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Hotel Baltschug Kempinski Moscow

5.0 out of 5.0

Recent guest reviews

The location of the hotel is superb. Right by the river and a five minute walk to Red Square. The building is old and the interior is beautiful. The staff were of the highest calibre in every dealing we had with them throughout our stay. Friendly, helpful, informative and willing to help when needed. The room was excellent, beautiful decor, exceptionally clean and everything one would need. Only strange thing was two single duvets on a double bed. Bathroom was wonderful. Breakfast was out of this world. Huge range of choices including caviar and champagne. Friendly helpful staff and fresh produce from juices to cheeses. Possibly one of the best breakfast spreads I have experienced. The internet was excellent with no issues and free of charge. Bar area in the lounge was again superb. Despite other people being there it was tranquil and the staff and service top draw. We were after tickets to the ballet and had struggled to obtain any and the Concierge was able to locate us tickets. Again first class service. This hotel was without doubt one of the best that I have stayed at thoroughly recommended and hope to go back and stay again.

This is a very nice and historical hotel. Being a Kempinski, the quality of service, amenities and "intangibles" make it a memorable stay. First this was my first trip to Moscow and you can't help be amazed by the view of St. Basil's Cathedral and the Kremlin once you exit your taxi. I had to pull out my phone and take some pictures. Checking in is quick, the rooms are nice and the bed was very comfortable. Tried to get a room with a view of the Red Square and did cost an additional €50 per night, more than I wanted to spend for a 6 night stay. My reservation did come with breakfast and it was a decent one. Several choices of freshly pressed juices, good selection of teas, an omelette station with eggs Benedict also available and a good assortment of breads. They also had caviar and champagne as part of the service. Was good breakfast for an European hotel though have to say I expected a bigger offering and I must admit my benchmark is the Asian hotels of the same or similar group. If possible try to get a table with a view of the Red Square. As for the"intangibles" which made the stay that much better there is a free shoe shining service, you get a news clippings customised for your country in your language everyday...talk about service. Overall was a good stay, conveniently located to landmarks, restaurants and close enough to a subway station.

Great rooms very spacious. great food and wide selection of dishes. very helpful staff wouldn't hesitate to recommend to someone visiting Moscow... within reach of great historical sites like the red square

Best Location in Moskau!!! Walking distance to all major Places like Kremlin, red Place and museums!!! Amazing staff!!! Top rooms to the river, very big and modern. I just adore this place. Very nice restaurant and Great breakfast!!!

The only reason I am giving this hotel an average is because there are certain basic necessities I expect in my room: an iron and a kettle or coffee maker with the ingredients needed. Excellent location near the Red Square. It has a small gym that opens from 7am. The amenities for the bathroom are provided in the room. However they don't have kettles or iron boxes in the room - in this day and age!!

We landed in Moscow and travelled from the airport in a pre arranged vehicle its 55km. On arrival at the Kempinski Baltchug we were greeted with an upgrade to the room and one that overlooked Saint Basil's Cathedral and Red Square. We had previously stayed at The Kempinski hotel on Mahe and the brand is just superb. The Hotel has a fabulous swimming pool which you can get to by using other lifts around the corner from the main lifts. The breakfast was fantastic, the light lunches in the main foyer really good although we didn't go with the sushi choice. There is also the in house room service which we also used one evening again most enjoyable. The security at the hotel is superb with checks always at the door and on many occasions extra security near to the hotel on the street side. All in all the choice to use this hotel as a base was well founded everyone was so helpful and English speaking as our Russian was limited. On travelling around Moscow it does help if you have a guide if you go to the Kremlin Try to go early Saturday as there is a special ceremony around noon. One thing to try to do is go to The diamond fund which is inside the Kremlin you will need 500 roubles pp then give 500 roubles pp to hire the audio which you will get back. There are two rooms that are absolutely breathtaking. You have to go back in to book this tour on the day at a specific time in small numbers. If you get tickets the receptionist will switch the audio to English and give you a top tip to go into the furthest room first . Great idea The underground is best on a Sunday and again without a guide is quite complicated as there are 7 lines and a circle line. The stations are breathtaking. There is no problem going on to St Petersburg by the fast non stop train.

Located across the bridge from Red Square, this hotel has large, beautifully appointed rooms, and those on the river side have excellent views of Red Square, the Kremlin, and the new river park. The hotel breakfasts are some of the best I have experienced. The staff are lovely, and it was a great pleasure to stay here.

Good hotel in a central location (very close to the red square) but for the price Beeing paid and the brand "kampinski" the standard Rommel are small and compared to my last stay in this hotel (5 years ago) the furniture seemed abit old and tired. Breakfast was good but I would be happy with more vegtebsls options.

We had a great room on the 7th floor looking directly at the Kremlin with Saint Basil's Cathedral out in front. It is a German Hotel, so there is an understated quietness about the place. English is spoken by the principle hotel staff, especially the check-in, concierge and wait staff. There is every attempt to overcome the usual Russian sad affect, making the stay one that puts you at ease. Frankly, we had a couple of small upsets on the first day, which when brought to the attention of the management were taken care of with the level of seriousness that overcame any of the negatives of that first day. We were not blown off and while the incidents had some importance to me and my daughter, I could tell from the two managers that dealt with me that I had a positive impact and that my concerns will affect positive change. Between a serious letter of sorrow, a plate of sweets and a bottle of expensive champagne, we were recognized graciously by the staff when coming and going and shown great respect. As in all Moscow, cost is up there. Unless you wish to live like a vagabond, expect to pay well for visiting this world-class city. But Putin's obsession with making his city a showcase, comes with great rewards that are worth the cash: Regarding the City of Moscow, you can eat off the pavement, the metro floors and the toilet seats. THE FOOD AT THE HOTEL: While there is no formal dining room, the cafe' feels like a high end European restaurant but with the relaxed feel that allows you to enjoy the meal without feeling like you have to raise your pinky while drinking coffee or tea. The food is so consistent and "German" (the sushi is Japanese) that we chose nowhere else to eat. The Sauna, pool and gym room rank at the top of any world class spa. Book in advance and pay in advance to get a small discount that helps. Lastly, it is located in a premier location - right across the bridge from the Kremlin but in on a quiet locus. I would not want to stay on the Kremlin side of the bridge. Too many people and too much carnival at night. The hotel clientele are mostly European and nouveau riche Russian. No carnival or kids running around. When I return, I would not even consider staying anywhere else. We were here a week and could have lived at the hotel.

Spacious rooms, good service and good food. This is not a very big hotel which we enjoyed during our short stay. The rooms especially the bathrooms need to be upgraded fairly soon. While they seem to be maintained well they seem to be ran down.

Ul. Balchug 1 Moscow

Hotel highlights

  • Walking distance to State Tretyakov Gallery
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

State Tretyakov Gallery is a short stroll from Hotel Baltschug Kempinski Moscow, and other popular attractions like Bolshoi Theatre are within a mile (2 km). This 5-star hotel welcomes guests with 227 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi. Located centrally in Moscow, it's also close to Red Square and St. Basil's Cathedral.


Dining

Enjoy dining at one of 2 onsite restaurants including Baltschug Grill, which specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 7:30 AM to 10:30 AM.


Rooms

All 227 air-conditioned accommodations feature sitting areas. 40-inch plasma TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Frette Italian sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include minibars, free newspapers, and free bottled water.


Property features

Hotel Baltschug Kempinski Moscow features a full-service spa, an indoor pool, and a fitness center. For transportation, you can make use of an airport shuttle (available 24 hours) for RUB 7700 per vehicle one way, as well as limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Studio Suite, 1 King Bed

King 1 | Sleeps 3

Deluxe Room

King 1 | Twin 2 | Sleeps 3

Grand Deluxe Room

King 1 | Sleeps 2

Executive Suite

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 1090 reviews