Just way too pricey! Kinda ruins the overall experience.
The property was very beautiful and vibrant, What disturbed me is that they did not enforce the face mask rule for inside the public spaces in their lobby area which was quite packed and busy with people mingling, eating waiting for entry into the bar area, ALL with no masks and when inquired, the hostess explained that people gave her a hard time when she tried to ask them to put their masks on. That should NOT just be her responsibility. It falls to management to monitor those matters. It's that again MONEY trumps common sense and public health. It was truly a disappointment to not feel safe in the areas we wanted to be in.
Beautiful facilities. Quick and friendly check in. Dog friendly hotel. Large room (2 kings). Comfortable beds. Nice toiletries.good location with walkable shops and restaurants. Nice rooftop bar on property.
The Archer Hotel is lovely and it's amenities are great, particularly the 6th floor outdoor space. However, when we stayed (Monday the 14th until Wednesday the 16th) the staff was spread fairly thin. Our room wasn't ready upon arrival. We didn't get in until after 4 o'clock. We had to deal directly with the valet parking as the front desk was overwhelmed. On Tuesday morning we were told it was a 20-minute wait for breakfast as there weren't enough servers. Fortunately, we were seating fairly quickly.
Great hotel.
Beautiful Room and we loved the outside patio with the fireplace! Great spot to have a glass of wine and relax!
Great location! Very nice rooms. Excellent staff!
Modern luxury comfort at it’s best possible “bestest”. From the “Do not disturb” button, to the complementary welcome caramels, the magic of this place will always be remembered. Not to mention, its incredible location. Simply Fantastic.
Very welcoming hotel staff. The property and rooms were far nicer than even the pictures depicted. This was a great choice for the Napa segment of our 25th anniversary get away! We would highly recommend the Archer for a special occasion or just a weekend getaway, it will exceed your expectations.
Great location gorgeous pool deck. Some of the staff could have been friendlier that’s for sure, but the hotel itself is lovely.
The hotel is fantastic, very new and clean. The hotel staff is very welcoming. On the property there is an amazing rooftop bar overlooking the surrounding hills, unfortunately for us, we found it a little dirty and unkept. The tables were not wiped down at all, the wait staff was not on the ball, and the manager looked stoned out of her mind. And our drinks, a white wine and a beer were served at room temperature. What a shame.
Beautiful views and a very beautiful hotel. Our room was everything we wanted and more. Unfortunately the service at the rooftop restaurant was severely lacking but can’t complain about anything else.
Great location and great restaurant inside (Charlie Palmers). This is our second stay at the Archer and we love it. The only issue was the Bar at Charlie Palmers had great staff on our last stay. I mean exceptional and knowledgeable. This time they were substandard at best. We were there twice to eat at the bar and left a HUGE tip the first time to ensure a smooth visit. Apparently, the millennial Asian Man/boy who was working both times did not get the hint. And it appears that their slacker culture has hit the market. I worked behing the bar in the 80's and this kid would not have cut it. You are there to provide an experience and service. Learn the trade as you will use it in busienss later on in life(if you make it that far).
Located in Downtown Napa, Archer Hotel Napa is adjacent to Downtown Napa Association and within a 5-minute walk of other popular sights like Uptown Theater. This 4.5-star hotel welcomes guests with 183 rooms and conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace.
This hotel serves as home to a rooftop bar, along with a steakhouse that specializes in American cuisine. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.
The 183 rooms are air-conditioned and have an array of amenities, including minibars, espresso makers, and free newspapers. 55-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Other standard amenities include laptop-compatible safes, phones, and ironing boards.
Built in 2017, the brand new Archer Hotel Napa features a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 30 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include 6 meeting rooms, conference space, and coffee/tea in a common area.
Just way too pricey! Kinda ruins the overall experience.
The property was very beautiful and vibrant, What disturbed me is that they did not enforce the face mask rule for inside the public spaces in their lobby area which was quite packed and busy with people mingling, eating waiting for entry into the bar area, ALL with no masks and when inquired, the hostess explained that people gave her a hard time when she tried to ask them to put their masks on. That should NOT just be her responsibility. It falls to management to monitor those matters. It's that again MONEY trumps common sense and public health. It was truly a disappointment to not feel safe in the areas we wanted to be in.
Thank you for taking the time to share your honest feedback Berlena! We are thrilled you loved our property and your stay. We deeply apologize for the masks, while it is very difficult to stay on top of each person every moment, the response you received was not adequate. We will be discussing this with the entire team and ensuring they know that it is our due diligence to inform every guest to wear their mask unless seated with Charlie Palmer Steak until the mandate is lifted. Thank you for staying with us, we hope to welcome you back soon!
Beautiful facilities. Quick and friendly check in. Dog friendly hotel. Large room (2 kings). Comfortable beds. Nice toiletries.good location with walkable shops and restaurants. Nice rooftop bar on property.
Thank you for the beautiful review. We are ecstatic your loved your Double King room, the comfort of our beds and toiletries, that we are dog friendly, our rooftop Sky & Vine, and the friendliness of our staff! Thank you for staying with us, I hope we have the opportunity to welcome you back for years to come.
The Archer Hotel is lovely and it's amenities are great, particularly the 6th floor outdoor space. However, when we stayed (Monday the 14th until Wednesday the 16th) the staff was spread fairly thin. Our room wasn't ready upon arrival. We didn't get in until after 4 o'clock. We had to deal directly with the valet parking as the front desk was overwhelmed. On Tuesday morning we were told it was a 20-minute wait for breakfast as there weren't enough servers. Fortunately, we were seating fairly quickly.
Thank you for taking the time to share your honest feedback with us! We are thrilled you loved our hotel and amenities, though we deeply apologize for the lack of service you experienced this stay. All departments are actively hiring and training new staff member as quickly as possible, and I'm terribly sorry this was your experience with us. I hope we have the opportunity to welcome you back soon for a more flawless stay.
Thank you for the wonderful review. We hope to see you here again soon!
Great hotel.
Thank you for taking the time to rate our property. We are glad you enjoyed your stay with us. We hope to host you again in the future.
Thank you for taking the time to share your feedback! I hope we have the pleasure of welcoming you back soon. Please have a lovely day!
Beautiful Room and we loved the outside patio with the fireplace! Great spot to have a glass of wine and relax!
Thank you so much for taking the time to review our property. We are thrilled that you loved the balcony! We agree that the fireplace certainly sets the ambiance. We hope to host you again in the future the next time your travels bring you back to Napa.
Great location! Very nice rooms. Excellent staff!
Thank you for the wonderful review and compliments LA! We are thrilled you loved your stay with us and our location. I hope we have the chance to host you again soon!
Thank you for your honest review Rich! We are thrilled you were able to enjoy your stay despite feeling it was too pricey. I hope we have the pleasure of welcoming you back soon, perhaps on a weekday or during our off-season!