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Recent guest reviews

Gentlemen at reception when I checked in was very helpful. Ladies at reception at checkout were rude and not helpful. Asked for early check in ahead of time, lady said no when I got there. Asked for late checkout out last day due to very late flight, was told no again. Asked them to hold my bag, was told they had to hold both bags or couldn’t hold one. The other was my purse and laptop which I was using at conference. Ladies both very rude. Most likely won’t stay there again.

Very posh

The location is perfect to visit Nashville. The property is clean, well maintained and accessible.

Great place! About 5 minute walk to Broadway. Felt fairly safe walking. Breakfast was good and the room is nice. No housekeeping because of COVID, but they would bring towels to the room. I would definitely stay there again.

This was my second time staying at this property and both times my stay was wonderful. Always clean and staff are very accomadating and friendly. Hotel is in walking distance to everything. Will always be my go to spot for Nashville!!!

Location

Breakfast was poor with only 1 morning entree selection. I would be interested to hear as to why the full buffett was not operational with the lack of COVID restrictions in Tenn.

This hotel is in walking distance of most attractions. It was perfect for us! The hotel had many amenities. And we took advantage of them. Breakfast was a nice surprise simply because of COVID, they made everything grab and go even a hot eggs and sausages containers. This was our first time to Nashville. We will definitely stay here on our next visit! We will be back for sure!

Literally minutes from Broadway by foot, but far enough that the sound wont keep you awake. The staff was extremely courteous. Highly recommended.

The bed was old and lumpy. No option for food unless you wanted to pay at least 20 dollars and up per person. Loud hotel with traffic. Grab and go breakfast was disgusting, 32 dollars a night to park your car is a little ridiculous

Smooth transition. no issues. Parking was spendy but we enjoyed our stay.

Great downtown hotel with beautiful rooms and great amenities. Be aware that if the Orbitz listing hasn’t been fixed, there is no free parking, only valet.

Excellent location, staff was great. Very on top of the Corona situation.

Close to downtown Nashville. Lots to do in walking distance

Close clean nice rooms pool breakfast nice hotel key card security to get into hotel

Rep. John Lewis Way S Nashville TN

Hotel highlights

  • Walking distance to Country Music Hall of Fame and Museum and Music City Center
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Downtown Nashville, SpringHill Suites by Marriott Nashville Downtown/Convention Center is adjacent to Music City Center and within a 5-minute walk of other popular sights like Country Music Hall of Fame and Museum. This 125-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.


Dining

Free buffet breakfast is served each morning from 7:00 AM to 10:00 AM. In addition to a restaurant that serves brunch, lunch, and dinner, there's also a lobby lounge.


Rooms

43-inch LED TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are also standard. Weekly housekeeping is available.


Property features

At SpringHill Suites by Marriott Nashville Downtown/Convention Center, guests enjoy an outdoor pool, a 24-hour gym, and a rooftop terrace. Valet parking is offered for USD 48 per day. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Queen Sofa Bed | Sleeps 3

Suite, 2 Queen Beds, Non Smoking, Sofa Bed

2 Queen Beds and 1 Queen Sofa Bed | Sleeps 5

Suite, Multiple Beds, Non Smoking, Sofa Bed

2 Queen Beds and 1 Queen Sofa Bed | Sleeps 5

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Queen Sofa Bed | Sleeps 3

Guest reviews for SpringHill Suites by Marriott Nashville Downtown/Convention Center

Everyone (8) Couples (5) Family (6)
3
Business Business

Gentlemen at reception when I checked in was very helpful. Ladies at reception at checkout were rude and not helpful. Asked for early check in ahead of time, lady said no when I got there. Asked for late checkout out last day due to very late flight, was told no again. Asked them to hold my bag, was told they had to hold both bags or couldn’t hold one. The other was my purse and laptop which I was using at conference. Ladies both very rude. Most likely won’t stay there again.

By on Apr 4, 2022

Review comment responded on Apr 5, 2022

Dear Machelle, thank you for taking the time to review our hotel. We want every guest to receive outstanding service from our associates, and we are disappointed this did not happen during your stay. We wish to extend our apologies and assure you we will address your comments appropriately. We hope you reconsider and give us another chance to provide you with the hospitality for which we are known. Thank you for choosing us for your Nashville visit, and we look forward to accommodating you again soon. Juan Mera, General Manager

5
Friends

Very posh

By on Feb 16, 2022

Review comment responded on Feb 17, 2022

Dear Matthew, thank you for choosing SpringHill Suites Nashville Downtown/Convention Center. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Juan Mera, General Manager

5
Family Friends

The location is perfect to visit Nashville. The property is clean, well maintained and accessible.

By on Feb 15, 2022

Review comment responded on Feb 17, 2022

Dear Steven, thank you for choosing SpringHill Suites Nashville Downtown/Convention Center during your visit to our vibrant city. We are glad our location perfectly suited your needs and you enjoyed our well-maintained property. We hope you will stay with us again on your next visit to the area. Juan Mera, General Manager

5
Family

Great place! About 5 minute walk to Broadway. Felt fairly safe walking. Breakfast was good and the room is nice. No housekeeping because of COVID, but they would bring towels to the room. I would definitely stay there again.

By on Dec 27, 2021

Review comment responded on Dec 28, 2021

Dear Reta, Thank you for choosing SpringHill Suites Nashville Downtown/Convention Center. We are glad you liked our convenient location and were impressed with our accommodations and the breakfast we offer. We are so happy that we were able to provide you with an outstanding experience throughout your stay, and we love knowing you plan to return. Juan Mera General Manager

5
Family

This was my second time staying at this property and both times my stay was wonderful. Always clean and staff are very accomadating and friendly. Hotel is in walking distance to everything. Will always be my go to spot for Nashville!!!

By on Nov 2, 2021

Review comment responded on Nov 3, 2021

Dear Amber, thank you for choosing the SpringHill Suites by Marriott Nashville Downtown/Convention Center for your stay once again. There is nothing greater than to learn that a guest returns to our hotel because they love our staff and everything our hotel has to offer. We are very proud of the exceptional service our staff provides to our guests every day. Thank you for appreciating their efforts. They will be happy to know that they are being recognized for their hard work. We look forward to welcoming you back soon. Juan Mera General Manager

5
Everyone

By on Oct 23, 2021

5
Everyone

By on Aug 31, 2021

4
Partner Couples

Location

By on Jun 20, 2021

Review comment responded on Jun 21, 2021

Dear Guest, thank you for choosing SpringHill Suites Nashville Downtown/Convention Center during your visit to our vibrant city. We appreciate you sharing how much you enjoyed your time with us and our great location. We hope you will stay with us again on your next visit to the area. Juan Mera General Manager

4
Family

Breakfast was poor with only 1 morning entree selection. I would be interested to hear as to why the full buffett was not operational with the lack of COVID restrictions in Tenn.

By on May 26, 2021

Review comment responded on May 27, 2021

Dear Guest, we are pleased that you enjoyed your overall stay with us. However, we are disappointed by your experience with our breakfast. We will address this with the appropriate individuals, and we are grateful for the feedback. Thank you for your patience, and we look forward to welcoming you back soon. Juan Mera, General Manager

5
Everyone

This hotel is in walking distance of most attractions. It was perfect for us! The hotel had many amenities. And we took advantage of them. Breakfast was a nice surprise simply because of COVID, they made everything grab and go even a hot eggs and sausages containers. This was our first time to Nashville. We will definitely stay here on our next visit! We will be back for sure!

By on May 26, 2021

Review comment responded on May 27, 2021

Dear Guest, thank you for sharing about your stay at SpringHill Suites Nashville Downtown/Convention Center. We appreciate the generous remarks and are glad you enjoyed our hotel. We understand the importance of the details that make up a significant stay and are pleased knowing our convenient location and delicious breakfast enhanced your visit with us. We look forward to seeing you again soon. Juan Mera, General Manager

SpringHill Suites by Marriott Nashville Downtown/Convention Center

410 Rep. John Lewis Way S, Nashville, TN 37203
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