2/10 Terrible
Abdurahim
Traveled with group
Nov 23, 2021
Disliked: Cleanliness, staff & service, property conditions & facilities
Abdurahim
Stayed 8 nights in Nov 2021
Hotel Metro
3.5 star property
Choose dates to view prices
Photo gallery for Hotel Metro
Reviews
3.03.0 out of 10
Popular amenities
- Breakfast included
- Parking included
- Free WiFi
- Restaurant
- Business services
- Bar
Explore the area
Koinange St., Moktar Daddah St. Junction, Opp. Nakumatt Lifestyle, Nairobi, Nairobi County, 00100
- City MarketPlace, City Market2 min walk
- University of NairobiPlace, University of Nairobi3 min walk
- Kenyatta International Convention CentrePlace, Kenyatta International Convention Centre12 min walk
- Nairobi (NBO-Jomo Kenyatta Intl.)Airport, Nairobi (NBO-Jomo Kenyatta Intl.)19 min drive
Room options
View all photos for Standard Twin Room
Standard Twin Room
- 280 sq ft
- Sleeps 2
- 2 Twin Beds
- Free WiFi
View all photos for Superior Single Room
Superior Single Room
- 258 sq ft
- Sleeps 1
- 1 Large Twin Bed
- Free WiFi
View all photos for Standard Single Room
Standard Single Room
- 215 sq ft
- Sleeps 1
- 1 Twin Bed
- Free WiFi
View all photos for Superior Double Room
Superior Double Room
- 258 sq ft
- Sleeps 2
- 1 Queen Bed
- Free WiFi
View all photos for Deluxe Double Room
Deluxe Double Room
- 301 sq ft
- Sleeps 2
- 1 Queen Bed
- Free WiFi
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About the neighborhood
Nairobi
Located in Nairobi Central, Hotel Metro is next to Jeevanjee Gardens and City Market. This 52-room, 3.5-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.
What's nearby
- City Market - 2 min walk - 0.1 miles
- Central Park - 3 min walk - 0.2 miles
- University of Nairobi - 3 min walk - 0.2 miles
- Uhuru Park - 7 min walk - 0.4 miles
- Kenyatta International Convention Centre - 12 min walk - 0.7 miles
Getting around
- Syokimau Station - 25 min drive
- Nairobi (WIL-Wilson) - 14 min drive
Restaurants
- Sno-Cream (Kenya House) - 2 min walk
- CJ's - 1 min walk
- Swahili Plate - 2 min walk
- Debonairs Muindi Mbingu - 2 min walk
- Chicken Exotica - 1 min walk
About this property
Hotel Metro
Guests of Hotel Metro have access to free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer free toiletries and slippers. Other amenities include electric kettles, safes, and ironing boards.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
Food and drink
- Free buffet breakfast available daily 6:30 AM to 10:00 AM
- 2 bars/lounges
- A restaurant
- Free daily manager's reception
- Snack bar/deli
Family friendly
- Snack bar/deli
Conveniences
- 24-hour front desk
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Turndown service
Business services
- 3 meeting rooms
Accessibility
- No elevator
More
- Designated smoking areas
Room amenities
Bathroom
- Bathtub or shower
- Free toiletries
- Private bathroom
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Towels provided
Entertainment
- 32-inch flat-screen TV with premium satellite channels
Food and drink
- 24-hour room service
- Electric kettle
- Free bottled water
- Tea bags/instant coffee
More
- Desk
- Iron/ironing board
- Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- This property doesn't allow pets
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
- Check-in: 2:00 PM—-midnight
- Check-out: 10:00 AM
- Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards, debit cards, and cash.
Additional information about polices, regulations, and more:
- Registered guests are the only ones allowed in guestrooms.
- There are no elevators.
Property is also known as
HOTEL METRO Hotel
HOTEL METRO Nairobi
HOTEL METRO Hotel Nairobi
Frequently asked questions
Is free cancellation available at Hotel Metro?
Hotel Metro provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.
What can I see around Hotel Metro?
This hotel is situated in Nairobi Central, just steps from City Market and Jeevanjee Gardens, and within a short walk of Uhuru Park. You'll also find City Square and Nairobi National Museum less than a mile away.
Is there parking available at Hotel Metro?
Yes, self parking is offered for free at the hotel.
Does Hotel Metro include a casino?
No, Hotel Metro doesn't have a casino.
Is there an indoor pool at Hotel Metro?
No, there is no indoor pool at this hotel.
Is Hotel Metro a good place to stay for couples?
Amenities that appeal to couples at this hotel include 24-hour room service, turndown service, and slippers.
Are there hot tubs at Hotel Metro?
No, this hotel doesn't have a spa tub.
Does Hotel Metro have a restaurant with a breakfast menu?
Yes, Hotel Metro serves free buffet breakfast each morning from its restaurant.
Does Hotel Metro allow pets to stay for free?
No, pets aren't allowed at Hotel Metro.
Are there connecting rooms at Hotel Metro?
No, this hotel doesn't feature connecting guestrooms.
Where is the closest airport to Hotel Metro?
The closest major airport to Hotel Metro is Nairobi (WIL-Wilson), which is 3.2 mi away (14 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 10.6 mi away (26-minute drive).
Are there rooms with balconies at Hotel Metro?
No, there aren't any guestrooms with balconies at Hotel Metro.
Hotel Metro Reviews
Reviews
3.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 2 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 2 reviews
2 - Terrible
1
4.0/10
Cleanliness
6.0/10
Staff & service
3.0/10
Property conditions & facilities
Reviews
4/10 Poor
Verified traveler
Jan 3, 2020
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Verified traveler
Stayed 4 nights in Dec 2019