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The Hermitage Hotel Mount Cook

Property class: 4.5

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Photo gallery for The Hermitage Hotel Mount Cook

A restaurant with a mountain view, featuring wooden tables and chairs, and large windows.
A modern hotel with multiple buildings, large windows, and snow-covered surroundings.
A restaurant with a mountain view, featuring purple chairs and round tables.
A modern interior with large windows offering mountain views, comfortable seating, and a patterned floor.
A modern interior with a sofa and chairs facing large windows with a mountain view.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
89 Terrace Road, Mount Cook National Park, Mount Cook, 7999
  • Place, Mount Cook National Park
    ‪1 min walk‬
  • Place, Sir Edmund Hillary Alpine Centre
    ‪2 min walk‬
  • Place, Aoraki / Mount Cook Visitor Center
    ‪3 min walk‬

Room options

View all photos for Standard Double or Twin Room

A hotel room with two beds, a chair, a table, and a large window with curtains.

Standard Double or Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, 1 Queen Bed, Mountain View

A hotel room with a large bed, a desk, and a view of mountains through the window.

Standard Double Room, 1 Queen Bed, Mountain View

7.8 out of 10
Good
(11 reviews)
  • Mountain view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room, Mountain View

A balcony with a wooden bench, offering a view of snow-capped mountains and a residential area below.

Superior Twin Room, Mountain View

8.8 out of 10
Excellent
(17 reviews)
  • Mountain view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Twin Room, Mountain View

A hotel room with two beds, a desk, a chair, and a view of mountains.

Premium Twin Room, Mountain View

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premier Twin Room, Mountain View

A hotel room with two beds, a desk, a chair, and a view of mountains.

Premier Twin Room, Mountain View

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Mountain View

A hotel room with a large bed, a bedside lamp, a chair, and a view of snow-capped mountains through a large window.

Premium Room, 1 King Bed, Mountain View

7.4 out of 10
Good
(3 reviews)
  • Mountain view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed, Mountain View

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, two armchairs, a small table, and a large window offering a mountain view.

Premier Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double or Twin Room, Mountain View

A hotel room with a large bed, a desk, and a view of mountains through the window.

Standard Double or Twin Room, Mountain View

  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Mount Cook

The Hermitage Hotel Mount Cook is adjacent to popular attractions such as Sir Edmund Hillary Alpine Centre and Mount Cook National Park. This 164-room, 4.5-star hotel has 2 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Mount Cook National Park - 1 min walk - 0.0 miles
  • Sir Edmund Hillary Alpine Centre - 2 min walk - 0.1 miles
  • Aoraki / Mount Cook Visitor Center - 3 min walk - 0.2 miles
  • Hooker Valley Track - 6 min drive - 2.3 miles
  • Kea Point Walk - 13 min drive - 2.5 miles

Restaurants

  • ‪The Old Mountaineers' Cafe & Bar - ‬4 min walk
  • ‪Sir Edmund Hillary Café & Bar - ‬1 min walk
  • ‪Alpine Restaurant - ‬1 min walk
  • ‪Snowline Bar - ‬1 min walk

About this property

The Hermitage Hotel Mount Cook

Guests of The Hermitage Hotel Mount Cook enjoy access to free WiFi in public areas, coffee in a common area, and a meeting room. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this luxury hotel include a terrace, laundry facilities, and a fireplace in the lobby.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Coffee makers, phones, and ironing boards are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Mt Cook Lodge & Motels
Mount Cook
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 121 reviews
$180 nightly
The price is $207
Sep 14 - Sep 15
Total with taxes and fees
Mt Cook Lodge & Motels

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: NZD 45 for adults and NZD 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alpine Restaurant
  • Panorama Room
  • Sir Edmund Hillary Cafe
  • Snowline Bar

Things to do

  • Bicycle rentals
  • Hiking/biking trails

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Low-height counter and sink
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 45 for adults and NZD 25 for children
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hermitage Hotel Mount Cook
Hermitage Mount Cook
The Hermitage Mount Cook
The Hermitage Hotel Mount Cook Hotel
The Hermitage Hotel Mount Cook Mount Cook
The Hermitage Hotel Mount Cook Hotel Mount Cook

Frequently asked questions

What is there to do within easy reach of The Hermitage Hotel Mount Cook?

This hotel is located in Mount Cook, just steps from Mount Cook National Park and Sir Edmund Hillary Alpine Centre, and within a short walk of Te Wahipounamu. You'll also find Governors Bush Walk Trailhead and Kea Point Walk less than a mile away.

Is parking available on site at The Hermitage Hotel Mount Cook?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Are there luxury amenities available at The Hermitage Hotel Mount Cook?

Yes, some luxury features of this hotel include 2 restaurants, concierge services, and a bar/lounge.

Does The Hermitage Hotel Mount Cook feature a casino at the property?

No, The Hermitage Hotel Mount Cook doesn't have a casino.

Is there an indoor pool at The Hermitage Hotel Mount Cook?

No, there is no indoor pool at this hotel.

Is The Hermitage Hotel Mount Cook a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like 2 restaurants plus some guestrooms include a mountain view and an espresso maker.

Does The Hermitage Hotel Mount Cook have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Hermitage Hotel Mount Cook feature a restaurant that includes a breakfast menu?

Yes, The Hermitage Hotel Mount Cook has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Hermitage Hotel Mount Cook allow pets to stay free of charge?

No, pets aren't allowed at The Hermitage Hotel Mount Cook though service animals are welcome.

Does The Hermitage Hotel Mount Cook have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at The Hermitage Hotel Mount Cook?

Yes, some guestrooms at The Hermitage Hotel Mount Cook offer a furnished balcony/patio and may feature mountain views.

The Hermitage Hotel Mount Cook Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 498 out of 1002 reviews
Rating 8 - Good. 319 out of 1002 reviews
Rating 6 - Okay. 113 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy - buffet dinner was really nice loved the salmon bites and views was amazing
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel but limited dining options
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Abinash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from room was mesmerizing. It was so so beautiful, words cant describe it.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean room, amazing views and a balcony. Staff very helpful and friendly. Superb buffet evening meal.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sangeeta

Liked: Cleanliness, staff & service, amenities
Excellent facilities with Mount Cook view and several trails.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Roslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property gives you an awesome view of Mt Cook. Ate at restaurant for buffet dinner, the cost of the buffet did not align with the food offered… very expensive. The room was lovely
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay, staff, room, cleanliness, view all outstanding. Would not look to stay anywhere else, the information centre a few minutes away was fascinating and the numerous trails mean you can park up and immerse yourself. Only improvements would be a pool, sauna and hot tubs etc. We will return!
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Vaughan

Liked: Cleanliness
Disliked: Amenities
Park was close, mountain view was great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in the area
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

CHEE KEONG

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel only have one restaurant for dinner. If you are staying for 2 night, you will eat at the same restaurant for 2 night. Same food as it is a buffet restaurant and the food does not taste so gd and it is a bit expensive as there are no other choices. Breakfast is at the same restaurant but with little variety. Overall if there is a choice I will not choose this hotel.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodation for its proximity to hikes and the national park. The property is a bit dated, but overall a nice stay.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Corrinne

Liked: Amenities
Great food , great views
View from toom
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Aliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a dream. Beautiful location, stunning views from rooms. Staff were really helpful, easy check in and check out.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

MITSUNORI

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location for travelers and Mountain lovers
Stayed 1 night in May 2025
Verified review

6/10 Okay

Hin Yi

Liked: Cleanliness, staff & service
Refrigerator doesn't work at all which i dont expect this happen with this room price.
Stayed 1 night in May 2026
Verified review

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a modern hotel in the middle of the NZ alps. Friendly and informative staff. Beautiful views from the hotel rooms. If you want to stay at Mt cook. This is your best option.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Bomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking, food, and location
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a cool hotel! Funky retro style, the views of Mt Cook & surrounding scenery are unbelievable!! We were in the older part of the hotel but it was fine. Next time I’d probably go for the Premium Plus rooms in the bigger tower for the unobstructed views
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Very friendly and helpful staff. Great dining options. Stunning scenery. Would definitely stay here again.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay..

Amazing location with superb staff - buffet dinner was fabulous.
Stayed 1 night in May 2024
Verified review

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and mountai views.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Sandra

Liked: Staff & service
Overall very convenient location!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location great view, buffet breakfast and dinner great value
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view!
Stayed 2 nights in Aug 2025