Skip to main content
Beginning of main content

Recent guest reviews

Restaurant inside the hotel is great.

Arrived, check in was easy and staff was friendly. Had a scare of bedbugs but hotel moved my room. Not sure where they came from because i did not see any more signs of them.

Polite, friendly service. Responded really nicely to my questions. Check in was smooth too!

the property was clean and comfortable. downsize, no breakfast was served due to covid.

Was interesting that they advertise as "Newly Renovated" - the room was not clean & everything looked a bit worn.

The air conditioning doesn't work well and have asked about it three times. Got hung up on from the front desk twice from our room. Found a roach crawling on the wall in the room. When I booked the room for 5 people and after getting here it only sleeps 4. Selfish person had to sleep in the chair. Not good. Gives a bad name for Hilton overall!!!

The lady at the front desk was fantastic amazing customer service nice clean hotel

When i arrived at the property it was under construction, the entire lobby was a wreck. No bar open, evertthing covered in plastic...an absolute wreck! Nothing like yhe pictures. I ask of i could upgrade to a suite i was told they dont offer suites. When i called orbitz they said "it eas listed on the hilton website that there was construction " which made no sense to me because why would i ever look on the hilton website when i book through Orbitz??

Everyone was very nice and accommodating. It felt like they went out of their way to make us happy

Goid location; nice clean rooms; bright lights in the room; good amenities

Nice hotel, great bartender. Enjoyed the easy going and pleasant staff.

Beautiful hotel. Very clean, staff very friendly. Room was spacious and pool was great!

The hotel was super clean and everyone was very friendly. The breakfast is amazing and well worth the convenience. I watched the NCAA final game at the bar with a nice group of people. The bartender was amazing and stay late so we could finish the game.

Good location. I always stay at Hilton Garden Inn’s when I travel because I know I’m going to get a clean, safe place to stay. I was disappointed in this location. Our room walls were dirty, the bathroom walls and door was dirty and the tub had mold around it on the floor and inside the tub wall. The toilet wasn’t clean around the seat nor on the base. Bathroom floor wasn’t clean so I placed towels down to walk on. I was let down by Hilton Garden Inn for the first time.

The pool and pool area were a bit dirty and for some reason on our second night there, our room filled with a smoke smell.

They overbooked and then had to change my reservations and didn't trlle til I went up to my room that I would then have to sleep on a sofa bed

Highwood Blvd Smyrna TN

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located 1.1 mi (1.8 km) from TriStar StoneCrest Medical Center, Hilton Garden Inn Nashville/Smyrna is within a 10-minute drive of other popular attractions like Stars and Strikes Family Entertainment Center. This 112-room, 3-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee weekdays from 6:00 AM to 9:00 AM.


Rooms

Guests can expect 32-inch TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.


Property features

Guests of Hilton Garden Inn Nashville/Smyrna have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Room, 2 Queen Beds, Allergy Friendly (Pure)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

2 Queen Beds | Sleeps 5

Room, 1 King Bed, Pure Hearing Accessible

1 King Bed | Sleeps 2

Guest reviews for Hilton Garden Inn Nashville/Smyrna

Everyone (12) Couples (3) Business (2) Family (12) Friends (1)
5
Everyone

Restaurant inside the hotel is great.

By on Sep 3, 2023

4
Business Business

Arrived, check in was easy and staff was friendly. Had a scare of bedbugs but hotel moved my room. Not sure where they came from because i did not see any more signs of them.

By on Feb 20, 2023

5
Everyone

Polite, friendly service. Responded really nicely to my questions. Check in was smooth too!

By on Feb 21, 2022

Review comment responded on Feb 22, 2022

Misty. We are happy you enjoyed your stay. Thank you for doing a review of your stay.

5
Business Business

the property was clean and comfortable. downsize, no breakfast was served due to covid.

By on Aug 24, 2021

Review comment responded on Aug 24, 2021

Thank you for staying with us and reviewing your stay. Since your stay we have started offering hot breakfast again. We look forward to you staying with us again.

4
Partner Couples

Was interesting that they advertise as "Newly Renovated" - the room was not clean & everything looked a bit worn.

By on Jun 22, 2021

Review comment responded on Jul 3, 2021

Thank you for your feedback about your stay with us. We did renovate the entire property in 2020. I apologize that the rooms were not up to the standards that we set for our employees. We will be addressing this with our team. Thank you, again.

1
Family

The air conditioning doesn't work well and have asked about it three times. Got hung up on from the front desk twice from our room. Found a roach crawling on the wall in the room. When I booked the room for 5 people and after getting here it only sleeps 4. Selfish person had to sleep in the chair. Not good. Gives a bad name for Hilton overall!!!

By on Mar 13, 2021

Review comment responded on Mar 16, 2021

Thank you so much for taking the time to let us know about your experience during your stay with us. I am truly sorry about all the issues you experienced especially the service from our staff. I have passed your feedback along to our engineering and our front desk to ensure that we provide excellent service in the future. I can promise you that this is not our standard and we hope that will give us a chance in the future. If there is anything we can do for you please feel to reach out and we will be happy to assist. Thank you again for providing us details about your stay and once again we are very sorry.

5
Partner Couples Family

The lady at the front desk was fantastic amazing customer service nice clean hotel

By on Dec 30, 2020

Review comment responded on Dec 30, 2020

Thank you for staying with us. We appreciate your feedback and we will share your comments with our team.

2
Everyone

When i arrived at the property it was under construction, the entire lobby was a wreck. No bar open, evertthing covered in plastic...an absolute wreck! Nothing like yhe pictures. I ask of i could upgrade to a suite i was told they dont offer suites. When i called orbitz they said "it eas listed on the hilton website that there was construction " which made no sense to me because why would i ever look on the hilton website when i book through Orbitz??

By , from smyrna tn on Aug 3, 2020

Review comment responded on Aug 3, 2020

Thank you for giving your feed back. I do apologize that we did not meet your expectations. I will make sure that our renovations are listed on 3rd party websites.

5
Family with small children Business Business

Everyone was very nice and accommodating. It felt like they went out of their way to make us happy

By on Feb 3, 2020

Review comment responded on Feb 10, 2020

We are pleased you enjoyed your stay!

5
Everyone

By on Oct 14, 2019

Hilton Garden Inn Nashville/Smyrna

2631 Highwood Blvd, Smyrna, TN 37167
url importing http://www.orbitz.com/Nashville-Hotels-Hilton-Garden-Inn-Nashville/Smyrna.h1541076-p2.Hotel-Reviews
There was an error importing /Nashville-Hotels-Hilton-Garden-Inn-Nashville/Smyrna.h1541076-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Nashville-Hotels-Hilton-Garden-Inn-Nashville/Smyrna.h1541076-p2.Hotel-Reviews

Frequently asked questions