I honestly don't know where to begin. Check in took an hour because the Hotels.com reservation didn't come over. There were literally 4 other couples in the same predicament. We had to call India and try and find someone who could speak just enough English. Had to make 3 separate calls for that... now the room. Shower floor was stained, no door locks, the bed should have been replaced 10 years ago, room had a dingy smell, etc. Now breakfast was the best - literally had hard boiled eggs, 5-6 yogurt cups, waffle maker and that was it. No salt or pepper. It was like they did the minimal effort possible both for the infrastructure, the food and the overall look.