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Hotel New Sayonara

3.0 star property

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Photo gallery for Hotel New Sayonara

Interior
Property entrance
Reception
Superior Triple Room | Premium bedding, desk, blackout drapes, soundproofing
Free daily buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
Piazza Garibaldi 60, Naples, NA, 80142
  • Place, Piazza Giuseppe Garibaldi
    ‪3 min walk‬
  • Place, Spaccanapoli
    ‪7 min walk‬
  • Place, Port of Naples
    ‪4 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪8 min drive‬

Room options

View all photos for Double Room

Double Room | Premium bedding, desk, blackout drapes, soundproofing

Double Room

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

Premium bedding, desk, blackout drapes, soundproofing

Triple Room

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Premium bedding, desk, blackout drapes, soundproofing

Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Single Room

Single Room | Premium bedding, desk, blackout drapes, soundproofing

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Premium bedding, desk, blackout drapes, soundproofing

Superior Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Triple Room

Premium bedding, desk, blackout drapes, soundproofing

Superior Triple Room

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Naples

Located in Naples City Centre within a short walk of Spaccanapoli, Hotel New Sayonara is within a mile (2 km) of other popular sights such as Naples National Archaeological Museum. This 16-room, 3-star hotel has conveniences like free breakfast, 24-hour room service, and free in-room WiFi. It's connected to a shopping center in central Naples and also close to Port of Naples and Via Toledo.

What's nearby

  • Corso Umberto I - 2 min walk - 0.1 miles
  • Piazza Giuseppe Garibaldi - 3 min walk - 0.2 miles
  • Spaccanapoli - 7 min walk - 0.4 miles
  • Port of Naples - 4 min drive - 1.0 mile
  • Via Toledo - 5 min drive - 1.4 miles

Getting around

  • Piazza Garibaldi Station - 1 min walk
  • Naples (INP-Naples Central Rail Station) - 3 min walk
  • Naples Intl. Airport (NAP) - 34 min drive

Restaurants

  • ‪Caffè Toraldo - ‬4 min walk
  • ‪Cuori di Sfogliatella - ‬2 min walk
  • ‪Eccellenze costiera - ‬4 min walk
  • ‪Pizzeria Scugnizzo - ‬4 min walk
  • ‪Scaturchio - ‬3 min walk

About this property

Hotel New Sayonara

Hotel New Sayonara features free WiFi in public areas, coffee in a common area, and express check-in. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 25.00 per vehicle roundtrip. The front desk has multilingual staff that can help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include express check-out, laundry facilities, and a vending machine.
24-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hydromassage showers, free toiletries, and bathrobes. Balconies, phones, and desks are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the waterfront

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in fee: EUR 20.00 for check-in between 10:00 PM and 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's WHATSAPP mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 1 total (66 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 15 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 25.00 per vehicle (roundtrip)
  • Nearby parking fee: EUR 30 per night (10 ft away)
  • Late check-in fee: EUR 20.00 for check-in between 10:00 PM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: noon—-8:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel New Sayonara Naples
Hotel New Sayonara
New Sayonara Naples
New Sayonara
Hotel New Sayonara Hotel
Hotel New Sayonara Naples
Hotel New Sayonara Hotel Naples

Frequently asked questions

What's there to see around Hotel New Sayonara?

This hotel is situated in Naples City Centre within a short 5-minute walk of Piazza Giuseppe Garibaldi and also 10 minutes on foot from Spaccanapoli. You'll also find Via Toledo and Molo Beverello Port within a short drive.

Is there parking available at Hotel New Sayonara?

No, there isn't parking available at the hotel.

Does Hotel New Sayonara have a casino at the property?

No, Hotel New Sayonara doesn't have a casino.

Will I find an indoor pool at Hotel New Sayonara?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel New Sayonara?

Amenities that appeal to couples at this waterfront hotel include 24-hour room service, premium bedding, and a hydromassage showerhead.

Are there hot tubs at Hotel New Sayonara?

No, this hotel doesn't have a spa tub.

Does Hotel New Sayonara feature a restaurant that includes a breakfast menu?

Yes, Hotel New Sayonara serves free buffet breakfast each morning from its snack bar.

Will Hotel New Sayonara allow pets to stay for free?

Yes, cats and dogs can stay for free at Hotel New Sayonara.

Are there connecting rooms at Hotel New Sayonara?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel New Sayonara?

The closest major airport to Hotel New Sayonara is Naples Intl. Airport (NAP), which is 4.8 mi away (34 minutes by car).

Are there rooms with balconies at Hotel New Sayonara?

Yes, every guestroom at Hotel New Sayonara comes with a balcony.

Hotel New Sayonara Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 57 out of 265 reviews
Rating 8 - Good. 124 out of 265 reviews
Rating 6 - Okay. 49 out of 265 reviews
Rating 4 - Poor. 26 out of 265 reviews
Rating 2 - Terrible. 9 out of 265 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location to train station.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service
Wonderful manager and very convenient location.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, and great hospitality. Great proximity to Central Station.Thank you!
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service
Decent place conveniently located near the train station. Within walking distance of some sites.
Stayed 3 nights in Feb 2023
Verified

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy to get around the city by metro which is across the street as well as bus/ train station. Outside can seem a little sketchy but we felt very safe in the area. Hotel staff was super helpful and friendly. I would stay here again.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Marenoas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor neighborhood but hotel is safe
Stayed 1 night in Jul 2024
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been recently renovated and they did a wonderful job. The rooms are modern and nice. My wife and I stayed in a queen room with a balcony over the street while our 4 sons had a small suite with a full patio and a kitchenette. Staff was friendly and breakfast (offered at an adjacent coffee shop) was the perfect Italian way to start the day!
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great the room was clean the bed was hard for our taste but the Ac worked great. The walls are alittle thin noise carries really well otherwise a great convenient spot
Stayed 1 night in Aug 2024
Verified

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing front desk staff.. Clean and comfortable rooms. Bathrooms could use a little updating, but spacious and clean. The area is very busy.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient place to stay in Naples

Very close to Naples train station. Convenient for day trips. The staff was super nice. The actual room was very clean. It was a little loud outside the room, but we knew it would be as it was located near the train station. I would stay again if I needed a place to stay in Naples.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Kind staff very helpful. But little door in the bathroom like stagnant water. I recommend this hotel.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Gautam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really nice. Room was quiet. Lots of eating options close by. I didn't have the breakfast but it looked good. The area near by has a lot of restaurants. This hotel was about a 2 minute walk from Napoli Centrale so very convenient for taking the train.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Bernard

Liked: Cleanliness, staff & service
Great staff. Room was clean but needs a touch up.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too short of a stay

We stayed here just one night. We arrived with bicycles on the last train of the night and we’re taking an early morning ferry out. The owner met us for check-in and was very friendly and helpful. Helped to lock the bikes up and packed a breakfast bag for each of us. Would definitely stay here again.
Stayed 2 nights in May 2023
Verified

6/10 Okay

Ibrahim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The neighborhood and the entrance to the hotel were sketchy. The staff was very friendly and helpful though
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Samta

Liked: Staff & service, amenities
Staff was very responsive to each and every communication and request made. Basic needs were met in a clean environment but the surroundings of the property could be cleaner
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is conveniently located across from the train station. Breakfast is good and coffee is great. The area may seem sketchy, but you can’t blame the hotel for the surroundings. The city needs to move on the undesireables.
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service
Staff were friendly n welcoming. Very limited hot water none both mornings.
Stayed 2 nights in May 2023
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Hotel Sayonara were helpful. They didn't have our rooms the first night so stayed together in one room with the family we were with which was fine. Our room was beautiful and had a wonderful view of the piazza with a balcony. The breakfast was typical for Italy as were the bathrooms. I would recommend this hotel to friends for it's charm.
Stayed 3 nights in May 2023
Verified

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Staff & service
Just been renovated but in a dirty neighbourhood. Reception wasn’t where it says it is. No phone in the room. No coffee only tea bags. No milk. Rough neighbourhood.
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Dina

Disliked: Staff & service
Breakfast at 8am? Everyone else starts breakfast at 7 for early travellers. 3 different keys and doors to finally get to your room. A/C very week. Room very small for the bed size. Hallways smell like smoking, staff don’t speak English. Area did not feel safe for walking especially at night.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Sidra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The area around Naple's Centrale is a bit of a whiplash for anyone coming for the first time. If you're not ready to walk into a shady street, and try and search for the hotel as it's like a conjoined apartment with other hotels, it's best not to stay around here. Although accomodations at hotel were alright, some of us staying had some issues with an odor in the air that negatively effected the experience. It depends on the person, as I personally didn't sense anything. The breakfast was great, though, and made up for it. The hosts are nice.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Sami Petteri

Liked: Staff & service
Good quality-price ratio. Hotel is technically quite outdated, but the staff was very nice, friendly and helpful. If you’re easily woken up during sleep because of sounds and noice, please consider bringing earplugs if staying here. Location is excellent transportation-wise, having central train station, bus terminal and subway all in 2 minute walking range. Some might think the surroundings outside the hotel a little shady, especially in evening and night time. Breakfast was mainly sugary carbs, so if your not used to that, consider some other solution for that. All and all good choice if you’re only using hotel for sleeping. Would stay again 👍
Stayed 5 nights in Oct 2023
Verified

8/10 Good

Tamaki

Liked: Cleanliness, staff & service
The hotel was good value for money, although I had a little trouble with the shower room. The shower room door was broken and I had to close the door myself while showering. Also, the part to hang the shower head was weak, and when I let out a lot of hot water, the head turned up and flooded the bathroom. Other than that, the room was clean and well kept and the staff was friendly.
Stayed 2 nights in May 2023