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Recent guest reviews

It was good for short say business trip i had.. clubs and restaurants around , its in middle of downtown … not safe to walk out side in late night

Stayed for a layover in Nairobi. Nice clean hotel. Formerly one of the top hotels in Nairobi but now a little outdated.

Staff was helpful.. neat and clean… easy to locate

I really enjoyed my room and the service was perfect

Recently stayed at the Hilton Nairobi during a business trip. I have stayed at other hotels in Nairobi. Hotel is very dated, older and in need a complete renovation. While the facilities were average at best; there were some pros and cons. Pro: great hotel gym, pool area on the second floor was a nice oasis in the middle of the city, and hotel staff is friendly and helpful. Cons: rooms were clean but dated, bed was very hard, free internet is only available in the lobby and pool area (but access code annoyingly expires every 8 hours and to top it off half the codes do not work), finally a $25 USD buffet is the only breakfast option other than room service. I will not stay there again.

It was a disaster. I was supposed to stay 4 nights in Nairobi but due to my last experience with same hotel

Everything worked as expected. The rooms are not big but quite nice. The gym is small but has decent facilities. The Travellers' restaurant was surprisingly nice; I would definitely recomment giving it a try. There is nothing spectacular about the hotel but its all around quite good.

I enjoyed my stay in the Hilton Nairobi. It included a full cook to order egg breakfast with lots of sides. Nice pool and workout room. I was just there overnight as I was waiting for my air connection.

This was a great place to stay after our safari and to get a feel for the city.

Breakfast bar was not hot, barely warm. The staff did not cancel our "preauthorized" deposit as promised. We had to remind them to do it at checkout. The food was OK, except for eggshell in the omelet and seriously overpriced. This hotel is generally much more expensive that comparable hotels in Accra, Cairo, and Dar. I would not recommend it. The positives are that right across the street you can get good, inexpensive chicken and fries and internet.

Mama Ngina Street Nairobi

Hotel highlights

  • Free WiFi in public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Nairobi Central within 2 miles (3 km) of University of Nairobi, Hilton Nairobi is within a few miles (5 km) of other popular sights such as Nairobi Hospital. This 287-room, 4-star hotel has a full-service spa along with an outdoor pool and free valet parking.


Dining

Enjoy dining at Travellers Restaurant, one of 5 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop/cafe, and chat with other guests at the free daily manager's reception. For your convenience, a buffet breakfast is available for a fee.


Rooms

All 287 soundproofed rooms provide sofa beds, minibars, and coffee makers. Guests can expect WiFi, wired Internet, and LED TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Laptop-compatible safes, phones, and desks are other standard amenities.


Property features

At Hilton Nairobi, guests enjoy a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for KES 2500 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and conference space.

Room options

Deluxe Room, 1 King Bed, City View

1 King Bed | Sleeps 3

Executive Room, 1 King Bed, Business Lounge Access

1 King Bed | Sleeps 3

Family Room, 1 Queen Bed

1 Queen Bed | Sleeps 4

Deluxe Suite, 1 King Bed, Business Lounge Access, Tower

1 King Bed | Sleeps 3

Guest reviews for Hilton Nairobi

Business (7) Family (2) Other (1)
4

business trip

Business

It was good for short say business trip i had.. clubs and restaurants around , its in middle of downtown … not safe to walk out side in late night

By on Mar 3, 2015

4

layover

Business

Stayed for a layover in Nairobi. Nice clean hotel. Formerly one of the top hotels in Nairobi but now a little outdated.

By on Jan 19, 2015

4

good for business travelers

Business

Staff was helpful.. neat and clean… easy to locate

By on Nov 6, 2014

5

nice place

Business

I really enjoyed my room and the service was perfect

By on May 18, 2014

2

middle of downtown nairobi

Business

Recently stayed at the Hilton Nairobi during a business trip. I have stayed at other hotels in Nairobi. Hotel is very dated, older and in need a complete renovation. While the facilities were average at best; there were some pros and cons. Pro: great hotel gym, pool area on the second floor was a nice oasis in the middle of the city, and hotel staff is friendly and helpful. Cons: rooms were clean but dated, bed was very hard, free internet is only available in the lobby and pool area (but access code annoyingly expires every 8 hours and to top it off half the codes do not work), finally a $25 USD buffet is the only breakfast option other than room service. I will not stay there again.

By on Jan 21, 2014

2

prince r

Business

It was a disaster. I was supposed to stay 4 nights in Nairobi but due to my last experience with same hotel

By on Dec 21, 2013

4

decent value, nothing fancy

Business

Everything worked as expected. The rooms are not big but quite nice. The gym is small but has decent facilities. The Travellers' restaurant was surprisingly nice; I would definitely recomment giving it a try. There is nothing spectacular about the hotel but its all around quite good.

By on Aug 26, 2011

5

great place

Other

I enjoyed my stay in the Hilton Nairobi. It included a full cook to order egg breakfast with lots of sides. Nice pool and workout room. I was just there overnight as I was waiting for my air connection.

By on Feb 5, 2011

4

very good location and amenities,

Family

This was a great place to stay after our safari and to get a feel for the city.

By on Jan 15, 2011

3

5 star prices, 3 star service

Family

Breakfast bar was not hot, barely warm. The staff did not cancel our "preauthorized" deposit as promised. We had to remind them to do it at checkout. The food was OK, except for eggshell in the omelet and seriously overpriced. This hotel is generally much more expensive that comparable hotels in Accra, Cairo, and Dar. I would not recommend it. The positives are that right across the street you can get good, inexpensive chicken and fries and internet.

By on Jun 27, 2010

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