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Hampton Inn & Suites Nashville/Franklin (Cool Springs)

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Nashville/Franklin (Cool Springs)

Exterior
View from room
Terrace/patio
Premium bedding, down comforters, pillowtop beds, in-room safe
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
7141 S Springs Dr, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪3 min walk‬
  • Place, Aspen Grove Park
    ‪15 min walk‬
  • Place, Iasis Health Care
    ‪3 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Large)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking (Large)

9.6 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Kitchen, Non Smoking)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Kitchen, Non Smoking)

8.6 out of 10
Excellent
(4 reviews)
  • 576 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Pool View

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen, Pool View (Non Smoking)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Kitchen, Pool View (Non Smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Pool View (Shower Only)

27-inch TV with digital channels, video-game console

Room, 1 King Bed, Pool View (Shower Only)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Pool View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Pool View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

9.0 out of 10
Wonderful
(11 reviews)
  • 576 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Shower Only)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed (Shower Only)

9.4 out of 10
Exceptional
(10 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Franklin

Located within a 5-minute walk of CoolSprings Galleria, Hampton Inn & Suites Nashville/Franklin (Cool Springs) is within a mile (2 km) of Aspen Grove Park. This 127-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Located centrally in Franklin, it's connected to a shopping center and also close to Iasis Health Care and The Park at Harlinsdale Farm.

What's nearby

  • CoolSprings Galleria - 3 min walk - 0.2 miles
  • Aspen Grove Park - 15 min walk - 0.8 miles
  • Iasis Health Care - 3 min drive - 2.6 miles
  • Vanderbilt University - 17 min drive - 18.6 miles
  • Broadway - 17 min drive - 19.5 miles

Getting around

  • Nashville Riverfront Station - 23 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Connors Steak & Seafood - ‬4 min walk
  • ‪Wendy's - ‬10 min walk

About this property

Hampton Inn & Suites Nashville/Franklin (Cool Springs)

At Hampton Inn & Suites Nashville/Franklin (Cool Springs), guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking and an area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include coffee/tea in a common area, a meeting room, and express check-in.
Guests can expect 27-inch TVs with digital channels and video-game consoles, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Coffee makers, free local calls, and safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 1996
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with digital channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from September 15 2025 to March 15 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 15.00 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Nashville/Franklin Cool Springs Hotel Franklin
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Hampton Inn Suites Nashville/Franklin (Cool Springs)

Frequently asked questions

Is a free cancellation option available at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?

Hampton Inn & Suites Nashville/Franklin (Cool Springs) provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Nashville/Franklin (Cool Springs) on Apr 5, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hampton Inn & Suites Nashville/Franklin (Cool Springs)?

This hotel is located in Franklin, just steps from CoolSprings Galleria. You'll also find The Factory and Franklin Farmers Market within a short drive.

Is there parking available at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?

Yes, self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Hampton Inn & Suites Nashville/Franklin (Cool Springs) feature a casino on the premises?

No, Hampton Inn & Suites Nashville/Franklin (Cool Springs) doesn't have a casino.

Will I find an indoor pool at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hampton Inn & Suites Nashville/Franklin (Cool Springs)?

Couples staying at this hotel will appreciate amenities like a down comforter and free wired internet as well as an outdoor pool.

Are there hot tubs at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?

No, there isn't a spa tub at this hotel.

Does Hampton Inn & Suites Nashville/Franklin (Cool Springs) feature a restaurant that includes a breakfast menu?

Hampton Inn & Suites Nashville/Franklin (Cool Springs) offers free on-the-go breakfast each morning though there is no restaurant.

Will Hampton Inn & Suites Nashville/Franklin (Cool Springs) allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Nashville/Franklin (Cool Springs) for a fee of USD 50.00 per accommodation, per stay. A deposit of USD 50.00 per stay is collected.

Are there connecting rooms at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hampton Inn & Suites Nashville/Franklin (Cool Springs)?

The closest major airport to Hampton Inn & Suites Nashville/Franklin (Cool Springs) is Nashville International Airport (BNA), which is 20.6 mi away (23 minutes by car). Another top airport is Smyrna, TN (MQY), which is around 16.5 mi away.

Are there rooms with balconies at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?

No, there aren't any guestrooms with balconies at Hampton Inn & Suites Nashville/Franklin (Cool Springs).

Hampton Inn & Suites Nashville/Franklin (Cool Springs) Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 348 out of 641 reviews
Rating 8 - Good. 185 out of 641 reviews
Rating 6 - Okay. 62 out of 641 reviews
Rating 4 - Poor. 29 out of 641 reviews
Rating 2 - Terrible. 17 out of 641 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Eddie

Traveled with family
Liked: Staff & service
Room was way outdated and old. We didn't get maid service until our last day. I had to go to the front desk and ask for towels all the time. The breakfast was not like the Hampton Inn & Suites that I am used to.
Stayed 4 nights in Dec 2025

10/10 Excellent

imran

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay love the breakfast and very friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Marlon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities
Clean and close to restaurants
Stayed 1 night in Dec 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed here before for business and this time around it was a couples weekend. The hotel is clean, in a great area, and has a decent breakfast. This time around I was very aggravated with the pillows on the bed. There were 4 standard size flat pillows on a king size bed. Seriously who does that? If it wasn't for a late check in and we were all ready for bed, the front desk would've had a call.
Stayed 1 night in Nov 2025

6/10 Okay

Lorrie

Liked: Cleanliness, staff & service, amenities
Smoke detectors were taped up so may not work properly, the refrigerator had water in it and wasn’t cool when we got there. The staff was great and the rooms were clean
Stayed 7 nights in Nov 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would give a five star review, but I can’t because the morning I left, the maid was cleaning the room across the hallway from me and left the door open. She was on her cellphone having a VERY LOUD conversation and this went on for about 20 minutes. Very annoying, as I couldn’t even hear the TV up in my room. I finally opened my door and asked her to keep it down. Hopefully Management will have a conversation with the cleaning staff about the noise level. Especially since others were probably still sleeping. Other than that, this is a nice place to stay, in a great location with lots of restaurants and shopping around.
Stayed 1 night in Nov 2025

10/10 Excellent

Alastair

Business traveler
Liked: Amenities
The breakfast was presented well and above the average,
Stayed 2 nights in Nov 2025

4/10 Poor

Cheryl

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
This property is being renovated and we were not made aware of that when booking. Matter of fact the construction entry point for the floor above us is right above our room. Loud construction noises until 8:00 pm then back in the AM. Manager said they couldn’t move us.
Stayed 1 night in Nov 2025

4/10 Poor

Lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good location but the beds were like sleeping on concrete. No sleep and very loud.
Stayed 1 night in Nov 2025

8/10 Good

Nicole

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2025

6/10 Okay

Marcus, Meridianville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Hotel TV’s did not work!
Stayed 2 nights in Oct 2025

8/10 Good

Kristin

Business traveler
Liked: Staff & service
Kitchens are poorly stocked. My room had a full fridge and cooktop but no pots/pans/cooking utensils/dish soap/trash can - kind of unusual for a room stated to have a full kitchen. The staff was great though, top marks there.
Stayed 1 night in Oct 2025

10/10 Excellent

Cevet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff super friendly and accommodating Location is perfect for dining and shopping.
Stayed 2 nights in Oct 2025

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly & eager to make us comfortable. Very efficient. Breakfast was excellent! We liked getting the bottled water in the gift bag when we left. We will definitely stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ronnie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This location has always been great and we will continue to stay here when traveling thru the problem on this visit was construction was in process and the smell of paint was very strong and caused severe headache
Stayed 1 night in Sep 2025

10/10 Excellent

Teressa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 2 nights in Sep 2025

8/10 Good

Sean

Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet. Staff very helpful on an unexpected issue.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alexandria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

George E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time.

We enjoyed a great stay, everything went great. Breakfast was very good and had a good choice of breakfast items. Room had very good ice machine and was very clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

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