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Recent guest reviews

Staff was great and the service was great as well! Room was spotless!

What an incredible experience during our stay here at the Safi. The entire staff was super attentive and their service was by far, one of the best. We came to celebrate a birthday with group of 9 and could not have asked for more. We were in the 1st tower, rooms were spacious and clean, well-kept. The best part of the room was the bed and that rainfall shower head. One would not rave about these things but man, was that water pressure and temperature effective on a long day out-and-about in the city. The hotel is centrally located to everything. We walked a lot and used Uber. Never encountered any shady situations or discomfort while walking at daylight or in the evenings. Buffet restaurant was also great, worth trying. Highly recommend staying here. Pool area is nice and has a water slide for the kids.

The staff was simply amazing!! Super friendly, yet professional. Excellent room. I loved every moment of my stay!

I didn't like the front desk personnel. Rude and were not willing to resolve my issue. I had booked a double bed room and they gave me a room with a King size bed.

Listed as english speaking, and not the case. Pool area dirty. The first room i had... no phone , no ac and had electrical problems. The staff other than David which was a janitor level employee was rude. I was so thankful to him for helping us!! We were moved to a room that worked out for and was nice. I was there to attend baby shower of my son’s wife who is from monterrey and loved the area minus this hotel. If you are not from this country i would not recommend staying there!!!!!!!

The location is very convenient, many restaurants and shopping opportunities. The food, specially the breakfast, has ample variety and is delicious. Room carpers need cleaning but overall is great. The Stall is exceptional

Breakfast and friendliness of Staff. Love the hotel location and exterior. The food, specifically, the breakfast has a good variety is delicous

The hotel is super old and the pictures orbitz show is false advertizement.

good hotel, super nice staff, needs better flavor on food

This Hotel was the best! They park your car every time you come and go. The buffets are great! We never had to search for food elsewhere. And the food is 24 hours! The only down side is the carpets were worn and there is no mini fridge to store any drinks or snacks. But everything else made up for that. Would absolutely stay at this Hotel again. The staff was friendly and attentive. They were replacing the tile on the 2nd floor (we stayed on the 3rd) and they started early! Couldn't Sleep but it was the last day. So no big deal. Overall the staff and Hotel were awesome! Would definitely stay there again! Til next time!

Great stay wonderful staff great comforter very clean

Staff was professional. Room was not clean properly. Sheets had hair from previous user

Exceptional service and hotel. The Staff is friendly and very accommodating. Centrally located and reasoable price. Hotel is nicer than Hilton hotels.i wish they had more locations

The first room they had for me was small and the window was small and the room was cave like, (dark). I paid extra to move to a larger room and it had a window that was OK. We were only there to sleep and that was fine. That's about it.

Pino Suarez No. 444 Sur Colonia Centro Monterrey NL

Hotel highlights

  • Close to Macroplaza and Santa Lucia Riverwalk
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Monterrey Centro, Safi Royal Luxury Centro is within a mile (2 km) of popular sights such as Auditorium Pabellón M and Macroplaza. This 244-room, 4-star hotel has an outdoor pool along with free in-room WiFi and free valet parking.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning off right with buffet breakfast served for a fee.


Rooms

The 244 rooms are air-conditioned and have an array of amenities, including coffee makers, free bottled water, and phones. Guests can expect free WiFi and flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and bathrobes. Ironing boards and desks are also standard.


Property features

Safi Royal Luxury Centro features an outdoor pool, a children's pool, and a health club. You can take advantage of free valet parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and concierge services. Other amenities at this family-friendly hotel include a spa tub, free WiFi in public areas, and conference space.

Room options

Royal Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Junior Suite, 1 Bedroom, Private Bathroom

2 Queen Beds and 1 Twin Sofa Bed | Sleeps 4

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Safi Royal Luxury Centro

Everyone (23) Couples (5) Business (10) Family (9) Friends (3) Other (2)
5
Family with small children Family

Staff was great and the service was great as well! Room was spotless!

By on Feb 12, 2020

Review comment responded on Feb 17, 2020

Agradecemos como siempre su preferencia. Nos complace poder seguir cumpliendo sus expectativas. Lo esperamos pronto en nuestro Hotel Safi Royal Luxury para seguir atendiéndolo con gran entusiasmo

4
Everyone

By on Jan 31, 2020

Review comment responded on Feb 11, 2020

Agradecemos como siempre su preferencia. Nos complace poder seguir cumpliendo sus expectativas. Lo esperamos pronto en nuestro Hotel Safi Royal Luxury para seguir atendiéndolo con gran entusiasmo

5
Friends

What an incredible experience during our stay here at the Safi. The entire staff was super attentive and their service was by far, one of the best. We came to celebrate a birthday with group of 9 and could not have asked for more. We were in the 1st tower, rooms were spacious and clean, well-kept. The best part of the room was the bed and that rainfall shower head. One would not rave about these things but man, was that water pressure and temperature effective on a long day out-and-about in the city. The hotel is centrally located to everything. We walked a lot and used Uber. Never encountered any shady situations or discomfort while walking at daylight or in the evenings. Buffet restaurant was also great, worth trying. Highly recommend staying here. Pool area is nice and has a water slide for the kids.

By , from Los Angeles on Jan 27, 2020

Review comment responded on Feb 11, 2020

Agradecemos como siempre su preferencia. Nos complace poder seguir cumpliendo sus expectativas. Lo esperamos pronto en nuestro Hotel Safi Royal Luxury para seguir atendiéndolo con gran entusiasmo

5
Friends

The staff was simply amazing!! Super friendly, yet professional. Excellent room. I loved every moment of my stay!

By on Oct 25, 2019

Review comment responded on Nov 21, 2019

Agradecemos como siempre su preferencia. Nos complace poder seguir cumpliendo sus expectativas. Lo esperamos pronto en nuestro Hotel Safi Royal Luxury para seguir atendiéndolo con gran entusiasmo.

1
Family

I didn't like the front desk personnel. Rude and were not willing to resolve my issue. I had booked a double bed room and they gave me a room with a King size bed.

By on Oct 21, 2019

Review comment responded on Oct 26, 2019

En nombre del Hotel SAFI ROYAL LUXURY le ofrecemos las más sinceras disculpas por el inconveniente ocurrido. Estamos tomando medidas correctivas inmediatas. Su comodidad es lo más importante para nosotros

3
Everyone

By on Jun 24, 2019

Review comment responded on Jul 4, 2019

Lamentamos los inconvenientes que tuvo en su estancia y agradecemos su opinión para poder mejorar nuestro servicio y calidad de nuestro personal

4
Everyone

By on May 10, 2019

Review comment responded on May 16, 2019

Agradecemos como siempre su preferencia. Nos complace poder seguir cumpliendo sus expectativas. Lo esperamos pronto en nuestro Hotel Safi Royal Luxury para seguir atendiéndolo con gran entusiasmo.

2
Family Family

Listed as english speaking, and not the case. Pool area dirty. The first room i had... no phone , no ac and had electrical problems. The staff other than David which was a janitor level employee was rude. I was so thankful to him for helping us!! We were moved to a room that worked out for and was nice. I was there to attend baby shower of my son’s wife who is from monterrey and loved the area minus this hotel. If you are not from this country i would not recommend staying there!!!!!!!

By on Apr 30, 2019

Review comment responded on May 9, 2019

Para nosotros su opinión es muy importante para seguir mejorando nuestra calidad de servicios. Siempre será un placer atenderle y tenerlo de regreso en nuestro hotel y hacerlo sentir como en casa. Agradecemos su preferencia.

5
Everyone

By on Apr 2, 2019

Review comment responded on Apr 30, 2019

Agradecemos como siempre su preferencia. Nos complace poder seguir cumpliendo sus expectativas. Lo esperamos pronto en nuestro Hotel Safi Royal Luxury para seguir atendiéndolo con gran entusiasmo.

5
Everyone

By on Mar 3, 2019

Review comment responded on Apr 30, 2019

Agradecemos como siempre su preferencia. Nos complace poder seguir cumpliendo sus expectativas. Lo esperamos pronto en nuestro Hotel Safi Royal Luxury para seguir atendiéndolo con gran entusiasmo.

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