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Krystal Monterrey

3.5 star property

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Photo gallery for Krystal Monterrey

Interior
Creator video
A high-rise building with a central atrium, multiple balconies, and a large, circular structure with lights.
Lobby sitting area
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Calle Corregidora 519, Monterrey, NL, 64000
  • Place, Macroplaza
    ‪5 min walk‬
  • Place, Auditorium Pabellón M
    ‪7 min walk‬
  • Place, Santa Lucia Riverwalk
    ‪9 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

Suite Junior

  • 613 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room Deluxe

In-room safe, desk, iron/ironing board, WiFi (free)

Room Deluxe

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room Deluxe

In-room safe, desk, iron/ironing board, WiFi (free)

Double Room Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, WiFi (free)

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(99 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, WiFi (free)

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(108 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

A hotel room with a large bed, a desk, a chair, a table, and a painting on the wall.

Junior Suite

8.4 out of 10
Very good
(6 reviews)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, WiFi (free)

Superior Double Room, 2 Double Beds, Mountain View

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Monterrey

Located in Monterrey Centro, Krystal Monterrey is a leisurely stroll from popular sights such as Macroplaza and Santa Lucia Riverwalk. This 3.5-star hotel has 207 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Faro de Comercio - 3 min walk - 0.2 miles
  • Macroplaza - 5 min walk - 0.3 miles
  • Auditorium Pabellón M - 7 min walk - 0.4 miles
  • Santa Lucia Riverwalk - 9 min walk - 0.5 miles
  • Fundidora Park - 4 min drive - 1.9 miles

Getting around

  • General I. Zaragoza Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 27 min drive

Restaurants

  • ‪Sierra Madre Brewing Co. - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk
  • ‪1900 - ‬1 min walk
  • ‪Los Tapancos - ‬2 min walk

About this property

Krystal Monterrey

Krystal Monterrey offers a gym, a steam room, and free WiFi in public areas. Valet parking is available for MXN 180 per stay, and there's also an airport shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include meeting rooms, a business center, and a TV in a common area.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.
Recreational amenities at the hotel include a steam room and a fitness center.

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  • Free WiFi
  • Air conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Valet parking on site (MXN 180 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Things to do

  • Gym
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Babysitting

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
  • Valet parking fee: MXN 180 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

Is free cancellation available at Krystal Monterrey?

Krystal Monterrey provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Krystal Monterrey?

As of Jul 16, 2026, prices found for a 1-night stay for 2 adults at Krystal Monterrey on Aug 4, 2026 start from $93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Krystal Monterrey?

This hotel is situated in Monterrey Centro within a short 5-minute walk of Macroplaza and also 12 minutes on foot from Santa Lucia Riverwalk. You'll also find Fundidora Park and Arena Monterrey within a short drive.

Is parking available on site at Krystal Monterrey?

Yes, valet parking is offered for MXN 180 per stay. Wheelchair-accessible parking is also available for guests.

Does Krystal Monterrey feature a casino at the property?

No, Krystal Monterrey doesn't have a casino.

Will I find an indoor pool at Krystal Monterrey?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Krystal Monterrey?

Couples staying at this hotel will appreciate amenities like 24-hour room service as well as a restaurant and a bar/lounge.

Does Krystal Monterrey have a hot tub?

No, but this hotel does have a steam room.

Does Krystal Monterrey have a restaurant with a breakfast menu?

Yes, Krystal Monterrey serves buffet breakfast for a surcharge each morning at Café Flores.

Will Krystal Monterrey allow pets to stay for free?

No, pets aren't allowed at Krystal Monterrey though service animals are welcome.

Does Krystal Monterrey have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Krystal Monterrey?

The closest major airport to Krystal Monterrey is General Mariano Escobedo Intl. Airport (MTY), which is 19.9 mi away (27 minutes by car).

Are there rooms with balconies that I can book at Krystal Monterrey?

No, there aren't any guestrooms with balconies at Krystal Monterrey.

Krystal Monterrey Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1286 out of 2169 reviews
Rating 8 - Good. 424 out of 2169 reviews
Rating 6 - Okay. 219 out of 2169 reviews
Rating 4 - Poor. 111 out of 2169 reviews
Rating 2 - Terrible. 129 out of 2169 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and spacious lobby area. Very convenient to restaurants and museum within walking distance
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service all the staff excellent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rashad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time visiting Mexico , went there to watch Iraq vs Bolivia World Cup qualifying , it was great location , clean room , so many shops , parks , restaurant around I had awesome time
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

JUANA

Liked: Cleanliness, amenities
Hotel is close to all kind of activities and good places to eat.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff very friendly
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities
Staff is very attentive and rooms are spacious and clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Arkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Stephen Allen

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, always kept clean, and very helpful staff. Valet service was very nice as well.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Glendy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and good service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Francisco Emmanuel Carrillo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente habitacion
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Marylou

Liked: Cleanliness, staff & service, amenities
Excellent Service, and kindness Room was comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MOISES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great Service.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

mike

Liked: Cleanliness, amenities, property conditions & facilities
Yes exelent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Good and clean room
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
All staff was very nice and helpful!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Erasmo

Liked: Cleanliness, staff & service, amenities
Excellent customer service and the staff is very helpful and professional.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

LUIS GERARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ANGEL

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Jan 2026