Hotels in Downtown Morro Bay

" booked a one-night stay and checked in without any issues at first. However, when I got to the room, I immediately noticed there was no air conditioning—and it was a hot day. I went to the front desk to ask about it, and they told me that rooms with AC are available, but for an additional charge. This was very frustrating because nowhere during the booking process was it mentioned that there are separate room types with and without AC. This should have been clearly disclosed upfront or offered as an option when reserving. It felt like they were waiting until guests arrived to upsell, which comes across as unprofessional and misleading. I asked for the upgrade anyway since it was hot to stay in the original room. I was told the cost would be $15 plus tax (around $17 total), which I agreed to. However, I was later charged over $37, which was unexpected and not explained. To make matters worse, the AC in the upgraded room didn’t even work properly—it was blowing air like a fan, but not cooling at all. Since it was already late at night, we had no choice but to open the windows and use a fan just to get through the night. The next morning, I reported the issue to the front desk and asked them to check the AC. Unfortunately, they showed little concern—there was no apology, no attempt to resolve the issue, and no refund or correction of the overcharge. Overall, this was a very disappointing experience due to poor communication, unexpected charges, and lack of customer service"

"3 broken ice machines, room fridge not working, rundown condition of entire complex needs a make over - not staying there ever again!!"

"Stayed here twice both times we got amazing rooms. Very clean very awesome very affordable "