I would love to rate this higher...the apartment was beautiful. I paid top dollar for it and didnt receive that in customer service. I rated the place while in unit saying it was a bit dusty and too many hairs for a luxury unit during COVID-19. I was never reached out to and still nothing. Do better. I will reserve elsewhere next time.
The property was nice and conveniently located
This hotel had a very unique design and was very modern. We had a 2 bedroom suite. It was very spacious. I wished the rooms had TVs however. Everything was digital...which was confusing at first - especially traveling from out of town. Read those check-in instructions! Also it was mentioned, and there were signs that, there was a "cafeteria or food area". We searched through the entire property and couldn't find anything close to that. It may have been closed due to covid. The noise from the downtown area was pretty distracting at night and we nearly froze to death however, the staff fixed our hvac and we were much better the 2nd night. I would have also preferred a 2 bath option not sure if that was at all available for that property. Overall, very nice property and VERY clean.
Very sterile and bleak, which seems ok during pandemic but would be very off-putting otherwise. No one ever at the desk to help or answer questions. Room was clean, hated the steel sliding doors to the bedroom which were loud as heck and the bed was awfully uncomfortable. It felt elevated in the middle of the mattress and seemed to slope down slightly at both sides. We left a day early because of the Christmas morning bombing. It knocked out our cell service and we had no internet. Pair that with no one at the reception desk and downtown Broadway being closed we had no way to figure out where to go or what to do in Nashville, so we left. Doubtful we will ever return to this place if we do decide to visit Nashville in the future.
Apartment style hotel. Quiet, spacious. Felt like home. Kureig coffee pot was moldy. Lots of extra towels, coffee, sugar , soaps etc. Stocked well. Price is great and we will stay again.
There needs to be a proper lobby/concierge onsite. Communication is poor and there are certain logical amenities that should be automatic for the cost. Good idea but execution is lacking.
We could not have asked for anythjng better!! Just a short walk to Painters Alley and lower Broadway!! We LOVED the uniqueness of the building. The beds and pillows were super soft and comfy and the in room amenities were perfect!! Highly recommend and cannot wait to come back!!
Convenient location, and very clean! The televisions can be a bit challenging to navigate in the facility, but an excellent place to stay
Beautiful studio space and I loved the amenities! Quiet and peaceful.
I would have rated this place higher because the facility itself is clean and decorated nicely with a modern flair but, we were not treated fairly during the Covid-19 crisis. We originally tried to cancel a few days before our trip to Nashville because things in the US got serious very quickly that week. They refused because it was less than 7 days before check-in. We stupidly went on the trip because we would have lost out on $700.00 for the three nights we reserved. We got to Nashville on Saturday afternoon. Nashville went into lockdown, all bars closed, that Sunday. On our 2nd day we called Mint House again because we had to get home. A family member fell ill and we were able to switch our Jet Blue flights with absolutely NO FEE. Mint House management again refused. We still left early and paid the full amount for a room we weren't able to use. Thank you Mint House for your stellar customer service and kindness during this pandemic (please sense the extreme sarcasm here)!
Great location, cool building. Quiet! Ample space and amenities. Comfortable bed.
Excellent suite. Great location. Clean and great pillows and mattress.
Great spot just off the beaten path downtown. Beautiful, spacious, modern loft. Everything you need for a short or long stay.
Well appointed. Great location. Professionally managed.
Gigantic room, full kitchen. Comfortable king bed. Tub sides very high, hard to step into, no grab bars in case you fall. Parking lot inside black metal fence. Can’t get in until someone goes to room with door code to bring back parking permit & gate opener. Not explained too well.
Amazing stay at The Mint House. Thanks Jed for your constant communication and hospitality. Beautiful place and well-kept. Would stay there again, 100 %
Located in Downtown Nashville, Mint House at The Reserve - Nashville is within a 5-minute walk of Nashville Broadway and within 15 minutes of other popular attractions like Ryman Auditorium. This 4-star apartment building welcomes guests with 61 rooms and conveniences like a 24-hour gym, free in-room WiFi, and free self parking.
Each apartment is individually furnished and features a kitchen with a refrigerator, an oven, a microwave, and a stovetop. Guests can enjoy a flat-screen TV and stay connected with free WiFi. Other standard amenities include a washer/dryer, a coffee maker, and an ironing board.
Guests of Mint House at The Reserve - Nashville enjoy features like a 24-hour gym, free WiFi in public areas, and express check-in. There's free parking if you drive. Additional amenities include express check-out and a terrace.
I would love to rate this higher...the apartment was beautiful. I paid top dollar for it and didnt receive that in customer service. I rated the place while in unit saying it was a bit dusty and too many hairs for a luxury unit during COVID-19. I was never reached out to and still nothing. Do better. I will reserve elsewhere next time.
The property was nice and conveniently located
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)
This hotel had a very unique design and was very modern. We had a 2 bedroom suite. It was very spacious. I wished the rooms had TVs however. Everything was digital...which was confusing at first - especially traveling from out of town. Read those check-in instructions! Also it was mentioned, and there were signs that, there was a "cafeteria or food area". We searched through the entire property and couldn't find anything close to that. It may have been closed due to covid. The noise from the downtown area was pretty distracting at night and we nearly froze to death however, the staff fixed our hvac and we were much better the 2nd night. I would have also preferred a 2 bath option not sure if that was at all available for that property. Overall, very nice property and VERY clean.
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)
Very sterile and bleak, which seems ok during pandemic but would be very off-putting otherwise. No one ever at the desk to help or answer questions. Room was clean, hated the steel sliding doors to the bedroom which were loud as heck and the bed was awfully uncomfortable. It felt elevated in the middle of the mattress and seemed to slope down slightly at both sides. We left a day early because of the Christmas morning bombing. It knocked out our cell service and we had no internet. Pair that with no one at the reception desk and downtown Broadway being closed we had no way to figure out where to go or what to do in Nashville, so we left. Doubtful we will ever return to this place if we do decide to visit Nashville in the future.
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)
Apartment style hotel. Quiet, spacious. Felt like home. Kureig coffee pot was moldy. Lots of extra towels, coffee, sugar , soaps etc. Stocked well. Price is great and we will stay again.
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)
There needs to be a proper lobby/concierge onsite. Communication is poor and there are certain logical amenities that should be automatic for the cost. Good idea but execution is lacking.
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)
We could not have asked for anythjng better!! Just a short walk to Painters Alley and lower Broadway!! We LOVED the uniqueness of the building. The beds and pillows were super soft and comfy and the in room amenities were perfect!! Highly recommend and cannot wait to come back!!
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)
Convenient location, and very clean! The televisions can be a bit challenging to navigate in the facility, but an excellent place to stay
Thanks so much, Mark. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)
Beautiful studio space and I loved the amenities! Quiet and peaceful.
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)