2/10 Terrible
Mitchell
Traveled with family
Jul 16, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
30 minute nightmare
Would not recommend. Like beyond would'nt recommend. Your car or hell, a truck stop would be better by miles. First things first, the front desk employee Brian is a problem, but we'll circle back to that in a minute. My family and I we're gonna stay here for one night before continuing our roadtrip hoping for a quiet and clean stay. Nope. Here you'll find a 2 story hotel with no elevator so good luck with your bags. Upon entering your room you'll find the dampest room you've ever seen or smelled for that matter. The carpet is soaked, the beds, guess what? Nice and wet with stains. After voicing the issue with Brian (told you we'd circle back) he looked at me and told me thats not possible and "He's never had a complaint for that." Funny they exist on here. But he eventually said we could move rooms. I stupidly hoped it would be better....it wasn't. I told him in the room it was still wet to which he tried to argue "its just cold from the a/c." The a/c wasn't running in the room and the dehumidifier they tried to hide in there was full. So, sure Brian, im sure those sheets are just cold. He continued to protest and fight over it like we were stupid. The equivalent being telling a guest their steak is cooked mid-rare when its blatantly burned. Its the sheer audacity to be that wrong and caught but fight to be right. After asking multiple times for a redund and him deflecting, we left and now have to try to get a refund.
Mitchell
Stayed 1 night in Jul 2025