All three staff members at the front desk throughout my stay were personable and helpful.
Convenient for attending anything at Ball State. Rooms look updated and are clean. Small toilet/shower room. Sink in room. Friendly staff all around. Small breakfast area, just a few tables. Normal 3 star free breakfast. Nothing special.
No compliants,would stay again
Nice clean room. Close to university.
It is clean. The staff is friendly. It’s a Best Western. Better than expected but the price was ridiculous for a Best Western.
The facility was very old and worn; however, the worse part was I did not feel safe. The exterior doors were left unlocked and people were walking around the hallways all night. Very noisy.
Everything went smoothly, we were even allowed to check in early free of charge
Very nice place to stay, clean and cozy, free breakfast and free bottled water.
Great stay. Very clean facility. Nice area near Ball State Univ. Close to everything. Will be back the next time I visit Hoosier Park.
I stay in some pretty basic hotels across Indiana and Illinois, usually in non metro areas. This place was a step above in decor, cleanliness, amenities, and staff. Pleasantly surprised.
Hotel is easy to find and very close to the Ball State campus. Rooms have obviously been renovated recently and the room looked very nice and was clean and well stocked with towels (which is ALWAYS a problem!!). Check in was quick and easy and the guy who checked us in was very nice/personable, patiently offering directions to a specific parking garage to the gentleman in line in front of me, repeating himself without any sign of frustration. Very nice guy! Only issue with the room was the door handle, which was broken, and the deadbolt which was very hard to operate. We were supposed to have a full hot breakfast, according to the website, but when we went down to eat at 6:30AM, it was a mess. The attendant was filling the pancake batter and not paying any attention to people in the area. There were no eggs and only 3-4 sausages in the warmer. The counter where others had prepared their food wasn't wiped down and there were several people sitting there ahead of us trying to get food that didn't exist. In fact, the attendant proudly walked away from the breakfast area after filling the pancake batter and didn't even look in the warmers to see if there was anything in them. Another guest had to ask for him to get food. We opted to come back later and the guy from the night before was there when we came back. This time, warmers were filled and the general area was not as busy, but now we had no time to eat....which was fine, because it wasn't all that good anyway!
Hotel was okay. There was construction and cleaning each day and they would leave dirty towels, sheets and trash in the hall, which was gross!
We stay at this hotel every time we come to town because the staff is nice and the rooms are clean!
Pool and rooms very clean and the beds were comfortable
Check in took forever. Bed was hard. I asked for a pad - second night clerk got me a couple of blankets that helped. Towels thin. Toilet stopped up before we gave it reason to. Not what we expected from Best Western.
Hotel was room was dirty, the sink had black stuff it in. Mold on botrom of showers currain. Mirror had dead bug or something smeared all over it. Dresser and night stand had sticky stuff all over it. The pool closed before it was time to close. Wouldn't stay again.
Room was good. Services were questionable. Only one person on duty at all times. No cleaning staff during day. Individual was friendly but overall not enough people available.
it was late I ringed bell several time then the manager showed up I was exhausted fell sleep immediately. next morning the sunflower seed skin were all over. before check up I couldn't find him again. I left room card. That it!
Our room was clean and comfortable. It seemed a bit nicer than when we stayed in August. The hotel just needs a little updating. Things seem not real well kept - the halls and the lobby seem grimy and an outer door did not fully latch . Easy access to BSU - we were in town for the weekend to visit our daughter and watch her dance on campus. We also did some shopping and eating at local restaurants. Continental breakfast was average and had a small eating area. We would stay here again if other motels were full.
Best Western Muncie places you next to Ball State University and within a 15-minute walk of Scheumann Stadium. Each of the 57 rooms at this hotel includes a refrigerator, a microwave, and a coffee maker.
Start your day off right with a free full breakfast.
Guests can expect to find TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Guests of Best Western Muncie enjoy free WiFi in public areas, a business center, and a computer station. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. This hotel also has free newspapers.
All three staff members at the front desk throughout my stay were personable and helpful.
Convenient for attending anything at Ball State. Rooms look updated and are clean. Small toilet/shower room. Sink in room. Friendly staff all around. Small breakfast area, just a few tables. Normal 3 star free breakfast. Nothing special.
No compliants,would stay again
Nice clean room. Close to university.
Thank you for choosing us! We hope to see you again to provide you another fantastic stay.
It is clean. The staff is friendly. It’s a Best Western. Better than expected but the price was ridiculous for a Best Western.
Hello! Thank you for choosing the Best Western in Muncie. We are glad you enjoyed your stay during your visit. We apologize if the rate didn't reflect our location, property, or service. Our price is adjusted to match our market and availability. Thank you again for choosing us, we appreciate your business and hope to see you again!
The facility was very old and worn; however, the worse part was I did not feel safe. The exterior doors were left unlocked and people were walking around the hallways all night. Very noisy.
Hello and thank you for your feedback. We are very sorry to hear about your experience. We greatly appreciate you taking the time to tell us about your stay. We hope to implement improvements to give our guests a superior experience. Thank you again!
Everything went smoothly, we were even allowed to check in early free of charge
We're glad you enjoyed the stay! Thanks for choosing us and we're glad we were able to be flexible with your schedule. We hope to see you again!
Very nice place to stay, clean and cozy, free breakfast and free bottled water.
Thanks for staying with us. We're glad you enjoyed your stay.
Great stay. Very clean facility. Nice area near Ball State Univ. Close to everything. Will be back the next time I visit Hoosier Park.
Thank you for selecting our property during your visit! We enjoy our proximity to Ball State University. We appreciate your feedback and hope to see you again soon.