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Quality Inn & Suites University Area

2.5 star property
Hotel with 15 indoor swimming pools, 4-minute walk to Ball State University

Choose dates to view prices

Photo gallery for Quality Inn & Suites University Area

Reception
Front of property
In-room safe, desk, laptop workspace, iron/ironing board
Property amenity
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
3400 North Everbrook Lane, Muncie, IN, 47304
  • Place, Ball State University
    ‪1 min walk‬
  • Place, Scheumann Stadium
    ‪11 min walk‬
  • Place, Worthen Arena
    ‪7 min drive‬
  • Airport, Muncie, IN (MIE-Delaware County)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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Holiday Inn Express and Suites Muncie Northwest by IHG

Muncie
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 77 reviews
$110 nightly
The price is $123
Jan 4 - Jan 5, 2026
Total with taxes and fees
Holiday Inn Express and Suites Muncie Northwest by IHG

About the neighborhood

Muncie

Ball State University is a short stroll from Quality Inn & Suites University Area, and other popular attractions like Muncie Civic Theatre are within a 10-minute drive. This 87-room hotel welcomes guests with 15 indoor pools and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Ball State University - 1 min walk - 0.1 miles
  • Scheumann Stadium - 11 min walk - 0.6 miles
  • Cardinal Creek Tennis Center - 5 min drive - 1.1 miles
  • Worthen Arena - 7 min drive - 1.8 miles
  • Horizon Convention Center - 12 min drive - 3.1 miles

Getting around

  • Indianapolis Intl. Airport (IND) - 79 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪Sunshine Cafe - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Steak 'n Shake - ‬2 min drive

About this property

Quality Inn & Suites University Area

Hotel with 15 indoor swimming pools, 4-minute walk to Ball State University
Guests of Quality Inn & Suites University Area enjoy 15 indoor pools, a children's pool, and a gym. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect free WiFi and 43-inch TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free long-distance calls are also available.
15 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

Guests under 15 years old are not allowed in the fitness facility or hot tub.

Similar properties

Reception
Days Inn by Wyndham Muncie -Ball State University
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
6.8 out of 10, 891 reviews
$62 nightly
The price is $69
Dec 29 - Dec 30
Total with taxes and fees
Days Inn by Wyndham Muncie -Ball State University

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Limited onsite self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • 15 indoor pools
  • Children's pool
  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • 15 indoor pools
  • Children's pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 800 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Ice maker
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • No alcohol is served at Quality Inn & Suites University Area.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cardinal Inn Muncie
Quality Inn Muncie
Quality Muncie
Quality Inn Suites Muncie I 69
Quality Inn & Suites University Area Hotel
Quality Inn & Suites University Area Muncie
Quality Inn & Suites University Area Hotel Muncie

Frequently asked questions

Is free cancellation available at Quality Inn & Suites University Area?

Quality Inn & Suites University Area offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn & Suites University Area?

As of Dec 28, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites University Area on Jan 7, 2026 start from $72.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Quality Inn & Suites University Area?

This hotel is located in Muncie, close to Worthen Arena, Emens Auditorium, and Scheumann Stadium. You'll also find Minnetrista and Muncie Civic Theatre within a short drive.

Is parking available on site at Quality Inn & Suites University Area?

Yes, self parking and long-term parking are offered for free at the hotel.

Does Quality Inn & Suites University Area feature a casino?

No, Quality Inn & Suites University Area doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites University Area?

Yes, this hotel has 15 indoor pools along with a hot tub. Guests have pool access between 9:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Quality Inn & Suites University Area?

Couples staying at this hotel will appreciate amenities like 15 indoor pools plus some guestrooms include jetted bathtubs and kitchens.

Does Quality Inn & Suites University Area have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Quality Inn & Suites University Area have a restaurant that serves breakfast?

No, Quality Inn & Suites University Area doesn't have a restaurant that serves breakfast.

Will Quality Inn & Suites University Area allow pets to stay free of charge?

No, pets aren't allowed at Quality Inn & Suites University Area though service animals are welcome.

Does Quality Inn & Suites University Area have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Quality Inn & Suites University Area?

The closest major airport to Quality Inn & Suites University Area is Muncie, IN (MIE-Delaware County), which is 3.8 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Quality Inn & Suites University Area?

No, there aren't any guestrooms with balconies at Quality Inn & Suites University Area.

Quality Inn & Suites University Area Reviews

Reviews

5.6
Rating 10 - Excellent. 71 out of 412 reviews
Rating 8 - Good. 65 out of 412 reviews
Rating 6 - Okay. 69 out of 412 reviews
Rating 4 - Poor. 90 out of 412 reviews
Rating 2 - Terrible. 117 out of 412 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Paul

Stayed 1 night in Aug 2025

2/10 Terrible

Saleh

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

ty

We did not stay at that hotel it was a constructio

We did not stay at the hotel, it is in very bad shape, we cant believe that its open for business, it is in serious construction phase. The manager said that we would receive a full refund and we have not received it yet. The account numer is
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the best stay

Not the best hotel to stay at! Advertises that they had breakfast but then didn't serve any. same with the pool says they have one but was closed. Doing work on the roof late at night and had to listen to hammering. Person at the counter was rude. There was one that was very helpful
Stayed 2 nights in Jun 2025

4/10 Poor

Ian

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities
When I stayed, it was under renovation, so the facility was not in excellent condition. Maybe the facility will improve after the renovation. The excellent staff made up for it though. They were very friendly and accommodating. I will give this a shot again though. Hopefully it will be a different experience when the construction is completed.
Stayed 5 nights in May 2025

10/10 Excellent

Kalea

Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

Amber

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
It was great to have the maid come and empty trash etc. it was quiet. Disappointed in having no breakfast as advertised.
Stayed 2 nights in Jun 2025

2/10 Terrible

Ronald

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Absolutely shocked to show up and see that the property was NOTHING like photographed on the website. Also, "construction" supposedly being done in the breakfast area AND pool area, so no breakfast, no added amedities were offered. Woke up to banging in the room next door AND the room above at 7am! Electric tape holding things together, clothesline clips were holding the curtain on the rod. A 3 inch gap under every room door. No other lock on the door other than the one on the door handle. I was there with my daughter for orientation at BSU, i didnt feel safe at all. Not a bad area at all, so i guess i expected to atleast see what i saw on the website. If i could have canceled i would have. I would never recommend or even come back!
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Disliked: Room comfort
Stayed 1 night in May 2025

2/10 Terrible

Christina

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Maddie

Stayed 1 night in May 2025

6/10 Okay

MICHAEL

Liked: Staff & service
Room had holes in the walls and bathroom. No breakfast. Price was high
Stayed 1 night in May 2025

2/10 Terrible

Andrea

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The new owners have had this property for two months as of April 25, 2025 & they’re remodeling it. That’s nice but their rooms are not yet. Upon checking in, they informed me the pool & breakfast area are still under renovation so those aren’t available (they did say we could go to the Baymount next door for breakfast). So understandable. The first room was hot, stuffy, and smelled musty. Cobwebs were along the ceiling above the beds, paint scraped off the walls, and the air conditioner didn’t work. The second room had a large spot of water damage on the ceiling & mold growing in it. The water damage on the ceiling of the 3rd room was worse than the second. The gentleman at the front desk was very nice & gave me a full refund & we stayed somewhere else that night. It has potential, but right now is not a good place to stay.
Stayed 1 night in Apr 2025

2/10 Terrible

Rob

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in poor shape with holes punched in the walls and broken furniture The staff was rude and the entire hotel was filthy. I would not let my dog stay here. Gross!!
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family

Not worth the stay even at half the cost.

Kitchen and pool were closed for remodeling, so no breakfast, and hotel refused discount. Room was what I would expect from a 3 star hotel. Clean, but run down. Very thin sheets and towels. Non-smoking room smelled of cigarette smoke and cleaning agent. Several customers parked in parking lot and playing loud music - hotel did nothing.
Stayed 1 night in Apr 2025

2/10 Terrible

Kristine

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
This place is terrible. The worst hotel we have ever stayed at.
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Stayed 1 night in Mar 2025

6/10 Okay

Andrea

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay here

Front desk person very nice. That the bice part. Hotel is dirty, holes in drapes and walls. Mattress was nasty and the vents on heater and bathroom so dirty I hated to turn on.
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

JULIO

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No breakfast even when it included on price. Indoor pool closed. Staff not so friendly.
Stayed 1 night in Feb 2025

4/10 Poor

Santana

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
A lot of dead roaches on the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Cassandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed before my shift at the local hospital, and was able to check in early in order to make it to my shift on time. The front desk person was very helpful and did not charge me an extra fee! Will be rebooking again before my next shift !
Stayed 1 night in Jan 2025

4/10 Poor

Melanie

Disliked: Cleanliness, property conditions & facilities
They didn’t have the correct room ready. We tried multiple other rooms, but none had what we needed. Staff member was helpful but not trained well. No breakfast available. Pool unavailable. Rooms and lobby all had strong smells
Stayed 1 night in Jan 2025

10/10 Excellent

Jacques

Stayed 2 nights in Dec 2024

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