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The Hermitage Hotel Mount Cook

4.5 star property

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Photo gallery for The Hermitage Hotel Mount Cook

Cafe
Bar (on property)
Bar (on property)
2 restaurants, breakfast served
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
89 Terrace Road, Mount Cook National Park, Mount Cook, 7999
  • Place, Mount Cook National Park
    ‪1 min walk‬
  • Place, Sir Edmund Hillary Alpine Centre
    ‪2 min walk‬
  • Place, Aoraki / Mount Cook Visitor Center
    ‪3 min walk‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 Queen Bed, Mountain View

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Double Room, 1 Queen Bed, Mountain View

7.6 out of 10
Good
(9 reviews)
  • Mountain view
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Mountain View

View from room

Superior Twin Room, Mountain View

8.8 out of 10
Excellent
(17 reviews)
  • Mountain view
  • 285 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Twin Room, Mountain View

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Premium Twin Room, Mountain View

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Twin Room, Mountain View

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Signature Twin Room, Mountain View

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Mountain View

Premium Room, 1 King Bed, Mountain View | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Premium Room, 1 King Bed, Mountain View

  • Mountain view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Mountain View

Signature Room, 1 King Bed, Mountain View | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Signature Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room, Mountain View

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Double or Twin Room, Mountain View

  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Mount Cook

The Hermitage Hotel Mount Cook is adjacent to popular attractions such as Sir Edmund Hillary Alpine Centre and Mount Cook National Park. This 164-room, 4.5-star hotel has 2 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Mount Cook National Park - 1 min walk - 0.0 miles
  • Sir Edmund Hillary Alpine Centre - 2 min walk - 0.1 miles
  • Aoraki / Mount Cook Visitor Center - 3 min walk - 0.2 miles
  • Red Tarns - 18 min walk - 1.0 mile
  • Kea Point Walk - 11 min drive - 2.5 miles

Restaurants

  • ‪Chamois Bar & Grill - ‬10 min walk
  • ‪Alpine Restaurant - ‬1 min walk
  • ‪Sir Edmund Hillary Café & Bar - ‬1 min walk
  • ‪Panorama Restaurant - ‬1 min walk
  • ‪The Old Mountaineers' Cafe & Bar - ‬4 min walk

About this property

The Hermitage Hotel Mount Cook

Guests of The Hermitage Hotel Mount Cook enjoy access to free WiFi in public areas, coffee in a common area, and a meeting room. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a terrace, laundry facilities, and a banquet hall.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Coffee makers, phones, and ironing boards are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: NZD 42 for adults and NZD 22 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alpine Restaurant
  • Panorama Room
  • Sir Edmund Hillary Cafe
  • Snowline Bar

Things to do

  • Bicycle rentals
  • Hiking/biking trails

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Low-height counter and sink
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 42 for adults and NZD 22 for children
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hermitage Hotel Mount Cook
Hermitage Mount Cook
The Hermitage Mount Cook
The Hermitage Hotel Mount Cook Hotel
The Hermitage Hotel Mount Cook Mount Cook
The Hermitage Hotel Mount Cook Hotel Mount Cook

Frequently asked questions

What is there to do within easy reach of The Hermitage Hotel Mount Cook?

This hotel is located in Mount Cook, just steps from Mount Cook National Park and Sir Edmund Hillary Alpine Centre, and within a short walk of Te Wahipounamu. You'll also find Kea Point Walk and Red Tarns less than a mile away.

How much does it cost to stay at The Hermitage Hotel Mount Cook?

As of Mar 5, 2026, prices found for a 1-night stay for 2 adults at The Hermitage Hotel Mount Cook on Apr 2, 2026 start from $221, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at The Hermitage Hotel Mount Cook?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Hermitage Hotel Mount Cook feature a casino at the property?

No, The Hermitage Hotel Mount Cook doesn't have a casino.

Is there an indoor pool at The Hermitage Hotel Mount Cook?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Hermitage Hotel Mount Cook?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include kitchens and minibars.

Are there hot tubs at The Hermitage Hotel Mount Cook?

No, there isn't a spa tub at this hotel.

Does The Hermitage Hotel Mount Cook feature a restaurant that includes a breakfast menu?

Yes, The Hermitage Hotel Mount Cook has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Hermitage Hotel Mount Cook allow pets to stay free of charge?

No, pets aren't allowed at The Hermitage Hotel Mount Cook though service animals are welcome.

Does The Hermitage Hotel Mount Cook have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at The Hermitage Hotel Mount Cook?

Yes, some guestrooms at The Hermitage Hotel Mount Cook offer a furnished balcony and may feature mountain views.

The Hermitage Hotel Mount Cook Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 1001 reviews
Rating 8 - Good. 324 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Niko

Traveled with family
Liked: Cleanliness
Lack of CCTV in the hallway. TV can do with some upgrade. We had lots of bags but there is no offer to help take the bag into the room. We couldn't find parking so had to park on the street.
Stayed 1 night in Dec 2025

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodation for its proximity to hikes and the national park. The property is a bit dated, but overall a nice stay.
Stayed 1 night in Oct 2025

4/10 Poor

Chris

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Disabled room was terrible for able bodied, no vanity, tiny sink, one bedside table, no hooks in bathroom. Limited ambiance in buffet dinning area. We ordered a bottle of wine at 9.30pm, were told we couldn't take it out of the bar to our room after 9pm. We sat to drink in bar, then the staff started vacuuming and cleaning around us, weird! Building structure is amazing, fit out is old (not in a good way), needs an interior designer to take a good look at it and soften the furnishings etc. General comment is was a solid 3 Star at 4/5 star pricing, no show stoppers but plenty of small things, felt like management might be absent?
Stayed 1 night in Oct 2025

10/10 Excellent

Corrinne

Traveled with partner
Liked: Amenities
Great food , great views
View from toom
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Very friendly and helpful staff. Great dining options. Stunning scenery. Would definitely stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, room comfort
Amazing views and good selection of dining options. The room we had was in the original part of the hotel and located under the staircase which was not ideal as the stairs creek. Otherwise a great spot at the base of Mt Cook.
Stayed 1 night in Sep 2025

10/10 Excellent

Aliya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a dream. Beautiful location, stunning views from rooms. Staff were really helpful, easy check in and check out.
Stayed 2 nights in Sep 2025

10/10 Excellent

Zixia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Anastasia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view!
Stayed 2 nights in Aug 2025

6/10 Okay

Azhar

Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Mark, Moranbah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eddy from Front desk, was extremely professional and friendly. Our housekeeper on first 3 days was professional and friendly (sorry didn’t get her name) This was our third stay at the resort. Next time, want to try the Cook Suite. Like to see a bathtub in plus suites. I would pay more. The shower (water) pressure in room was low. (useless) Not water saving if it takes you 10-15 mins for a shower - if you want us to take 2-5 mins. Thank you for a wonderful stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location with truly spectacular views from our room - we payed extra for a premium room Clean, modern and comfortable Good facilities and service and bar Cafe closes at around check in time which is not very convenient Didn’t use the restaurants
Stayed 1 night in Aug 2025

10/10 Excellent

Josh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in the area
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Aug 2025

10/10 Excellent

petru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Staff very friendly special the manager magnificent place
Stayed 1 night in Aug 2025

4/10 Poor

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
The service to not meet the room charges the restaurant needs to come up to the bee
Stayed 2 nights in Aug 2025

2/10 Terrible

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dislike norhing 100% with views all around.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sze Ka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

clean room with great view
Stayed 2 nights in Jul 2025

8/10 Good

maryke

Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Stayed 1 night in Jun 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent.

Service was excellent. Room was excellent. People were very nice. Went above and beyond expectation. Highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jayasimha

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

grant

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Vibhu

Liked: Cleanliness, amenities, property conditions & facilities
Good property
Stayed 1 night in Jun 2025

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