Best Western Atrium Hotel3.5 out of 5.0
Recent guest reviews
I was expecting such nice things from this hotel when browsing the photos online... We arrived late afternoon. We had had a nightmare journey here because the S-bahn was closed and we had to get a taxi 41km, as you can imagine I was hot and a little tired. We were greeted in a very lovely and cool (important!!) reception. The gentleman told me the room hadn't been paid for which didn't sound right to me as i had put my own debit card against the room and I was told it would be taken out before the hotel stay... anyway, I gave my card to the gentleman and just wanted to get to the room. When going to the room I noticed by the time we got to our floor (4) that the temperature had doubled and it was really stuffy, I just thought this was down to me being hot from the journey. Oh no... we went into the room and immediately noticed how small it was, there was about a foot of room all around the bed. We tried to find the air conditioning but couldn't... the air con turned out to be a fan. This would become the worst thing about the stay. I checked the receipt and the gentleman charged us €100 over the room price. I was hoping things would get better at this point. We spent a total of 5 nights there and on 3/4 of these nights I woke up in a pool of my own sweat. We tried everything to cool down over these nights but in the end I had to soak a towel and then cover myself with it. It was cooler outside than it was inside and as there was a heatwave across Europe it was reaching highs of 38 degrees Celsius. My question to the hotel is this... why is there air con installed in your reception area but not in the rooms themselves? It completely ruined my stay.
We stayed here for three nights. ●Breakfast Our second breakfast, right after my husband finished his muesli, he noticed a short black hair in the yogurt. Please keep your BW hygiene standard? ●Room: 1 No aircon! Only a small chunky fan was provided, this 1980s way of cooling off in modern BW in a city of 34C, cant imagine! It made it hard to sleep. 2 Window shutters blocked the light very well, but then no ventilation. ●Location: We chose here as it's a few blocks to Munich central station, easy for us to return the rental car. Every time we walk to train station, we had to pass many beggars along the streets. There are only turkish and arab restaurants nearby. ●Service The front desk staff were quite helpful, told us where to buy train ticket (S1/S8)to airport. One waitress worked in breakfast, spoke multiple languages, gave us some tourism info., very friendly. ●Price 286.74€/3 nights, in 80s' style of BW, cannot buy beer or liquor in this Turkish neighbourhood, in the city of Munich, capital of beer? How about install some aircon before you charge the customers 96€ per night please? Please avoid this hotel if possible.
We are at the hotel as I write the review. No A/C with 30 degree weather, and a clunky old tabletop fan. This is just unacceptable by modern standards. I just stepped into the '70's. The area around the hotel is lower end economically, just not an interesting place to stay.
Great location. Very close to downtown and train station. Redone lobby. Rooms are smallish but sufficient. There is a nice garden but you cannot bring your own food even though they don't serve food in the evening.
This hotel is walking distance from the main train station in Munich. The property is clean and well organized as you would expect from an international chain name. Even though it is a Best Western, there was no air conditioning in the room but a fan was provided. The surrounding streets are not really pleasant but we did not feel unsafe. Breakfast is available for €14 each but we did not purchase same. The bathroom had a ledge which should have been marked with safety tape as we tripped on it every time.
Room was small and stuffy, no air-conditioning which made it hard to sleep. 5 mins from Central Station but we had to pass numerous beggars on our way to the hotel. No nice restaurants nearby and food choice limited at hotel (although we had a pizza which was very nice). On leaving, we were accused by a staff member of having one of the hotels adapters and they were requesting €30. We had our own chargers so did not require one from the hotel. Apparently some guest requested a charger and it was allocated to our room number. This played out in front of other guests in the hallway and was defamatory in the extreme.
Pros- - Close to the train station - Excellent Breakfast - Clean and tidy room Cons- - The neighborhood - Frequent yelling and noise in the streets all night with window open - Many men (some not giving off a friendly vibe) hanging about the street corners and doorways in the neighborhood create an intimidating environment, especially for women (my wife was not pleased). - I was there in July with 30C temps. There is no AC in the hotel. Would I go to this hotel again? Definitely not in the summer. Probably not any time else. We were not threatened or approached by anyone in the neighborhood, but it did not feel secure and created stress when walking to and from the hotel.
We chose the Atrium Hotel because of its proximity to the Hauptbahnhof since we were arriving and leaving by train. The hotel is an easy walk from the train station even with luggage and easy to find. The hotel itself is quite nice inside and the rooms are very clean and quiet. I was afraid it would be very hot because it doesn't have ac, but you can open the window at night and there is a fan in every room which made it it tolerable. Breakfast was the best breakfast ever. The staff are very friendly and accommodating
As a solo traveler, I was afraid I wouldn't be able to find a hotel to fit my budget in such a large city. Best Western came in just under budget, and their business room was perfect for one person. The bed was super comfortable, the bathroom was modern, the breakfast wasn't terribly expensive considering it had plenty of North American and European options, and I couldn't beat the location to the Hauptbahnhof since train was my favorite form of transport on this trip. Their courtyard was cute, and if I was visiting longer I might have used it. My only criticisms are the absolute lack of air conditioning, and the fact the fridge doesn't keep anything cold enough to last more than a day, if it requires cold temperature to keep. I'd stay here again, but maybe not at the height of summer.
The hotel reception looks nicer than the hotel Room. Higher floor better, as facing the street side can be noisy, if you live in the first floor. Hotel bed is nice. Bathroom is not new. The corridor may scare some people who afraid of dark. The neighbourhood is not really nice.
- Walking distance to Asamkirche
- Free WiFi in rooms and public areas
- Business center
Located in Ludwigsvorstadt within a short walk of Asamkirche, Best Western Atrium Hotel is within a mile (2 km) of other popular sights such as Marienplatz. This 161-room, 3.5-star hotel welcomes guests with in-room amenities like refrigerators, minibars, and coffee makers. Located in central Munich, the hotel is also near English Garden and Church of Our Lady.
Buffet breakfast is offered for a fee each morning from 6:30 AM to 11 AM. At the end of the day, unwind with a drink at the bar/lounge.
Best Western Atrium Hotel's 161 rooms provide refrigerators, minibars, and coffee makers. Guests can enjoy free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Phones and desks are other standard amenities.
Guests of Best Western Atrium Hotel enjoy a sauna, free WiFi in public areas, and a business center. Self parking is available for EUR 18.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, free newspapers, and a terrace.
Reviews from Trip Advisor
60% of guests recommend this hotelTotal of 629 reviews