Hotel Del Lago3.5 out of 5.0
Recent guest reviews
Hotel right on the Sun Moon Lake with an excellent view on the lake side. Room was very nice, breakfast OK with mostly Chinese selections.. Very Expensive for the night. Valet parking. Has a free boat tour early in the morning.
Hotel room small in the extreme. Bathroom reasonable. Had king bed requested..everything else downhill. Evening meal was cold and inedible. Eat across the street. There is no bar in hotel...but they do serve wine ..very ordinary ..in restaurant. Very expensive for what you recieve. Aircon is strange. Can't adjust to heat so had to turn it off. Only here 1 night but would suggest you try a different hotel. No english spoken so difficult to be understood. Will be happy to leave.
Went there, 2 couples, rooms have been ok The next morning, we showed up for breakfast as told early, as food becomes low after 8:30 (Checkin front desk lady told us so). We found that the occupancy was low, so the manager decided that we can only choose a plate they prepare and that is it..... We complained and have been told that there is no refund for three breakfast, either go there and accept that funny plate, or leave it! So we complained further and didn't accept that, until a good and beverage manager showed up and reimbursed us 200 nT$ per person. Breakfast value is considered ways more and one of the decisions, to stay at that hotel was the breakfast buffet ... so we wouldn't recommend it as it's simply unacceptable. Room keys don't work on first attempt...
The view from the balcony is absolutely beautiful and the room is both nice and clean with free wifi, though a little bit pricey for its size. Overall it was a pleasant experience but nothing too spectacular.
This hotel is just next to the pier, I mean the quiet one. There are food stands near the hotel but not much. You could sign up for the morning tour when checking in. The room is nice so is the breakfast. Hot noodles in the morning just made my day.
There is nothing extraordinary about this hotel but e location is good and the view from the hotel lobby is beautiful. The family sized rooms are on the smaller side for four people but the rooms are very clean. The room was reasonably priced too. The staff speak minimal English which I understand given that this is Taiwan. The staff had issues trying to find our reservation but luckily our driver was able to translate.
Nice room thought the hotel is a bit dated. Get rooms facing the sun moon lake for the wonderful view in the morning. The hotel is just beside the jetty and it is very convenient. Around 2 mins walk from the visitor centre where you can take the bus to Taichung High Speed Rail (HSR). Good service from the staffs.
Good views of the lake (many hotels have). The rooms are a little dated but there's far worst so not too bad. Beds are awful, extremely hard so you'll get back pain. Curtains are fun so don't expect to sleep late. Food is a buffet, not too bad for a buffet actually, but still only a buffet.
Yes the view was great! It's right on the lake and easy to find. The room wasn't as new as we were hoping. The bathroom looks nice, but for the price we paid for I guess we were hoping for more. There were plenty of hotels that seemed to also have a good view of the lake nearby. Customer service was great! They really tried to help us out even though most of them have limited English. But we came in early and they actually let us checked in early for free. They went out of their way to help us with our taxi service as well. Food wasn't so great. I have to say it's pretty average. Not much variety. Also on a bad note the towels didn't smell too good and fresh in the bathroom.
I had stayed in this hotel a few years ago and really enjoyed my stay. The views were as fantastic as I remembered. However, the room was definitely less than impressive. Furniture looked old and tired, and there were old stains everywhere, carpets, curtains, headboard, and it was just generally a bit gross. To make it worse, we discovered massive trails of ants in the bathroom in the morning, told the reception about it and went out. When we returned, the ants were still there! We were then offered a new room which was ant-free but otherwise not much better than the original room in terms of tired furniture, stains etc. We had dinner there and the restaurant was dead quiet. Probably a mistake as we both had upset stomach afterwards. Might have been a coincidence though. Breakfast buffet wasn't particularly inspiring either. Pretty sure it was much better before. This hotel is in such an amazing location, it's a pity that investment has not been put into it to realise its potential.
Located in Sun Moon Lake, Hotel Del Lago is next to Shueishe Pier and Shueishe Visitors Center. This 3.5-star hotel has 88 guestrooms and offers a marina, free in-room WiFi, and free valet parking. It's on a lake and also a short walk from Mei He Garden and Sun Fog Port.
Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. Enjoy a leisurely bite to eat at Cafe Juniper, the hotel's onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
All of Hotel Del Lago's 88 rooms are air-conditioned and have an array of amenities, including free minibar items, furnished balconies, and refrigerators. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, free bottled water, and safes are also standard.
Guests of Hotel Del Lago enjoy features like a marina, free WiFi in public areas, and a conference center. Free valet and self parking are available, and there's also an area shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, free use of bicycles, and a computer station.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 229 reviews