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Hotel Metropol Moscow

5.0 out of 5.0

Recent guest reviews

Everything you're looking for: room, staff, service, location etc. And the hotel restaurant is the best we experienced in two weeks of travel in Moscow and Saint Petersburg. you will not be disappointed.

I booked a twin deluxe room with City view through Orbitz. The room I received did not have the view. The receptionist said they cannot guarantee the view because I booked through Orbitz. Essentially they blamed Orbitz and said I should have booked direct with the hotel. They said they would check to see if a room would become available but did not follow up with me, nor did they offer any upgrade to offset the mistake. If the hotel is going to accept money through Orbitz, they need to be in sync.

Had a good experience.great location, home felling.

My husband and I stayed at the Metropol Hotel during our visit in Moscow in early September. The hotel is at an excellent location surrounded by the Kremlin, Red Square, and Bolshoi Theatre. Amenities at the hotel are excellent while the hotel staff/concierge provide outstanding services. Fantastic hotel in Moscow!

Good place to stay, best of location, room is bit dated, full of history

Fantastic hotel right in the heart of Moscow, next to the Red Square, many restaurants, and 2 different Metro lines. Service is impeccable!

This hotel was beautiful, affordable, and perfectly situated right on red square! It's soviet-esque decor and architecture make you feel as if you've gone back 50 years in time, but in the best way! The Rooms are clean and comfortable, the dinning hall is huge and gorgeous and all for an affordable price. I brought my parents here for their first visit to Russia and they loved it! I highly recommend this hotel.

Wonderful location and a very pleasant hotel, filled with history and beautiful places

Excellent location, close to red square and boljshoi theater.. But it needs serious updating. Especially in the rooms . You have a problem trying to find place to plug in your Mobil devices. Doormen can be more friendly and not to look at you with suspicion.

Excellent location, mysterious interiors, but nothing more.

I stayed just for one night transit in Moscow. The stay was great: the hotel's location is unbeatable, right on the side of the Red Square; the hotel is a grand old dame with large rooms and a beautiful dining hall; the breakfast buffet was unbelievable with blinis and caviar; and the staff - all fluent in English- could not have been more helpful (I am a frequent traveler but it was my first stay in Moscow)

Hotel in excellent location. Very dated bathrooms and fitness center. No were near 5star amentities

well located, no restaurant nor bar open late night.

I want to thank the Metropol staff for helping me get my visa support documents. The location was perfect for visiting Red Square and surrounding sites. The staff was very cordial, helpful and patient. Arrangements for car service back to the airport were made as well as dinner reservations at a great restaurant to enjoy the Russian experience. The hotel is beautiful and food was great. The breakfast buffet was fabulous.

the staff was rude unhelpful unfriendly. even the managers i dealt with were unprofessional and robotic and extremely un-knowledgeable. i also stayed at the ararat hyatt and that was a dream compared to the metropole nightmare

2 Teatralny Proezd Moscow

Hotel highlights

  • Walking distance to Bolshoi Theatre and State Historical Museum
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Hotel Metropol Moscow is adjacent to popular attractions such as Maly Theatre and Bolshoi Theatre. This 5-star hotel welcomes guests with 371 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking. Centrally located in Moscow, the hotel is also a short walk from TsUM — Central Universal Department Store and Revolution Square.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM.


Rooms

The 371 rooms are air-conditioned and have an array of amenities, including minibars, free bottled water, and safes. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Phones and desks are other standard amenities.


Property features

Guests staying at Hotel Metropol Moscow enjoy an indoor pool, a fitness center, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for RUB 7500 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 18 meeting rooms, and a conference center.

Room options

Standard Single Room

Queen 1 | Sleeps 1

Standard Double Room

King 1 | Sleeps 2

Superior Double Room, 1 King Bed

King 1 | Sleeps 2

Junior Suite

Full 2 | King 1 | Sleeps 3

Guest reviews for Hotel Metropol Moscow

Everyone (6) Couples (3) Business (4) Family (1) Other (1)
5

a truly delightful hotel!

Everyone

Everything you're looking for: room, staff, service, location etc. And the hotel restaurant is the best we experienced in two weeks of travel in Moscow and Saint Petersburg. you will not be disappointed.

By on Sep 26, 2017

2

not the room i paid for. book direct, not through

Everyone

I booked a twin deluxe room with City view through Orbitz. The room I received did not have the view. The receptionist said they cannot guarantee the view because I booked through Orbitz. Essentially they blamed Orbitz and said I should have booked direct with the hotel. They said they would check to see if a room would become available but did not follow up with me, nor did they offer any upgrade to offset the mistake. If the hotel is going to accept money through Orbitz, they need to be in sync.

By , from Milw, Wisconsin on Aug 6, 2017

5

a great hotel, nice and spacious.

Everyone

Had a good experience.great location, home felling.

By on Aug 5, 2017

5

wonderful stay in moscow

Everyone

My husband and I stayed at the Metropol Hotel during our visit in Moscow in early September. The hotel is at an excellent location surrounded by the Kremlin, Red Square, and Bolshoi Theatre. Amenities at the hotel are excellent while the hotel staff/concierge provide outstanding services. Fantastic hotel in Moscow!

By , from California on Sep 16, 2016

4

best location

Everyone

Good place to stay, best of location, room is bit dated, full of history

By on Jul 17, 2016

5

fantastic hotel!

Everyone

Fantastic hotel right in the heart of Moscow, next to the Red Square, many restaurants, and 2 different Metro lines. Service is impeccable!

By , from philadelphia, pa on Jul 16, 2016

5

best place to stay for first trip to moscow!

Couples

This hotel was beautiful, affordable, and perfectly situated right on red square! It's soviet-esque decor and architecture make you feel as if you've gone back 50 years in time, but in the best way! The Rooms are clean and comfortable, the dinning hall is huge and gorgeous and all for an affordable price. I brought my parents here for their first visit to Russia and they loved it! I highly recommend this hotel.

By on Feb 9, 2015

5

delightful two-week stay

Couples

Wonderful location and a very pleasant hotel, filled with history and beautiful places

By on Jan 12, 2015

4

great location but needs updating

Couples

Excellent location, close to red square and boljshoi theater.. But it needs serious updating. Especially in the rooms . You have a problem trying to find place to plug in your Mobil devices. Doormen can be more friendly and not to look at you with suspicion.

By on Oct 23, 2014

4

excellent location, but nothing more

BusinessTravelers

Excellent location, mysterious interiors, but nothing more.

By on Jul 27, 2014