Hotel Cristal München4.0 out of 5.0
Recent guest reviews
I have no idea how this hotel gained its four stars- this needs to be reevaluated. The rooms had a musky smell to them, but they were clean and modern. The bed was comfortable and the room big enough for two people and their suitcases. Now, the hotel is on a busy street (and definitely not the nicest street you want to stay on). The traffic can be heard in the room, but that was not what actually woke us each morning:the cleaning ladies banged around with the vacuums in the other rooms during the early morning hours. Overall, this did not bother us and I am sure I would have left a better review if the previous points were the only complaints. You pay close to 4€/ 24hr for the worst wifi (the wifi in Munich's busses was better and free). For a hotel like this I was appalled to find out that something so simple was not included, but we needed it so we used the wifi. The wifi would kick us out every few minutes, we had one bar of connectivity, and Skype/Facetime would not connect. Ridiculous! Especially since we have to pay for it. At check out, I mentioned this dilemma to the lady at the reception (who by the way did not look up when we aaid good morning nor did she reply; instead she snapped at us and telling us we just have to wait a bit). She told me we logged in 5 days, but only stayed 3 nights which should be proof enough for the bad connectivity. after a few minutes she "dismissed me" with such disrespect. This hotel is merely a three star hotel at its best
The hotel is close to city center, and that is the most positive comment I can make about it. The hotel staff were fairly rude. The room was the noises room in which I have ever stayed. At two am when I could still not sleep and asked to be moved to a more quiet room, I was told I would have to pay for another room if I wanted to move. The shower had mold. The carpet had stains. Overall, a rather unclean hotel with uncomfortable beds.
Overall a very nice hotel Room was larger than what I am used to here, The hotel had a very nice breakfast and the internet was easy to work out. Place was quiet. Though I had no need of it the hotel has very ample parking. Hotel is close to the train station and shopping.
Very close to everything Oktoberfest. Clean, nice restaurant, friendly staff, spacious room
Reviews from Trip Advisor
63% of guests recommend this hotelTotal of 661 reviews