Holiday Inn Monterrey Norte3.0 out of 5.0
Recent guest reviews
A friend and I visited this hotel over the weekend, 4/28/2017 through 4/30/2017. Based on the proximity to what I need to do while visiting Monterrey and prior recommendations, I have chosen this hotel three times over the last 2 years, unfortunately the experience keeps declining every time. The front desk staff speaks very limited English (to say the least) and it is very hard to communicate with them, there is also no express check out, if they are busy this could take some time to do, plan accordingly. This time the parking attendant was rude and nosy; he questioned us about hair care product in the car and even after we showed him the item then he questioned why the car smelled, and before I knew it, he had his head inside the window sniffing until I asked with an assertive tone "What is the problem?" and he changed his attitude and opened the gate. When tried to address this with front desk, it was received with deaf ears. Based on this experience, I will not be choosing this hotel when visiting, nor will I recommend it to people I know. There are other hotels in the area like Best Western right across the street or a Wyndham about a block away. Choose wisely!
The hotel is a little run down. We have to switch rooms because the first we got smell humidity. The stay was ok, the staff was ok, they change us to another room as soon as we told them.
Totally average, no value added hotel nor in service, nor in amenities.
The hotel was under renovation and did not look inviting when we pulled up. The beds were very hard. The restaurant was terrible. We ate there most of the time because the neighborhood did not look too inviting to go strolling in. I had a club sandwich and it was the only descent thing I ate there. Others said the burgers were good also. The buffett was terrible. One in our group got sick twice after eating there. Very few people could speak any english at all and no one in the restaurant could speak any english. I do not recommend this place at all.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Free airport shuttle
Holiday Inn Monterrey Norte places you within 2 miles (3 km) of Estadio Universitario and Autonomous University of Nuevo Leon. This 195-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. Biblioteca Universitaria is also 1.9 mi (3.1 km) from this San Nicolas de los Garza hotel.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee from 6:30 AM to 11 AM.
All 195 air-conditioned rooms feature minibars, coffee makers, and free bottled water. Guests can expect 32-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Safes, phones, and ironing boards are other standard amenities.
At Holiday Inn Monterrey Norte, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include 7 meeting rooms, conference space, and a business center.