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There was no hot water in the shower and no foot towel in the bathroom. Overall, the hotel was good but the breakfast service can be improved as well.
Located in Marol within 2 miles (3 km) of MIDC Industrial Estate, Waterstones Hotel is within a few miles (5 km) of Phoenix Market City Mall. This 4.5-star hotel has 99 guestrooms and offers conveniences like 3 restaurants, an outdoor pool, and a free airport shuttle. It's connected to the convention center in central Mumbai and also close to Powai Lake and U.S. Consulate General.
There are ample dining options with 3 onsite restaurants, including White Barn, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.
Guests can expect 42-inch LED TVs with cable channels and DVD players. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Sitting areas, coffee makers, and safes are also available. Housekeeping is available on request.
Waterstones Hotel features an outdoor pool, a children's pool, and a gym. For transportation, you can make use of a free airport shuttle (available 24 hours), as well as a free area shuttle. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this ski hotel include a sauna, free WiFi in public areas, and a spa tub.
Size 1100 ft2 (102 m2)
Layout Separate bedroom, kitchen, dining area, sitting area, and private bathroom
Beds 1 King Bed
Extra beds Rollaway/extra beds and free cribs/infant beds available on request
Executive level Lounge access and buffet breakfast
View City view
Size 400 ft2 (37 m2)
Layout Separate bedroom, sitting area, and private bathroom
Beds 1 Twin Bed
Extra beds Rollaway/extra beds and free cribs/infant beds available on request
Club level Buffet breakfast
View City view
Size 400 ft2 (37 m2)
Layout Sitting area and private bathroom
Beds 1 Double Bed or 2 Twin Beds
Extra beds Rollaway/extra beds and free cribs/infant beds available on request
Executive level Lounge access and buffet breakfast
View City view
Size 400 ft2 (37 m2)
Layout Sitting area and private bathroom
Beds 1 Double Bed
Extra beds Free cribs/infant beds available on request
Club level Buffet breakfast
View City view
There was no hot water in the shower and no foot towel in the bathroom. Overall, the hotel was good but the breakfast service can be improved as well.
By a verified traveler on Jan 8, 2019
By AASHIK on Dec 13, 2021
White Barn - Poolside restaurant and bar. Open 24 hours.
All Stir Fry - Garden-view restaurant specializing in Chinese cuisine. Open daily for lunch and dinner.
On The Rocks - Restaurant and bar specializing in international cuisine. Open daily.
Van Gogh Bar - Poolside bar open daily.
The hotel has an outdoor pool, a children's pool, and a spa tub. An indoor tennis court, a sauna, and a fitness center are other recreation options.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The preferred airport is Chhatrapati Shivaji International Airport (BOM): 6-min drive, 1 mi/1.6 km.
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours).
This hotel provides transfers from the airport. To make arrangements, contact the property with arrival details prior to travel, using the phone number on your booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests booked in Boutique rooms are charged a facility fee to access the following Club amenities: Tennis and squash courts, games room, billiard and cards room, library, music and movies lounges. Guests booked in other room categories receive full club access at no charge.
Per property policy, group bookings are not permitted to order outside food.
Portable speakers and playing loud music are not permitted.
Outside alcohol is not permitted.
These fees and deposits will be charged at check-in, check-out, or the time of service.
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.