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Sunscape Splash Montego Bay – All Inclusive

3.5 out of 5.0

Sunscape Splash Montego Bay – All Inclusive

3.5 out of 5.0

Recent guest reviews

The friendly staff and professionalism they represent

The buffet was terrible always running out of plates and food. The drinks were watered down. Spent most of our time away from the resort. Needs to be updated!

The Furniture was old in the bedroom. I sat on the stool and it broke with me. The chair by the poolside near the back restrooms my nephew fell down between the metal bars, the bottom fell out. I have a picture of a twisted stool legs from another room. Riduculous I am still in pain.

They have a 24/7 cafe where you can get specially espresso drinks , sweets, treats , and icecream. Few of the staff were amazing. Took forever at pool bar to get waited on, along with bad attitudes from them.

Don't waste your money, unorganized, front desk unprofessional calling guests stupid because they didn't have their computers system updated.

I enjoyed the food. Hated the surprises for ed upon us because of orbitz terrible service. Also sunscape although they helped in helping us problem solve the booking screw up ftom orbitz suffered greatly with hotel services.

The food was amazing, the drinks were great!! The only thing I disliked was the prices of the extracurricular activities, they were waaaaaay over the actual prices the places charged but I guess business is business.

I loved that everything was literally All-Inclusive including the Alcohol beverages. I didn’t have to pull my money out for anything. However I didn’t like that you could only use the WiFi in the Lobby & not your actual Room.

The hotel itself is wonderful. Things have changed a lot since the management changed and as such the quality isn't as great as it used to be. It's not unique to this hotel since more Spanish management/Spanish hotels have moved to the island many of the things we associate with the excellence of being in Jamaica have gone down. While a serviceable hotel I'd recommend looking at those that are Jamaican/Canadian managed and stay far away from the Spanish hotels.

I loved the view of the ocean from my room. The staff were all friendly.

Excellent experience. Will stay again. Food was great. Service was great.

The overall experience was good. Be careful when you book the "king room" because I did not get a king bed. Food was just ok.

Nice hotel. Amazing view from the 10th floor. Good food and good vibes.

Staff was amazing and made sure our needs were always met.

1 Sunset Blvd Montego Bay

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Sunscape Splash Montego Bay – All Inclusive places you within 3 miles (5 km) of popular attractions like Montego Bay Cruise Ship Terminal and Montego Bay Marine Park. This 308-room, 3.5-star property welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and a casino.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10:30 AM. Enjoy dining at World Cafe, one of 6 onsite restaurants. You can sip a beverage at the 2 coffee shops/cafés.


Rooms

An LCD TV comes with cable channels, and guests can stay connected with WiFi. The bathroom offers a soaking tub, hair dryers, and free toiletries. Other standard amenities include free minibar items, a furnished balcony, and a coffee maker.


Property features

Sunscape Splash Montego Bay – All Inclusive features a full-service spa, 4 outdoor pools, and a casino. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this beach property include a free water park, a nightclub, and a children's pool.

Room options

Deluxe Suite, 1 Bedroom, Oceanfront

King 1 | Sleeps 4

Deluxe Room, 2 Double Beds, Oceanfront

Full 2 | Sleeps 4

Deluxe Room, Resort View

King 1 | Sleeps 3

Deluxe Room, Bay View

Full 2 | Sleeps 3

Guest reviews for Sunscape Splash Montego Bay – All Inclusive

Everyone (58) Couples (3) Family (4)
5
Partner Couples

The friendly staff and professionalism they represent

By on Jun 3, 2019

Review comment responded on Jun 3, 2019

Thank you for comments as professionalism is a true representation of what we always wish to portray. Econcierge

1
Partner Couples

The buffet was terrible always running out of plates and food. The drinks were watered down. Spent most of our time away from the resort. Needs to be updated!

By on May 27, 2019

2
Family with small children Partner Couples Friends

The Furniture was old in the bedroom. I sat on the stool and it broke with me. The chair by the poolside near the back restrooms my nephew fell down between the metal bars, the bottom fell out. I have a picture of a twisted stool legs from another room. Riduculous I am still in pain.

By on May 10, 2019

3
Family with small children Friends

They have a 24/7 cafe where you can get specially espresso drinks , sweets, treats , and icecream. Few of the staff were amazing. Took forever at pool bar to get waited on, along with bad attitudes from them.

By on May 9, 2019

1
Families

Don't waste your money, unorganized, front desk unprofessional calling guests stupid because they didn't have their computers system updated.

By on May 6, 2019

4
Everyone

By on Apr 17, 2019

Review comment responded on Apr 19, 2019

Thank you for your 4 star review. eConcierge

1
Families

I enjoyed the food. Hated the surprises for ed upon us because of orbitz terrible service. Also sunscape although they helped in helping us problem solve the booking screw up ftom orbitz suffered greatly with hotel services.

By on Mar 31, 2019

Review comment responded on May 28, 2019

Thank you for your feedback and deepest apologies for the inconvenience experienced at the Resort and also with Orbitz. This is never what we wish to portray and not a part of our normal operation but will continue to work with all parties involved for the full satisfaction to all our valued clients. Econcierge

5
Friends

The food was amazing, the drinks were great!! The only thing I disliked was the prices of the extracurricular activities, they were waaaaaay over the actual prices the places charged but I guess business is business.

By on Mar 2, 2019

4
Families

I loved that everything was literally All-Inclusive including the Alcohol beverages. I didn’t have to pull my money out for anything. However I didn’t like that you could only use the WiFi in the Lobby & not your actual Room.

By on Feb 23, 2019

2
Everyone

By on Feb 23, 2019

Review comment responded on Apr 17, 2019

We regret that you did not enjoy your vacation experience with us and wished we could be of greater service. We will work to satisfy each guest's vacation needs as our aim is to always please and create great Jamaican memories.

Sunscape Splash Montego Bay – All Inclusive

1 Sunset Blvd, Montego Bay,