Being renovated for a reason - somewhat run down. TV was not working. Sink was draining very slow.
We had a issue with our toilet not working and had to switch rooms. They were quick about it but, just a hassle.
A lot of construction was going on. almost tripped on floors being done entering the lobby area from tile being replaced.
The hotel was fine, just slightly under what we expect when staying with Holiday Inn Express. Our biggest issue was not with the room, but with a meeting room we rented for the day. The only set up requested was a table set up. The room had not been cleaned, or even vacuumed and we set up the table ourselves. We would still stay at the hotel again when in the area; it is in a very convenient location.
The room is very noisy and AC is bad. Breakfast is bas as well.
The staff were very friendly and was always able to help if we needed anything. The room was very clean and nice. We loved the pool which is why we chose the hotel. Breakfast was nice but took it to our room because of limited seating for breakfast. Over great experience and will be staying there again next year when we go to YEC!!!!
Room was smaller for price paid vs other hotel rooms at lower price. I would describe my stay as fair. Nothing really impressive or bad either.
Fairly good stay -breakfast area too small-weekend hours not competitive with other hotels.
I was pleased at the cordiality of the staff,everyone was very helpful and pleasant. I was also more than delighted at the smell of fresh coffee in several strengths each morning and a real breakfast. No just donuts and coffee. My only drawbacks, check in upon arrival is so late (3 pm) and the indoor pool was freezing the day I tried it out . Everything else was very good.
Very nice Hotel. The room was clean & a good size. It had a big fridge & microwave. The children enjoyed the indoor pool. The complimentary breakfast was very good & plentiful. I would stay here again & recommend the hotel.
A site for sore eyes after driving for 12 hours. Very clean & comfortable for our needs. Would definitely stay again.
Everything was great only complaints are the pillow was way too soft for me and the water pressure wasn't great. But the room and bathroom were clean!
Exactly what you would expect from a Holiday Inn Express.
I think the location was great a very short way to highway. Breakfast was very good except for one day when we got up late and most everything was cold. But over all the stay was exceptional.
I arrived at the hotel around 11:30 pm after driving all day from Texas. The hotel staff managed to make me smile and laugh as I was checking in and they were very friendly. The room was nice and clean and the bed very comfortable. The next morning I headed down for breakfast and was very pleased with how good it was. I've stayed in hotels where I would take one bite of the breakfast and head for the nearest IHOP but here I went back for seconds. The price was a little high but I booked last minute and got one of the last rooms. Overall a great experience.
excellent place to stop on a road trip. go to ruby tuesdays next door and relax at the bar then hit the hot tub up after. definitely good relaxing place to stay between destinations.
Good breakfast, nice pool and hot tub, clean rooms, right on the highway, & next to a Ruby Tuesdays for that dinner and cocktail after a long drive. Definitely staying here again if we drive south again.
We enjoyed our stay here. The pool was small and started out almost too deep for little ones, but as a whole, the hotel was nicer than we'd expected and what one often gets for the price. Breakfast food seemed higher quality than others.
Smell was very fresh and everything was clean except for a dirty spot on the sheets.
Holiday Inn Express & Suites Smyrna, an IHG Hotel is located 0.9 mi (1.4 km) from TriStar StoneCrest Medical Center and within a 10-minute drive of Stars and Strikes Family Entertainment Center. This 95-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay.
The 95 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with satellite channels. Free weekday newspapers, hair dryers, and safes are also standard.
At Holiday Inn Express & Suites Smyrna, an IHG Hotel, guests enjoy features like an indoor pool, a fitness center, and a spa tub. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.
Being renovated for a reason - somewhat run down. TV was not working. Sink was draining very slow.
We had a issue with our toilet not working and had to switch rooms. They were quick about it but, just a hassle.
A lot of construction was going on. almost tripped on floors being done entering the lobby area from tile being replaced.
The hotel was fine, just slightly under what we expect when staying with Holiday Inn Express. Our biggest issue was not with the room, but with a meeting room we rented for the day. The only set up requested was a table set up. The room had not been cleaned, or even vacuumed and we set up the table ourselves. We would still stay at the hotel again when in the area; it is in a very convenient location.
The room is very noisy and AC is bad. Breakfast is bas as well.
The staff were very friendly and was always able to help if we needed anything. The room was very clean and nice. We loved the pool which is why we chose the hotel. Breakfast was nice but took it to our room because of limited seating for breakfast. Over great experience and will be staying there again next year when we go to YEC!!!!
Room was smaller for price paid vs other hotel rooms at lower price. I would describe my stay as fair. Nothing really impressive or bad either.
Fairly good stay -breakfast area too small-weekend hours not competitive with other hotels.
I was pleased at the cordiality of the staff,everyone was very helpful and pleasant. I was also more than delighted at the smell of fresh coffee in several strengths each morning and a real breakfast. No just donuts and coffee. My only drawbacks, check in upon arrival is so late (3 pm) and the indoor pool was freezing the day I tried it out . Everything else was very good.