6/10 Aceptable
Nathan B.
15 jul. 2023
Le gustó: Limpieza
Locked out twice
The condo itself is beautiful and centrally located to great local spots. We walked everywhere the whole time. Twice, management changed the code to the door without telling us. There’s no email or online way to get the code so we had to go all the way back to the lobby and wait in a long slow line at the desk. As a single parent with 2 kids who after swimming we’re wet and cranky, this was a pain that took up to 45 minutes to get back into our room. We complained and were essentially ignored. There are discounts and free mini golf only if you keep the loose paper coupon they give you. It’s 2023, why this isn’t a digital coupon is confusing. We lost ours and we’re hosed because they offered no replacement process even if we offered to pay. And lastly, the staff rudely called and accused us of smoking weed. Someone definitely was smoking weed but it wasn’t us and instead of asking they just called the room and made accusations. No apologies later. So overall, I wouldn’t stay here again.
Nathan B.
Se hospedó 5 noches en junio de 2023