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Palazzo Firenze

4.0 star property
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Terrace/patio
Front of property
Terrace/patio
Terrace/patio
Classic Double Room | Minibar, in-room safe, soundproofing, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
16 Via Firenze, Naples, NA, 80134
  • Place, Corso Umberto I
    ‪3 min walk‬
  • Place, Piazza Giuseppe Garibaldi
    ‪5 min walk‬
  • Place, Spaccanapoli
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪5 min drive‬
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Room options

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, soundproofing, free WiFi

Classic Double Room

8.6 out of 10
Excellent
(26 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Single Room

Single Room | Minibar, in-room safe, soundproofing, free WiFi

Single Room

10.0 out of 10
Exceptional
(4 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | Minibar, in-room safe, soundproofing, free WiFi

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, soundproofing, free WiFi

Quadruple Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Superior Double Room

Separate tub and shower, free toiletries, hair dryer, bidet

Superior Double Room

8.4 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, soundproofing, free WiFi

Deluxe Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite

Suite | Minibar, in-room safe, soundproofing, free WiFi

Suite

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, soundproofing, free WiFi

Classic Twin Room

9.2 out of 10
Wonderful
(13 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

Minibar, in-room safe, soundproofing, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room

Separate tub and shower, free toiletries, hair dryer, bidet

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Naples

Located in Naples City Centre within a short walk of Spaccanapoli, Palazzo Firenze is within a mile (2 km) of other popular sights such as Gulf of Naples. This 40-room, 4-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

What's nearby

  • Corso Umberto I - 3 min walk - 0.2 miles
  • Piazza Giuseppe Garibaldi - 5 min walk - 0.3 miles
  • Spaccanapoli - 8 min walk - 0.5 miles
  • Naples Cathedral - 15 min walk - 0.8 miles
  • Naples Underground - 17 min walk - 0.9 miles

Getting around

  • Piazza Garibaldi Station - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples Intl. Airport (NAP) - 59 min drive

Restaurants

  • ‪Cuori di Sfogliatella - ‬4 min walk
  • ‪Eccellenze costiera - ‬6 min walk
  • ‪Caffe' Mexico - ‬4 min walk
  • ‪Pizzeria Scugnizzo - ‬3 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Palazzo Firenze

At Palazzo Firenze, guests have access to free WiFi in public areas, a seasonal outdoor pool, and a terrace. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. This hotel also has laundry facilities.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, and bidets. Other standard amenities include minibars and safes.
Recreational amenities at the hotel include a seasonal outdoor pool.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 30 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palazzo Firenze

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: EUR 30 per day (4921 ft away)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number IT063049C2WYLNFBCC

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June 01 to September 30.
  • Registered guests are the only ones allowed in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Firenze Hotel

Palazzo Firenze Naples

Palazzo Firenze Hotel Naples

Frequently asked questions

Is a free cancellation option available at Palazzo Firenze?

Palazzo Firenze offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Palazzo Firenze?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Palazzo Firenze on Jun 7, 2026 start from $192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Palazzo Firenze?

This hotel is situated in Naples City Centre, just steps from Piazza Giuseppe Garibaldi, and within a 10-minute walk of Spaccanapoli and Corso Umberto I. You'll also find Via Toledo and Port of Naples within a short drive.

Is there parking available at Palazzo Firenze?

No, there isn't parking available at the hotel.

Does Palazzo Firenze include a casino on the premises?

No, Palazzo Firenze doesn't have a casino.

Will I find an indoor pool at Palazzo Firenze?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from June 01 until September 30.

Is Palazzo Firenze good for couples?

Couples staying at this hotel will appreciate amenities like a minibar and a separate bathtub and shower as well as a restaurant.

Does Palazzo Firenze have a hot tub?

No, there isn't a spa tub at this hotel.

Does Palazzo Firenze have a restaurant with a breakfast menu?

Yes, Palazzo Firenze serves free buffet breakfast at Palazzo Firenze each morning.

Will Palazzo Firenze allow pets to stay for free?

No, pets aren't allowed at Palazzo Firenze.

Does Palazzo Firenze have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Palazzo Firenze?

The closest major airport to Palazzo Firenze is Naples Intl. Airport (NAP), which is 5 mi away (59 minutes by car).

Are there rooms with balconies at Palazzo Firenze?

No, there aren't any guestrooms at Palazzo Firenze that offer a balcony.

Palazzo Firenze Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 286 out of 560 reviews
Rating 8 - Good. 181 out of 560 reviews
Rating 6 - Okay. 48 out of 560 reviews
Rating 4 - Poor. 22 out of 560 reviews
Rating 2 - Terrible. 23 out of 560 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in downtown section of the city. Local area a bustling part of town with a wide cross-section of humanity. Very similar to lower east side of Manhattan. Front desk clerk Giovanni was excellent. Incredible full breakfast
Stayed 3 nights in May 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
The staff were very friendly & helped make my staff a hassle free affair. The Breakfast was 1st Class, great fresh food & plentiful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

8/10 Good

Maud

Stayed 4 nights in Dec 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, amenities, property conditions & facilities
Helpful friendly staff. Breakfast was excellent with many choices. Beautiful hotel and convenient to much of the city.
Delicious food
View on Via Firenze
Stayed 3 nights in Dec 2025

8/10 Good

philomena

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless. Reception very helpful
Stayed 2 nights in Dec 2025

8/10 Good

Divya

Liked: Cleanliness, amenities
Good location, very close to the railway station. As they were overbooked, we got a twin room even tho we booked the queen room. So was not keen on that and the staff was a little rude about this.
Stayed 1 night in Oct 2025

2/10 Terrible

David

Liked: Cleanliness, staff & service
The stay was fine fridge did not work on my return I have a charge of £182.00 I have tried ringing 20times permanently engaged The email system blocks you sending a direct email So I have reported it to Hotels.com but have had no answer as yet It had spoiled the trip and not being able to get a response in this day and age is ridiculous
Stayed 4 nights in Nov 2025

8/10 Good

Sarah-Jane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didnt feel safe when leaving the property, but this is not the properties fault. Going out during the day was fine, but late at night, I did not feel safe. But again not the Hotel's fault and nothing they can do. We liked the food nearby and the train station nearby. Easy to get around. I loved the windows opening to the outside world. The room was fine, we only stayed a few days to our next destination.
Stayed 2 nights in Nov 2025

4/10 Poor

Yulieth

.
Stayed 3 nights in Nov 2025

8/10 Good

Juerg

Stayed 1 night in Nov 2025

10/10 Excellent

Sara

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were wonderful. They were very helpful and friendly. On our last day we had to leave at 5:15 AM to catch a flight. Michael, the staff member on duty, was amazing. He arranged for our taxi to the airport and processed our check out quickly and professionally. The hotel was very clean and beautiful. We were disappointed that the pool was not open, but we stayed in mid-October. The breakfast was wonderful - many quality items to pick from. The location was walkable from the train station. The neighborhood was noisy, but with our window closed it did not bother us. We would definitely recommend this hotel to family and friends!
Stayed 2 nights in Oct 2025

4/10 Poor

Chaim

Liked: Cleanliness, staff & service

My stay

WiFi in the room terrible. Poor TV channels veriety. TV affected like the WiFi with freeze. No telephone for outside calls in the room. Very little space on sink for toiletry. Shower floor with mold. Very small room. Staff okay. Location unpleasant.
Stayed 9 nights in Oct 2025

10/10 Excellent

Mustansir

Liked: Cleanliness, staff & service, property conditions & facilities
Room was cleaned and well supplied with necessities. Staff were friendly. I will definitely go. Ack again.
Stayed 2 nights in Oct 2025

8/10 Good

Johnny

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was generally clean and comfortable with AC running great. However, the bathroom shower wall edges have molds that was kind of not pleasant to look at while showering. Think new caulking is required. The staff were friendly and helpful. Breakfast was very good and delicious. Overall, quite a pleasant stay.
Stayed 3 nights in Sep 2025

6/10 Okay

DRAGOMIR

Frühstück war mittelmässig. Bedienung eher unfreundlich, auf ein Brötchen musste man während dem Frühstück 10 min. warten bis sie gebacken wurden.
Stayed 2 nights in Oct 2025

8/10 Good

Dominic, MARKHAM

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good.
Stayed 3 nights in Sep 2025

2/10 Terrible

Genee

Business traveler
Liked: Cleanliness, room comfort
The area is not safe. My Iphone was pick pocketed and the staff were of no assistance to help
Stayed 2 nights in Sep 2025

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. The room is good size and so is the bathroom. It’s clean and neat and the people are very nice. The breakfast room was delightful.
Stayed 1 night in Oct 2025

8/10 Good

Örjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Semester

Bra med frukt och tillräcklig med pålägg. Saknade doch nättre bröd och små yoghurt burkar.
Stayed 7 nights in Sep 2025

4/10 Poor

Natalie

Traveled with group
Disliked: Staff & service

Bad Hotel Bad Neighborhood

Receptionist was very unfriendly and rude. Wanted to hold our passports which we did not agree to do. Sinks didn't drain well and shower would start randomly dripping. Mold in the shower. Rooftop bar didn't smell good and bartenders acted like they were doing us a favor to serve us. Pool was not clean. Wouldn't stay there again even for 1 night.
Stayed 1 night in Sep 2025

10/10 Excellent

Marco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a superb breakfast. Area where the hotel is located is a bit “rough around the edges”, to say the least.
Stayed 1 night in Oct 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a two night stay.

Stayed 4 nights in Sep 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and comfortable stay close to station

Beds were comfortable Good air conditioning Well located for access to Napoli centrale train station and the metro A few reviews said the location was sketchy but we felt all of Naples was a bit like that! We were 2 young female travellers and felt safe here (although we’re always back before dark) Breakfast was basic but ok, could do with a few more choices but was good enough Service friendly and welcoming, would stay again if we returned to Naples
Stayed 4 nights in Sep 2025

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