water at reception. The receptionist on check in was irritating and unhelpful. The older one on checkout was nice. Supermarket up the road, a bit further are places to eat, and within a 10 minute walk is the beach. I was happy to stay here and not in a resort. I felt sorry for the people who flew all this way to spend a fortune on a resort stay next to an average beach. Coco Plum is adequate for one night but not for a week on holiday. I would give it two stars if not for the price, it just wasn't worth the money.
This Hotel withdraws money from your credit card even if you paid cash!!! Besides rooms are extremely dirty, beds were obviously not done for a long time, no towels available at the room, no light in the bathroom, ...
I spent some time there back in October. The hotel is terrible. Some of the staff are friendly but the housekeeping staff is not friendly or helpful. The hotel looks like one from the '70s and needs serious upgrades. The pool was filthy and full of algae when I first came. The hot water in the shower goes from scorching hot to blistering cold. There is no balance with the water. On occasions, the room wasn't cleaned for three days and there was no change of towels on several occasions. It is not worth it. It would be best to stay in a better hotel. Would not recommend this place to anybody.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Coco Plum Resorts Bahamas places you within a few miles (5 km) of Lake Cunningham and Lake Killarney. This 40-room hotel welcomes guests with conveniences like a restaurant, an outdoor pool, and free in-room WiFi. It's in central Nassau and also 3 mi (4.8 km) from Lake Nancy.
Enjoy a bite to eat at the hotel's family restaurant, or relax with a drink at the bar/lounge.
Coco Plum Resorts Bahamas's 40 rooms are air-conditioned and provide balconies or patios, private yards, and coffee makers. Guests can expect to find free WiFi and TVs with cable channels. Beds sport premium bedding and bathrooms offer free toiletries. Ceiling fans, phones, and desks are other standard amenities.
At Coco Plum Resorts Bahamas, guests enjoy a nightclub, an outdoor pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle during limited hours for USD 28 per vehicle one way. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include express check-in, express check-out, and a convenience store.
Reviews from Trip Advisor
15% of guests recommend this hotelTotal of 63 reviews