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Hotel Cristal München

4.0 out of 5.0

Recent guest reviews

I visit it very often for business, I Find it cozy friendly and cost effective. Breakfaast is more than adequate and rooms are excellent. WIFI should be better but othersise there ius no fault in anything in the hotel

Hotel is located on a very busy street with noise all night long. Have to pay for WiFi daily rate of about a Big Mac Meal. We were in room 410 at end of hotel and could not get signal. Very weak on 4th floor. Breakfast was just ok. Best part, fresh squeezed Orange Juice. Bacon not cooked enough. Heard complaints from others that AC was not working. Only seasonal and it was an unusual warm day for first week of April 2018. Hop On Hop Off bus station is only few blocks away. It is worth buying the 24 hour ticket and doing all three tours offered. Stop at the larger Biergarten to have some sausage and Beer. Best way to and from Airport is using the train service which stops right in heart of downtown area. Beer overall is expensive. This hotel is withing waking distance of Rail Station

This was my 5th visit during the last 3 years and every time I have been very satisfied with the service. Though the front desk staff has changed the last two times but the replacements were also good, This time I was helped by Alona and Melton and both were very good.

The hotel was good.. rooms were clean. Price efficient.. but if you book on Expedia you get no extras... not even WiFi. 3.9 euro for wifi.. 12.5 euro pp for breakfast.. hotel is older but we had 2 good sleeps after long days of adventure.

stayed here 2 nights, room was good. they have a kind of shop to buy snacks and drinks next to reception, goods are removed from the fridge in room. room was comfortable and breakfast good, please try milk coffee.

We just ordered Mojitos at the bar downstairs and they brought something that was really far to be a Mojito. We complained but anyway had to pay for the 3 mojitos (23,70€), which we told we would not drink because that was just a bunch of alcohol with some soda, not a mojito. I have a booking for next weekend but I might think about changing the hotel, as this was a very unpleasant situation that could be avoided. We have worked as waitresses and never ask anyone to pay for something they did not enjoy after a complain, especially when they were right. Very unhappy.

Great location and reasonably priced. Easy to get to the historical centre. Ten mins walk. Very close to the main station which has trains all over Europe, easy- peasey. Add breakfast as it is a great feast with fruit, meat, breads and drinks.

The close proximity to the train station is great and our room was clean and spacious. Unfortunately, the hotel is located on a busy street which we could notice at night and in the early morning. The service the at check in was quiet late and after a long flight we were looking forward to a shower and the comfy bed. The check in: however, was long and required several trips back to the lobby as the key was programmed to the wrong door more than once. The Wifi barely worked and would kick you out after a few minutes, when we mentioned the problem at check out the next day, we received an incredibly rude answer and were then charged an extra day of Wifi usage (showing there was a problem with the internet) at first. After a few minutes of rude customer service, the lady at the front desk canceled the charge. The room was great and clean. We loved the shampoo and the bed was comfortable as were the pillows. The hotel is close to the center (Viktualienmarkt and Marienplatz), so we were able to walk to those places. Unfortunately, the encounter at the check out left a bitter taste of which otherwise was a pleasant two night stay. * Please have someone proof-read your English translations (e.g. on signs in the bathroom).

Very handy for Munich station this is a nice hotel just a few metres from the station entrance. Room was at the back so much quieter than over the street. Good sized room would stay again when visiting Munich.

Small rooms very small, but I was there another time and got a bigger room, comfortable bed, very delicious breakfast, friendly people, location quite central and very near to hauptbahnhof. WiFi not the best also keeps switching off. Business center scanner and printer not functioning.

Schwanthalerstr. 36 Munich BY

Hotel highlights

  • Close to Marienplatz and Church of Our Lady
  • Free in-room WiFi
  • Onsite dining
  • Laundry facilities

Located in Ludwigsvorstadt, Hotel Cristal München is within a mile (2 km) of popular sights such as Marienplatz and Church of Our Lady. This 100-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Located in central Munich, the hotel is also near English Garden and Rathaus-Glockenspiel.


In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11 AM.


All 100 soundproofed rooms feature minibars, coffee makers, and safes. 80-cm flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.

Property features

Hotel Cristal München features WiFi in public areas, 9 meeting rooms, and coffee in a common area. Self parking is available for EUR 14.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include express check-out, free newspapers, and laundry facilities.

Room options

Standard Single Room

Twin 1 | Sleeps 1

Standard Triple Room

Full 1 | Sleeps 4

Comfort Double Room, Courtyard Area

Full 1 | Twin 2 | Sleeps 2


Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

63.0% of guests recommend this hotel

Total of 700 reviews