Cockroach in the room. Dirt all over the room floor. Sink water pressure was minimal although shower water was fine. Very dirty and not the experience we expected. Also the hot tub wasn’t working and that was the only reason we chose this particular hotel.
Rooms were recently remodeled, clean and DAILY maid service. Beds very comfortable. Common areas and outside a little run down.
Jie Lorerta abd Narua were great! Jie remembered me from my last stay. Like friends reuniting! Cant wait for my next stay!
All great
Friendly people
Grounds & property were very well maintained. Cleanliness in the rooms were excellent. Only thing is, the AC unit in the room most probably is due for an update
Easy access off i-75 and close proximity to shops and beach.
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Rooms very spacious.
It was not the fault of the staff, they were all mostly present , but there was a fire at the hotel and the next morning no hot water for a shower.
Staff was very friendly
Beds totally squeaked, air conditioning is so loud and sounds like running water before it even kicks on so it makes it unbelievably noisy and if you like it quiet when you sleep you won’t get sleep here at all!!!! Breakfast was better than most hotels but coffee tastes like water.
Located within 2 miles (3 km) of Kensington Golf & Country Club, Best Western Naples Plaza Hotel places you within a few miles (5 km) of Quail Run Golf Course. This 240-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.
Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 10:00 AM.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Balconies, sitting areas, and refrigerators are other standard amenities.
At Best Western Naples Plaza Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include a spa tub, conference space, and a business center.
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Thank you for your review.
Cockroach in the room. Dirt all over the room floor. Sink water pressure was minimal although shower water was fine. Very dirty and not the experience we expected. Also the hot tub wasn’t working and that was the only reason we chose this particular hotel.
Thank you for your review.
Rooms were recently remodeled, clean and DAILY maid service. Beds very comfortable. Common areas and outside a little run down.
Thank you for your response.
Jie Lorerta abd Narua were great! Jie remembered me from my last stay. Like friends reuniting! Cant wait for my next stay!
All great
Thank you for your review. We appreciate your feedback.
Friendly people
Hi Augusto, Thank you so much for reviewing your stay with us. Come back any time soon :-)! Until the next time.
Grounds & property were very well maintained. Cleanliness in the rooms were excellent. Only thing is, the AC unit in the room most probably is due for an update
Thank you for your review. We always appreciate your feedback.
Thank you for your review