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Holiday Inn Express Hotel & Suites Muncie

2.5 out of 5.0

Recent guest reviews

Stayed two Friday nights. First night toilet wobbled. Second night floor tiles wobbled. However it is being renovated and staff is great.

The hotel is on the way into Muncie and about 3 miles from Ball State University. There is a Hampton Inn across the street and a Fairfield Suites next door. This hotel is dated and poorly constructed. The hotel has individual wall mounted a/c units which are noisy and hard to adjust to a true comfort level. Management took my stay to repave the parking lot. Had to park across the street one night due to lack of space. Nice all weather indoor pool, friendly staff. Free breakfast was nasty with cardboard omelets. The off season price seemed high, but then I booked 10 days out.

Room was quiet, breakfast was above average, wi-fi a bit weak (1-2 bars) but free.

Clean and comfortable. Quiet A/C. Courteous and helpful staff. Pool and exercise equipment well maintained.

We stayed here for five nights while we took care of family business in Muncie. Our stay was excellent overall, there were only a few small irritations that prevent me from giving a 5 star rating. The minor irritations were: (1) As another reviewer noted, the construction quality of the building is on the low side. The shower liner in our room hadn't been set quite right, it was a little crooked. Also, in the stairwell, a couple of the stairs had uneven riser spacing which is a little disconcerting. (2) The treadmill in the fitness room was pretty low quality. (3) My father's "non-smoking" room clearly had had smokers in it, there was a definite smoke smell. Don't let these small issues deter you though. The hotel was quiet, beds were comfortable and the staff was really friendly and attentive, especially the breakfast monitor. The location was very convenient and the room rate was more than reasonable.

My boyfriend and I came into Muncie to spend the night for New Years Eve and stayed here. The ONLY complaint was that we were sent to the wrong room at first (key didn't work, someone else was in the room). It was quickly fixed and our experience overall was great. The staff was quick to help us with anything we needed and the breakfast was really good!

Nice clean hotel.

Everyone was friendly and courteous. Rooms clean and well kept. Amenities, including refrigerator, microwave, fitness center were were a welcome addition. Free hot breakfast had more variety than most, including scrambled eggs and sausage, as well as several kinds of fruits, including pears, which you don't often see.

My two teens and I stayed here for two days for the Colts training camp in nearby Anderson, IN. Hotel was very nice, quiet, and clean. Many places to eat nearby or not that far down the main drag. Indoor pool was very clean. Rooms were clean and roomy. Breakfast bar was simple but nice and varied. Would've liked a small refrigerator in room. All in all, a very nice place to stay. Would definitely stay there again.

The room I was in had a burn mark on the carpeting where a hot iron had obviously been set down. The mini refrigerator made so much noise that I had to unplug it so that I could sleep! I found at least two bugs in the room and stray hairs on a towel I had not yet touched. Breakfast in the morning was decent. I pretty much stuck to the cereal, cinnamon rolls, and yogurt. I was in Muncie because I was attending a conference at Ball State. If I go back again next year, I'm trying another hotel.

Haven't seen a CRT type TV at a HIE for awhile but a small CRT TV is about the only thing even remotely negative. Nice staff and clean room. Biscuits and gravy with eggs for breakfast was excellent. Excellent facility for a no-frills place to stay.

- Temperature in room was either Ice Cold or Steamy, no in between. - Son got cut in pool. No band aids or antiseptic wash available. - Toilet was broken. (Discovered this in the middle of the night). - You could feel the floor rock when standing by the desk.

everything is wonderful, staff was helpful and accomadating

Holiday Inn Express in Muncie was one of the best hotels I have stayed in. The location was very accessible to restaurants and stores. The breakfast was wonderful. I like the idea of having something hot in the morning. Not your average doughnut/coffee breakfast. I had plenty of coffee in my room plus a refrigerator and microwave. The whirlpool tub was an added bonus. Took all the tension away. I would recommend this hotel to anyone staying in Muncie. And Kudos goes to the staff for helping me fix my costume for Halloween.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Corner

King 1 | Sleeps 3

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Standard Room, Non Smoking

King 1 | Queen 1 | Sleeps 2

Guest reviews for Holiday Inn Express Hotel & Suites Muncie

Business (2) Couples (3) Family (8) Other (1)
3

music for all summer symposium / dci

Families

Stayed two Friday nights. First night toilet wobbled. Second night floor tiles wobbled. However it is being renovated and staff is great.

By , from South Carolina on Jul 4, 2017

Review comment responded on Jul 10, 2017

I apologize, I hope the next time you stay your stay will be perfect!

2

mediocre in muncie

BusinessTravelers

The hotel is on the way into Muncie and about 3 miles from Ball State University. There is a Hampton Inn across the street and a Fairfield Suites next door. This hotel is dated and poorly constructed. The hotel has individual wall mounted a/c units which are noisy and hard to adjust to a true comfort level. Management took my stay to repave the parking lot. Had to park across the street one night due to lack of space. Nice all weather indoor pool, friendly staff. Free breakfast was nasty with cardboard omelets. The off season price seemed high, but then I booked 10 days out.

By on Aug 4, 2014

4

good value and comfortable room

Families

Room was quiet, breakfast was above average, wi-fi a bit weak (1-2 bars) but free.

By on Aug 3, 2014

5

excellent value

Families

Clean and comfortable. Quiet A/C. Courteous and helpful staff. Pool and exercise equipment well maintained.

By on Sep 10, 2013

4

really good hotel

Families

We stayed here for five nights while we took care of family business in Muncie. Our stay was excellent overall, there were only a few small irritations that prevent me from giving a 5 star rating. The minor irritations were: (1) As another reviewer noted, the construction quality of the building is on the low side. The shower liner in our room hadn't been set quite right, it was a little crooked. Also, in the stairwell, a couple of the stairs had uneven riser spacing which is a little disconcerting. (2) The treadmill in the fitness room was pretty low quality. (3) My father's "non-smoking" room clearly had had smokers in it, there was a definite smoke smell. Don't let these small issues deter you though. The hotel was quiet, beds were comfortable and the staff was really friendly and attentive, especially the breakfast monitor. The location was very convenient and the room rate was more than reasonable.

By on Apr 14, 2013

4

convenient and clean

Couples

My boyfriend and I came into Muncie to spend the night for New Years Eve and stayed here. The ONLY complaint was that we were sent to the wrong room at first (key didn't work, someone else was in the room). It was quickly fixed and our experience overall was great. The staff was quick to help us with anything we needed and the breakfast was really good!

By on Jan 2, 2013

3

good family location

Families

Nice clean hotel.

By on Apr 3, 2011

5

unbeatable location for the price

BusinessTravelers

Everyone was friendly and courteous. Rooms clean and well kept. Amenities, including refrigerator, microwave, fitness center were were a welcome addition. Free hot breakfast had more variety than most, including scrambled eggs and sausage, as well as several kinds of fruits, including pears, which you don't often see.

By on Jan 10, 2011

4

colts training camp trip!

Families

My two teens and I stayed here for two days for the Colts training camp in nearby Anderson, IN. Hotel was very nice, quiet, and clean. Many places to eat nearby or not that far down the main drag. Indoor pool was very clean. Rooms were clean and roomy. Breakfast bar was simple but nice and varied. Would've liked a small refrigerator in room. All in all, a very nice place to stay. Would definitely stay there again.

By on Aug 15, 2010

2

will try another hotel next time

Singles

The room I was in had a burn mark on the carpeting where a hot iron had obviously been set down. The mini refrigerator made so much noise that I had to unplug it so that I could sleep! I found at least two bugs in the room and stray hairs on a towel I had not yet touched. Breakfast in the morning was decent. I pretty much stuck to the cereal, cinnamon rolls, and yogurt. I was in Muncie because I was attending a conference at Ball State. If I go back again next year, I'm trying another hotel.

By on Aug 1, 2010