I requested a non smoking room but the room smelled awful of cigarettes and when I asked the girl at the front desk about it she said it must be coming from one of the rooms next to me. I couldn’t sleep because of the smell. I wasn’t offered another room. I decided to take a shower and get back on the road but the water wasn’t warm enough to take a shower in! The worst hotel experience of my life!! I can’t get the smell out of my mind!
The room was decent and comfortable. Bathroom caulking needs to be changed due to mold.
Very impressed with this Red Roof Inn. The people are super friendly and they have done an excellent job of updating and remodeling
The entry door was very hard to open. We didn't put out the do not disturb sign, which was our fault BUT housekeeping knocked on our door before 9:00 on a Sunday morning.
Very close to restaurants and shopping . Friendly staff convenient location
Our room was spacious and clean. We had a king size bed that was very comfortable. Check in was great. Excellent and friendly staff.
The shampoo bottom was empty in the room, which throws into question of them cleaning anything. There was no face towels. The smoke detector was hanging by the wires. Room smelled of smoke. The door looked like a dog chewed and scratched on it to the point of ripping the veneer off. The wifi didn't work on any of my devices and when contacted the front desk, they said it was working fine. Over all, not that nice. They renovated it, but it is still low under the all the new stuff.
Good breakfast except that the disposable flatware available was so small and flimsy that it was impossible to use. I had to eat my waffle with my hands. WiFi not working the entire time we were there
Good location and good nights sleep. Staff is very nice.
Floor needs to be mopped, but overall ok. Shower was good and hot
Please do yourself a favor and do not stay here. We stayed (or tried to stay) here for a conference but ended up cancelling our reservations and moved to another hotel. I booked this hotel because of the many good reviews. Many of which said that it was clean... It was not clean. At all. The room was grimy, the bathroom was filthy, and the shower had a black ring all around it. The sheets and small square pillows were a joke. One of the sheets (that's pretty much all you get as far as a cover) in our room had a cigarette hole in it. I did not sleep AT ALL after finding a small roach climbing up the wall. Unless they do some MAJOR cleaning and renovating, DO NOT believe the good reviews.
Red Roof Inn Prattville is located 2.4 mi (3.8 km) from Capitol Hill Golf Course and within a 10-minute drive of Prattville Baptist Hospital. This hotel has 102 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.
The 102 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free long-distance calls, free local calls, and ironing boards are also standard.
Guests of Red Roof Inn Prattville enjoy access to free WiFi in public areas, a business center, and a seasonal outdoor pool. You can put free parking to good use if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, laundry facilities, and a vending machine.
I requested a non smoking room but the room smelled awful of cigarettes and when I asked the girl at the front desk about it she said it must be coming from one of the rooms next to me. I couldn’t sleep because of the smell. I wasn’t offered another room. I decided to take a shower and get back on the road but the water wasn’t warm enough to take a shower in! The worst hotel experience of my life!! I can’t get the smell out of my mind!
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
The room was decent and comfortable. Bathroom caulking needs to be changed due to mold.
Thank you for your review. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
Very impressed with this Red Roof Inn. The people are super friendly and they have done an excellent job of updating and remodeling
We really appreciate your feedback! My team and I would like to say thank you for choosing us and hope to see you soon! Have a wonderful day!!
Thank you! Hope we see you soon!
The entry door was very hard to open. We didn't put out the do not disturb sign, which was our fault BUT housekeeping knocked on our door before 9:00 on a Sunday morning.
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
Thank you for the rating! We hope to see you soon. Have a wonderful day!
Thank you! Glad to hear your overall stay was excellent, hope to see you soon! Have a wonderful day!
Very close to restaurants and shopping . Friendly staff convenient location
We really appreciate your feedback! My team and I would like to say thank you for choosing us and hope to see you soon! Have a wonderful day!!
Our room was spacious and clean. We had a king size bed that was very comfortable. Check in was great. Excellent and friendly staff.
We really appreciate your feedback! My team and I would like to say thank you for choosing us and hope to see you soon! Have a wonderful day!!
I would like to apologize for failing to exceed your expectations.