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The County Hotel

5.0 star property

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Photo gallery for The County Hotel

Front of property
Superior Double Room, 1 King Bed, Jetted Tub | Egyptian cotton sheets, premium bedding, memory foam beds, minibar
Interior
Library
A restaurant with a fireplace, candles, and a wine rack.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
12 Browning Street, Napier, 4001
  • Place, Marine Parade
    ‪2 min walk‬
  • Place, Napier Beach
    ‪2 min walk‬
  • Place, War Memorial Conference Center
    ‪2 min walk‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(13 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Luxury Double or Twin Room

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Luxury Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Double Room, 1 King Bed

Luxury Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Luxury Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite

Luxury Suite | Living area | 32-inch flat-screen TV with digital channels, TV, books

Luxury Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Double Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Luxury Double Room, 1 Queen Bed

9.8 out of 10
Exceptional
(16 reviews)
  • City view
  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Napier

Located in Napier South, The County Hotel is next to popular attractions like Marine Parade and Art Deco Trust. Each of the 18 rooms at this 5-star hotel includes a minibar, a coffee maker, and a flat-screen TV.

What's nearby

  • Marine Parade - 2 min walk - 0.1 miles
  • Napier Beach - 2 min walk - 0.1 miles
  • MTG Hawke's Bay Museum - 2 min walk - 0.1 miles
  • Art Deco Trust - 2 min walk - 0.1 miles
  • War Memorial Conference Center - 2 min walk - 0.1 miles

Getting around

  • Napier (NPE-Hawke's Bay) - 13 min drive

Restaurants

  • ‪Art Deco Masonic Hotel - ‬2 min walk
  • ‪Starbucks Napier - ‬3 min walk
  • ‪The Rose - ‬2 min walk
  • ‪Rogue Hop - ‬3 min walk
  • ‪Ajuna Cafe - ‬2 min walk

About this property

The County Hotel

Renovated in 2022, The County Hotel offers free WiFi in public areas, meeting rooms, and a library. Self parking is available for NZD 15.00 per day. A multilingual staff is on hand to assist with luggage storage and tours/tickets. Other amenities at this luxury hotel include express check-out, laundry facilities, and a reception hall.
Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Memory foam beds are dressed in Egyptian cotton sheets and bathrooms offer jetted tubs, hydromassage showers, hair dryers, and designer toiletries. Other standard amenities include minibars, coffee makers, and ceiling fans. Housekeeping is available once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (NZD 15 per day)
  • Limited onsite self parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Churchills Restaurant Bar

Things to do

  • Bicycle tours
  • Books
  • Library
  • Piano
  • Wine tours

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • High-pile carpet in room
  • No elevator
  • Thin carpet in public areas

More

  • 2 floors
  • Built in 1908
  • Edwardian architecture
  • Reception hall
  • Renovated entire property - February 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: NZD 65.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open Monday - Saturday (10:00 AM - 6:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 55.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: NZD 15.00 per day (in/out privileges)
  • Early check-in fee: NZD 65.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 55.0 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 21
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

County Hotel
County Hotel Napier
County Napier
Hotel County
The County Hotel Hotel
The County Hotel Napier
The County Hotel Hotel Napier

Frequently asked questions

What's there to see near The County Hotel?

This hotel is situated in Napier South, just steps from Marine Parade and War Memorial Conference Center, and within a short walk of Napier Beach. You'll also find Bluff Hill Domain Lookout and National Aquarium of New Zealand less than a mile away.

Will I be able to park at The County Hotel?

Yes, secured parking is offered for NZD 15 per day with in/out privileges. You'll find a max of 1 space per unit.

Does The County Hotel have luxury amenities?

Yes, guests can indulge in luxuries such as a jetted bathtub, a restaurant, and wine tours at this hotel.

Does The County Hotel have a casino?

No, The County Hotel doesn't have a casino.

Is there an indoor pool at The County Hotel?

No, there is no indoor pool at this hotel.

Is The County Hotel good for couples?

There are many amenities for couples at this hotel, including a restaurant and couples/private dining plus some guestrooms feature a fireplace.

Are there hot tubs at The County Hotel?

No, but all guestrooms at this hotel have jetted bathtubs.

Does The County Hotel have a restaurant with a breakfast menu?

No, The County Hotel doesn't have a restaurant that serves breakfast.

Does The County Hotel allow pets to stay free of charge?

No, pets aren't allowed at The County Hotel.

Are there connecting rooms at The County Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The County Hotel?

The closest major airport to The County Hotel is Napier (NPE-Hawke's Bay), which is 5.1 mi away (13 minutes by car).

Can I book a room with a balcony at The County Hotel?

Yes, some guestrooms at The County Hotel offer a balcony and may feature city views.

Does The County Hotel offer wedding services?

There are wedding services available at The County Hotel if that's in your vacation plans.

The County Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 544 out of 749 reviews
Rating 8 - Good. 157 out of 749 reviews
Rating 6 - Okay. 34 out of 749 reviews
Rating 4 - Poor. 9 out of 749 reviews
Rating 2 - Terrible. 5 out of 749 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness
Convenient location, helpful staff, and delightful style.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - historic & great location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

SARAH ELIZABETH

Staff very helpful and courteous. Beautiful old hotel near to town
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Restaurants and shopping just around the corner.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities
The hotel was immaculate and the staff was so welcoming. Our room was very comfortable and quiet.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent and the room and bathroom were spacious and clean.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, property conditions & facilities
Beautiful old hotel, all the quirky features, Donal, the manager was amazing and showed us all around, there was even free port in the library.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
We had a great stay in Napier at the County. Nice welcome, lovely staff and a nice room with a wee balcony and view. ..
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
Lovely staff and very charactfull property
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel and great service
Stayed 5 nights in Jan 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful room. Whole hotel has a beautiful deco ambience. Very relaxing.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Friendly & helpful staff. Excellent decor and amenities. Retro theme with modern features. In the Art Deco district, just 2 blocks from the beach. Highly recommended!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, staff were amazing, polite, courteous and accommodating. Dinner on site was divine!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and friendly owner and staff. The hotel is authentic art deco with ample comfortable rooms. Dinner was excellent. A highlight of the Napier Art Deco experience
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice property. Will definitely stay there again if in Napier.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Virginia Leslie

Liked: Cleanliness, staff & service
Lovely period rooms, clean and modern amenities. Friendly, attentive staff and a lovely tradition of complementary port in the library An excellent location. Our second visit and it didn’t not disappoint in any way.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb location, and a beautiful historic building. Add to that a very comfortable room and great hospitality, and they have a winning formula. This is a boutique hotel, that doesn’t have every service (eg: breakfasts) but they are very transparent on that, and helpful about finding those amenities. Angela was a wonderful host! And you feel like you’re living in a 1930s Napier art deco world!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Aika

Liked: Cleanliness, amenities, property conditions & facilities
staff were awesome, room and building are beautiful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was unique in its Art Deco decor & extremely comfortable & clean. The food in the restaurant could not be faulted. The standout though was the warmth & professionalism of the staff, particularly Karen who was extraordinarily helpful & pleasant.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Susan

Room spacious, nice view of the sea and balcony. Beautiful historic building
Delicious New Years Dinner
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
Great historic hotel with lots of character. Our room was very comfortable and well decorated. The hotel is wonderfully quiet but perfectly located to explore Napier. A nice touch was the decanter of port in the library which you can help yourself to before bedtime.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with lovely staff, super convenient and nice yesteryear charm
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Perfectly situated on the edge of town with multiple cafes, restaurants and shops only meters away. Fabulous staff and the restaurant was a joy. Highly recommended.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Barbro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old charm and nice staff
Stayed 1 night in Nov 2025