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Hays Suites

3.0 star property

Choose dates to view prices

Photo gallery for Hays Suites

Restaurant
Reception
Minibar, individually decorated, individually furnished, desk
Interior
Deluxe Room | Minibar, individually decorated, individually furnished, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Wood Ave, Nairobi, Nairobi County
  • Place, Yaya Centre
    ‪3 min walk‬
  • Place, Lucky 8 Casino
    ‪12 min walk‬
  • Place, Royal Nairobi Golf Club
    ‪3 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, individually decorated, individually furnished, desk

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

Economy Double Room | Minibar, individually decorated, individually furnished, desk

Economy Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Nairobi

Located in Kilimani within a 5-minute walk of Yaya Centre, Hays Suites is within a 15-minute stroll of Lucky 8 Casino. Each of the 40 rooms at this 3-star hotel includes a minibar, an electric kettle, and a flat-screen TV.

What's nearby

  • Yaya Centre - 3 min walk - 0.2 miles
  • Prestige Plaza - 8 min walk - 0.5 miles
  • Lucky 8 Casino - 12 min walk - 0.7 miles
  • Royal Nairobi Golf Club - 3 min drive - 1.2 miles
  • Nairobi National Park - 6 min drive - 3.7 miles

Getting around

  • Lukenya (Kitengela) Station - 32 min drive
  • Nairobi (WIL-Wilson) - 14 min drive

Restaurants

  • ‪CJ's Kilimani - ‬6 min walk
  • ‪Soho 254 - ‬1 min walk
  • ‪Artcaffe - ‬6 min walk
  • ‪Sierra Brasserie - ‬5 min walk
  • ‪Gemini Lounge - ‬2 min walk

About this property

Hays Suites

Guests staying at Hays Suites enjoy free WiFi in public areas and laundry facilities. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 40 per vehicle one-way. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer free toiletries, bathrobes, slippers, and bidets. Minibars, electric kettles, and desks are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 40 (one-way), (from 7 to 18 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 1:00 PM—-anytime
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Property is also known as

Hays Suites Hotel
Hays Suites Nairobi
Hays Suites Hotel Nairobi

Frequently asked questions

Is a free cancellation option available at Hays Suites?

Hays Suites provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hays Suites?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at Hays Suites on May 2, 2026 start from $53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hays Suites?

This hotel is situated in Kilimani within a 10-minute walk of Yaya Centre and Lucky 8 Casino. You'll also find Nairobi National Park and Uhuru Park within a short drive.

Will I be able to park at Hays Suites?

No, there isn't parking at this hotel.

Does Hays Suites include a casino?

No, Hays Suites doesn't have a casino.

Is there an indoor pool at Hays Suites?

No, there is no indoor pool at this hotel.

Is Hays Suites a good place to stay for couples?

Amenities that appeal to couples at this hotel include a minibar, bathrobes, and slippers.

Are there hot tubs at Hays Suites?

No, there isn't a spa tub at this hotel.

Does Hays Suites have a restaurant with a breakfast menu?

No, Hays Suites doesn't have a restaurant that serves breakfast.

Does Hays Suites allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hays Suites.

Are there connecting rooms at Hays Suites?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hays Suites?

The closest major airport to Hays Suites is Nairobi (WIL-Wilson), which is 3.7 mi away (14 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 13.1 mi away (36-minute drive).

Can I book a room with a balcony at Hays Suites?

No, there aren't any guestrooms with balconies at Hays Suites.

Hays Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 2 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Kom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yaya center is nearby!
Stayed 4 nights in Sep 2025

4/10 Poor

Nancy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They do give adequate drinking water though. However the rest is discouraging - beddings were dirty/dusty. Shower power very low. No parking and this should be highlighted.
Stayed 8 nights in Oct 2024

8/10 Good

Gezahegn Kebede

Stayed 2 nights in Sep 2023

10/10 Excellent

YOUSIF, Antalya

Business traveler
Liked: Staff & service, property conditions & facilities
Very friendly staff, Internet speed was super fast, definitely recommend and sure will be back.
Stayed 7 nights in Aug 2023

10/10 Excellent

Asmerom

Liked: Cleanliness, staff & service, property conditions & facilities
initially booked for two days ended up staying four.Very nice place. i would stay there again.
Stayed 2 nights in May 2023

10/10 Excellent

kwame

Stayed 1 night in Apr 2023

10/10 Excellent

Trillizos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

4/10 Poor

Esa

Disliked: Cleanliness, property conditions & facilities, room comfort

Clean bed rest so so

Stayed 2 nights in May 2024

10/10 Excellent

ONO

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Almost fine but only shower system is not good 👍 for me. It was so difficult proper temperature during using it though. Mosquitos were annoying us during midnight. I wanted a mosquito net.
Stayed 1 night in Dec 2023

10/10 Excellent

ONO

Stayed 1 night in Dec 2023

10/10 Excellent

ONO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a lot of mosquitoes at night, but they didn't bother me too much because I covered my whole body by large clean linen during at night.
Stayed 1 night in Dec 2023

8/10 Good

Motoki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
料金が安く、比較的便利だが、未だ新しいのが長所。Wifiのアクセスもまずまず。周りの治安はナイロビの中ではよいものの、夜間は非常に安全とは言えない。
Stayed 6 nights in Feb 2023