I would like to first commend Dmitriy. He was the night manager for my stay and he was super accommodating. He would answer all my questions and knew English pretty well. Which was a definite plus as it seemed no one knew English on the property. He also even printed out some train tickets etc for our trip to St. Pete. He gave great suggestions for nice restaurants nearby etc. Super helpful! On the other hand, I received terrible service during the day from one of the desk clerks. Her name was Loap or something of the sort. She had dark black hair and was the only English speaker on the front desk of OKO tower. She was very rude when I asked for help directing the uber driver. I felt a bit of racism in her body language. If it wasn’t for the kind service from Dmitriy, I probably would have never stayed in this property again given my encounter with Loap.
Located in Presnensky within a short walk of Expocentre, Sky Apartments Rentals Service is within 2 miles (3 km) of other popular sights such as Russian White House. This 5-star hotel has 100 guestrooms and offers an indoor pool, free in-room WiFi, and a fitness center. It's connected to a rail/subway station in central Moscow and also close to Park Pobedy.
Cooked-to-order breakfast is offered for a fee each morning from 8:00 AM to 1:00 PM. Savor a meal from the comfort of your room with room service.
All 100 soundproofed accommodations feature sitting areas. Guests can expect free WiFi and LCD TVs with cable channels and DVD players. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include all-in-one washer/dryers, refrigerators, and dishwashers.
Guests staying at Sky Apartments Rentals Service enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free offsite parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a business center, and a free grocery shopping service.
I would like to first commend Dmitriy. He was the night manager for my stay and he was super accommodating. He would answer all my questions and knew English pretty well. Which was a definite plus as it seemed no one knew English on the property. He also even printed out some train tickets etc for our trip to St. Pete. He gave great suggestions for nice restaurants nearby etc. Super helpful! On the other hand, I received terrible service during the day from one of the desk clerks. Her name was Loap or something of the sort. She had dark black hair and was the only English speaker on the front desk of OKO tower. She was very rude when I asked for help directing the uber driver. I felt a bit of racism in her body language. If it wasn’t for the kind service from Dmitriy, I probably would have never stayed in this property again given my encounter with Loap.
Thank you for your feedback. We are very sorry you had to deal with that. Please note that front desks in the lobbies do not belong to Sky Apartments, they are representing managing companies of the towers. The girl at the frontdesk is not working for us. Our front office is located in Federation West tower on the 49th floor. Our staff is always doing their best to be as friendly and helpful towards our guests as possible and we are happy that Dmitry managed to balance this situation.