GLō Best Western Nashville Airport West

Very clean, sleek and modern. Quiet rooms and very spacious bathroom. Hotel staff very friendly and helpful. Had a very late check in. Basic hot breakfast, but good. Overall good value and recommend to anyone traveling.

Nice quiet location, very friendly and welcoming staff here. The hot breakfast was awesome, the eggs and sausage were both fresh, hot, and great tasting, as well as the waffles you make yourself. Very clean rooms with very comfortable beds & pillows!!! The bathroom is very nice with the lighted mirror and the shower is amazing!!! Booked online & check in was a breeze, as well as checkout!! We highly recommend staying at the GLo Best Western and will be returning here ourselves when we visit Nashville again!!!

Hotel was nice from the outside. It is new so you expect new and clean rooms. However services were substandard. they didn't acknowledge my diamond elite status and didn't offer me gift /points. I had to mention to make sure my points are credited. They don't have "do not disturb" tags. The staff refuse to provide additional towels when asked .The food selection was sub par. The noise from the other others and floors bled through the wall. I have been woken up several times due to these noises.

This hotel was perfect for a stopover close to the airport. The hotel was clean and fresh. The rooms were really spacious. Free and good wifi + free parking. The hotel does not have a restaurant, but there are a few restaurants just around the corner. This hotel is maybe not the closest option if you wanna do sightseeing downtown. But if you want a quiet and nice hotel a bit away from downtown, or if you need a hotel close to the airport this is an excellent option. Even though there are traffic around, but by land and sky haha, the rooms are really quiet. The beds are also excellent! I had the best sleep there in a long time.

The hotel opened only 2 months ago, looked very up to date and is in a great location for many attractions. However, we experienced a number of problems.. The front desk people were nice but one of the breakfast area attendants was not nice - had an attitude toward customers if asked a question. Coffee was luke warm every day and we reheated in microwave.. The room didn't meet cleanliness expectations, especially for a new hotel. Dirty floors in our room were never cleaned the entire visit.. White socks got filthy walking around the room. Shower was not well cleaned. Our stay was 4 nights and every day we had to go to lobby for supplies ie. towels, shampoo, soap, toilet tissue, water cups. Ice bucket was never serviced the entire stay and dirty cups not removed from room. We had to request a change of bed sheets after 3 nights. The breakfast was good for a hotel this level. Breakfast tables were not kept cleaned. We noticed several people (didn't seem to be guests and not sure if employees) hanging around in the lobby area most times day and night. In our opinion this nice new hotel is not being kept very clean and will become less appealing over time if not given more attention. We plan to visit this area again, but will not plan a stay at this hotel.

Stayed at this property on our way back home. The staff at the property go above and beyond to meet your needs, the hot breakfast option was good. No complaints. Already made reservation at this property for my September trip!!.

This hotel is beautiful. The decor and fixtures are wonderful, clean and elegant. The staff was top notch, very helpful and SO kind, gracious and patient. I will definitely recommend and stay there for future visits. Breakfast was amazing, hot food well prepared and hot, and SO many options. I just wish it stayed available later than 9 for us non-morning folk, haha though I understand why it isn't. Bed was SUPER comfy! I have a really great bed at home, and so sometimes hotel beds can be.....somewhat of a struggle, but this one was fantastic, and I LOVE LOVE LOVE all the pillows! **Edited to add: Shower was not super hot. Not sure if this is a problem, or a feature, LOL! Since a few others have also remarked on that, perhaps someone at the hotel can take a look and address? Either let us know that’s how it’s set up to be, or have your maintenance folk check it out?***

New hotel; few room furnishings ; slightly overpriced; luke warm water in room; desk lamp was removed and not replaced; courteous staff; plenty of parking; no pool; obviously an economy-model Best Western; good location

This was a very nice property. Husband and I both enjoyed the stay great breakfast. Staff were very friendly and helpful with surrounding areas. Hotel beds are comfortable. Enjoyed coffee in room and well supplied. Would highly recommend.