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Holiday Inn Express Hotel & Suites Montgomery E - Eastchase

2.5 out of 5.0

Recent guest reviews

The staff at this hotel is truly wonderful. Every person I came in contact with, from the front desk to the house keeping staff to the lady in charge of breakfast, were all very friendly, positive, and helpful. There is only ONE single, solitary negative thing I could say about this hotel. The doors on the hall are SO INCREDIBLY LOUD when they are slammed. I realize hotels can't control other guests slamming the doors to their rooms. However, I do wonder if some other type of knobs could be installed or if there's some other way to remedy this. We were literally awakened nearly every hour throughout the night when a different neighbor slammed their door. Our door was loud as well, despite our best efforts to slowly close it. It was just impossible to do so quietly. Other than that one complaint, our stay was lovely. Again, great staff.

A room with a couch next to the bed isn't a suite. It was okay for a stop with three kids on the road. Toilet was broken and the sofa bed was horrible. Probably stay at a Drury next time.

Hotel charged me for my room after I already paid through Orbitz. I wasn't happy and the sales lady didn't even apologize.

great place to stay easy to get to 2nd time staying there very clean motel.

This hotel had everything we needed including speedy check in. Very nice.

It truly was a great place to stay and the staff was so professional and met all of our needs .The next time we are in Montgomery we will most definitely stay there again.Kuddos

It's not near downtown but close to the freeway and a nice shopping center. Everything is clean and staff is very friendly.

We thoroughly enjoyed our stay at The Holiday Inn Express in Montgomery, Ala. The hotel accommodations were great! The breakfast was simply the best. I love the variety of choices offered.

Fantastic! Great! Will go back asap! Continental breakfast divine!

Our experiance was awesome. Rooms were great and the staff was even better. The people at the front desk were so polite. We had a room that overlooked the roof we asked to have to room switched to a more ariel view and they actually upgraded us from a queen room to a king sleeper suite just so we were happy. The hot tub was excellant and everyone there greeted us with smiles, even the help. I didnt walk by anyone that worked there without a hello and a smile. Very impressed and super satisfied.

Spacious suite, very clean, quiet, had a great night's sleep, comfortable beds, close to many restaurants, good variety of hot and cold breakfast items, would stay there again

VISITED WITH FAMILY. WAS DISAPPOINTED WHEN FINAL BILL WAS 10 DOLLARS MORE THAN QUOTED.

The room was well-appointed, convenient to lobby and the bathroom facilities were great. Liked the flat-panel TV and walk-in shower.

We liked it a lot. I really like that the ice machines were behind closed doors and we could not hear them. Clean rooms, friendly staff, good breakfast bar, etc.

Passing through on the way to New Orleans. Immediate location right off the freeway, but rooms were quiet. Newer facility meant clean room, nice bathroom, great flatscreen TV.

We were up just to visit my husband who is working in the Montgomery area, and I liked the way the hotel looked on the website. It lived up to all expectations! The 32-inch flat screen t.v. in our room was perfect to watch the Auburn-Tennessee game, and our daughters made good use of the pool and spa area. Having an indoor pool is a definite plus! The free washer and dryer located in the pool area were great, as my husband had generated two loads of laundry. The hotel staff was friendly and very helpful. The hotel was located near good shopping areas and good restaurants, and Domino's delivered pizza directly to our room on game night. Our room with two queen beds was more than large enough for four people, and it was very clean. The beds were fabulously comfortable. My husband has done lots of traveling and has stayed in MANY hotels, and he was amazed that this one wasn't rated as a four-star. He said all it was missing was its own restaurant and bar. He was also amazed at the continental breakfast. It was definitely a step up from the "usual," with hot biscuits and sausage, egg and cheese omelets, and several types of warm pastries, in addition to cereal, oatmeal, four different kinds of juice, etc. Needless to say, we will definitely be staying here again!

Everything was just great, beyond words

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Standard Room

Full 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking, Kitchen

King 1 | Sleeps 6

Guest reviews for Holiday Inn Express Hotel & Suites Montgomery E - Eastchase

Everyone (4) Couples (2) Business (2) Family (8) Friends (1)
4

wonderful staff

Everyone

The staff at this hotel is truly wonderful. Every person I came in contact with, from the front desk to the house keeping staff to the lady in charge of breakfast, were all very friendly, positive, and helpful. There is only ONE single, solitary negative thing I could say about this hotel. The doors on the hall are SO INCREDIBLY LOUD when they are slammed. I realize hotels can't control other guests slamming the doors to their rooms. However, I do wonder if some other type of knobs could be installed or if there's some other way to remedy this. We were literally awakened nearly every hour throughout the night when a different neighbor slammed their door. Our door was loud as well, despite our best efforts to slowly close it. It was just impossible to do so quietly. Other than that one complaint, our stay was lovely. Again, great staff.

By , from AL on Apr 11, 2017

3

a suite that isn't a suite

Everyone

A room with a couch next to the bed isn't a suite. It was okay for a stop with three kids on the road. Toilet was broken and the sofa bed was horrible. Probably stay at a Drury next time.

By on Mar 26, 2017

3

good hotel, staff average at most

Everyone

Hotel charged me for my room after I already paid through Orbitz. I wasn't happy and the sales lady didn't even apologize.

By , from mississippi on Nov 11, 2016

5
Everyone

great place to stay easy to get to 2nd time staying there very clean motel.

By on May 2, 2016

5

just what we needed.

Couples

This hotel had everything we needed including speedy check in. Very nice.

By on Sep 29, 2015

5

awesome place

Families

It truly was a great place to stay and the staff was so professional and met all of our needs .The next time we are in Montgomery we will most definitely stay there again.Kuddos

By on Jul 7, 2015

4

nice place

BusinessTravelers

It's not near downtown but close to the freeway and a nice shopping center. Everything is clean and staff is very friendly.

By on Jul 2, 2014

5

thanksgiving break

Families

We thoroughly enjoyed our stay at The Holiday Inn Express in Montgomery, Ala. The hotel accommodations were great! The breakfast was simply the best. I love the variety of choices offered.

By on Nov 25, 2012

5

a +

Families

Fantastic! Great! Will go back asap! Continental breakfast divine!

By on Mar 27, 2012

5

amazing staff

Couples

Our experiance was awesome. Rooms were great and the staff was even better. The people at the front desk were so polite. We had a room that overlooked the roof we asked to have to room switched to a more ariel view and they actually upgraded us from a queen room to a king sleeper suite just so we were happy. The hot tub was excellant and everyone there greeted us with smiles, even the help. I didnt walk by anyone that worked there without a hello and a smile. Very impressed and super satisfied.

By on Jan 30, 2012