Hotel Universel Montreal

Property class: 4

Choose dates to view prices

Photo gallery for Hotel Universel Montreal

Indoor pool, seasonal outdoor pool, sun loungers
Property video
Point of interest
Point of interest
Breakfast and dinner served, Italian cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
5000, Rue Sherbrooke Est, Montreal, QC, H1V 1A1
  • Place, Saputo Stadium
    ‪5 min walk‬
  • Place, Olympic Stadium
    ‪11 min walk‬
  • Place, Montreal Biodome
    ‪13 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪35 min drive‬

Room options

Superior Room, 2 Double Beds

  • Sleeps 4

Comfort Room, 2 Double Beds

  • Sleeps 4

Classic King Room

  • Sleeps 3

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(49 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Comfort Room, 2 Double Beds

8.4 out of 10
Very good
(153 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(161 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(49 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(81 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior King Room

  • Sleeps 3

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About the neighborhood

Montreal

Located in Mercier-Hochelaga-Maisonneuve, Hotel Universel Montreal is within a 5-minute walk of Saputo Stadium and within 15 minutes of other popular attractions like Montreal Botanical Garden. This 230-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Olympic Park - 3 min walk - 0.2 miles
  • Saputo Stadium - 5 min walk - 0.3 miles
  • Montreal Botanical Garden - 8 min walk - 0.5 miles
  • Olympic Stadium - 11 min walk - 0.6 miles
  • Montreal Biodome - 13 min walk - 0.7 miles

Getting around

  • Assomption Station - 10 min walk
  • Montreal Park Station - 11 min drive
  • Montreal–Trudeau Intl. Airport (YUL) - 37 min drive

Restaurants

  • ‪Les Moulins La Fayette - ‬7 min walk
  • ‪Tim Hortons - ‬15 min walk
  • ‪Restaurant la Belle Province - ‬2 min drive
  • ‪Avant-Garde Artisans Brasseurs - ‬19 min walk
  • ‪Enoteca Monza Pizzeria Moderna - ‬10 min walk

About this property

Hotel Universel Montreal

At Hotel Universel Montreal, guests enjoy a full-service spa, an indoor pool, and a gym. If you drive, put free parking to good use. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a conference center.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 7 to 20 for adults and CAD 7 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resto Bar Le Toit Rouge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (15,005 square feet of space)

Outdoors

  • Pool loungers

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 40 per accommodation, per night, plus a deposit of CAD 100 per stay
  • Dogs and cats only
  • 1 total (66 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for CAD 15.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately CAD 7 to 20 for adults, and CAD 7 to 20 for children
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.
Property Registration Number 554466, 2026-11-30

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July to August.
  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Universel
Hotel Universel Montreal
Hotel Universel Montreal Hotel
Universel Montreal
Auberge Universel Hotel
Hotel Universel Montreal Montreal
Hotel Universel Montreal Hotel Montreal

Frequently asked questions

Are free cancellation options available at Hotel Universel Montreal?

Hotel Universel Montreal provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Universel Montreal?

As of Apr 18, 2026, prices found for a 1-night stay for 2 adults at Hotel Universel Montreal on Apr 19, 2026 start from $137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Universel Montreal?

This hotel is situated in Mercier-Hochelaga-Maisonneuve within a short 8-minute walk of Montreal Botanical Garden and also 12 minutes on foot from Olympic Stadium. You'll also find Notre Dame Basilica and Montreal Biodome within a short drive.

Is a spa located at Hotel Universel Montreal?

There is a full-service spa available for guests to enjoy and services include massages.

Does Hotel Universel Montreal include a casino?

No, Hotel Universel Montreal doesn't have a casino.

Will I find an indoor pool at Hotel Universel Montreal?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have access between 7:00 AM and 11:00 PM and the seasonal pool is normally open from July until August.

Does Hotel Universel Montreal have a restaurant that serves breakfast?

Yes, Hotel Universel Montreal serves an English breakfast for a surcharge each morning at Resto Bar Le Toit Rouge.

Will Hotel Universel Montreal allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Universel Montreal for a fee of CAD 40 per accommodation, per night. The property also provides food and water bowls. A deposit of CAD 100 per stay is collected.

What is the closest airport to Hotel Universel Montreal?

The closest major airport to Hotel Universel Montreal is Montreal Metropolitan Airport (YHU), which is 11.6 mi away (29 minutes by car). Another top airport is Montreal–Trudeau Intl. Airport (YUL), which is located 16.8 mi away (37-minute drive).

Hotel Universel Montreal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1600 out of 3067 reviews
Rating 8 - Good. 967 out of 3067 reviews
Rating 6 - Okay. 331 out of 3067 reviews
Rating 4 - Poor. 102 out of 3067 reviews
Rating 2 - Terrible. 67 out of 3067 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 1 night in Mar 2026

8/10 Good

Melanie

Stayed 1 night in Jan 2026

6/10 Okay

Kim Tisdel

Liked: Cleanliness, staff & service
Very noisy, no breakfast included
Stayed 2 nights in Jan 2026

10/10 Excellent

Sophie

Stayed 2 nights in Jan 2026

10/10 Excellent

Norbert

Business traveler
Liked: Cleanliness, staff & service, amenities
A good place to stay for anybody who has work to do east of downtown. Special praise to the restaurant "Le toit rouge", excellent breakfast and also dinner.
Stayed 2 nights in Jan 2026

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sophie

Stayed 1 night in Jan 2026

10/10 Excellent

Paule

Good staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Anne-Marie

Liked: Property conditions & facilities
Central location. Friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Inna

Liked: Cleanliness, staff & service, amenities
Clean, convenient
Stayed 4 nights in Dec 2025

2/10 Terrible

Laghvi

Disliked: Staff & service, property conditions & facilities
We had faced
Stayed 5 nights in Dec 2025

4/10 Poor

Karine

Disliked: Staff & service, amenities
La chambre que l’on nous a donner était pas fait et occupé. Malgré qu’il annonce des chambres rénovées, c’est loin d’être le cas. L’hôtel est désuet et le service au restaurant très ordinaire
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Stayed 1 night in Dec 2025

6/10 Okay

Eric

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Good place for business
Stayed 2 nights in Oct 2025

2/10 Terrible

Paule

Room comforts were not very good.
Stayed 1 night in Dec 2025

10/10 Excellent

Mason

Stayed 1 night in Dec 2025

2/10 Terrible

Barbara

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Under the bed was not clean, people disturbing, i called the reception at 3 am when they woke me up, and they told me oh yes the cops are here there is a lot of disturbance, my order with uber eats was stollen in 45 seconds the moment i was at the bathroom and left!!! This morning I went to the gym because i wanted to start great my year and i passed by the reception first to make a complain and they just told me oh yes i am sorry that happens for new year's, what? What type of answer is that? I choose to rent a room for the new year's eve because i wanted to finish and start the year great, quiet, waking up early amd working out, the machines at the gym don't even work!! I couldn't run the inclination didn't work, it was cheap!! The gym bathroom was cleaned in 2023 for last time, this was the wors hotel experience i ever had, not even in Cuba!!. Cheap experience worst cleaning, worst customer care, etc.
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Dec 2025

10/10 Excellent

Marjolaine

Stayed 1 night in Dec 2025

10/10 Excellent

Jean Michel

Stayed 2 nights in Dec 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 4 nights in Dec 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room and common areas. Friendly concierge.
Stayed 2 nights in Dec 2025

10/10 Excellent

Juwon

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean
Stayed 3 nights in Dec 2025

10/10 Excellent

Rohit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay overall, clean, and easy. We will come here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Youna

Liked: Cleanliness, amenities, property conditions & facilities
Amazing check-in and very good spot in the city with a parking included. So Worth it!
Stayed 2 nights in Dec 2025