Royal Decameron Club Caribbean - All Inclusive

Overall, my experience was not what I expected. The hotel feels like an all inclusive hostel. The food was terrible and limited. The room was very outdated and uncomfortable. I requested a king size bed and received two beds which I had to push together in order to make it a king. This is the second hotel I've been to in Jamaica (grand baha principe) that caters to the needs of Caucasian people very promptly while I have to either ask for assistance or wait multiple minutes. I definitely do not recommend at all. I will never book with them again!!!!!

My 13th year. They are like my family. Love the new manager. Morale is excellent.

I have stayed at many resorts in Jamaican and its the first i ever heard i have to pay for something as simple as wifi and in room safe on top of that in the parking lot u have a lot of signs stating u park at your own risk.when am on vacation i dont need to be wondering if my rental car is safe on a hotel complex, not to mention security on ground. If you can avoid this hotel please do too much hidden fees

Always love staying there!! Very enjoyable. Lovely room and staff. Would like little more selection of foods

The hotel stay was wonderful. Enough food, water sports,and music was great.

We got the wrong room. The pictures aren't what we actually got. Very disappointed since it was a honeymoon.

We had a great time at royal decamaron club carribean. Every we met that worked there was so friendly and helpful. The few problems we did have were taken care of quickly. The resort itself is beautiful with trees and flowers everywhere. The food was Excellent with a good variety. .

Ive stayed here three times and every time gets better, the staff always remembers me and I pretty much get the run of the resort.

Staying at Royal Decameron was more than I expected. Great hotel, I would visit again

This hotel needs to train there staff on how to behave in front of guest the cleanliness of the room was awful hair everywhere,roaches and the smell was like a rat died there before,the food was terrible and the staff was cursing each other, supervisor was cursing staff and the chef hit on me the entire duration of my stay and i was there with my husband

It was awesome I extend my stay checking out today. The food was good. The staff was very professional, the service was very great. I will be back for my honeymoon in December.

My husband and I traveled here for our honeymoon. We arrived after 12:00pm we were told we couldn't check in until 3pm. We traveled many hours and had a layover so the fact that we weren't allowed early check-in was very disappointing. We walked around the resort and came back promptly at 3pm and were told the manager needed 15 more minutes to ensure our room was ready. 15 minutes came and went and finally at 4pm our room was ready. The bell hop took our bags which had been waiting in a corner since we arrived to our room, which ended up having 2 small beds ,small shower, a random chair, and table at the entrance of the door. That was not the room I booked. I booked a courtyard room with 1 king sized bed. I went to the front desk to ask for the room I booked, as this was a honeymoon and we didn't want two small beds. I showed a copy of the email that stated the room I booked. I was told they didn't have that information on file. We spoke to the manager and she said the room we got was actually an upgrade from what we booked so we should be happy. We were told to go back and wait in the room and the bellhop would come move our things to a new room. The bellhop didn't arrive in a timely fashion and we didn't want to be hanging out in a room they were probably about to give to someone else. So we moved our own stuff back to the front. Finally, around 5 we were given the new room key and it was a disappointment. It was extremely small it had a king sized bed. That's about all that could fit in the room. The bathroom was bigger than the main area. The two bags we had barely fit and had to be stacked atop each other at the foot of the bed just to have enough space to walk to the bathroom. It was NOT the romantic honeymoon suite we were expecting at all. The food was okay nothing to rave about. Everything always ran out and it wasn't the authentic Jamaican cuisine we were hoping for at the main buffet. The snack bar only had two of the six items they had listed each time we went hot-dogs and burgers. The seafood and Thai restaurants needed reservations. And be sure to book them early in the morning because they book rather fast. The seafood restaurant was okay. The Thai wasn't authentic Thai and it wasn't good in my opinion or worth making a reservation for. The water sports didn't begin until 10am which I found odd. I would have liked to get going with activities right after breakfast.They have the gear for snorkeling if you would like to put your mouth on a previously chewed on mouth guard. Kayaking, Pedal boats, and windsurfing was thrilling. Also, bring tennis shoes if you would like to do a bike tour. They only allow it if you have covered shoes. Now to the staff I don't know if this is a forced labor situation but it sure felt like it. The majority of the people barely spoke let alone smiled. I would walk to a bar and the bartender just stands there and stares no communication at all. No How can I help you?, or How are you? Nothing. I would have liked to tip more if they were friendlier. Instead, I felt like I was ruining their day by making them work. For example, a rum and coke: they drop in ice, pour the rum count to 2, add soda, then add a straw put on counter walk away...in like 5 seconds. It took like 27 drinks to feel the equivalency of one strong drink. The pina colada and strawberry daquiri are pre-made and have no liquor. You ask for strawberry daquiri and they give it to you as is. If you want liquor you have to say strawberry daquiri with rum and they just pour a little rum on top of the frozen drink in the cup. The housekeeper came whenever she felt like it one day 9am, the next day 6pm .The live shows at night were good. The entertainment crew was great and they made our experience enjoyable. The wifi isn't free, which I find ridiculous.They give you a map upon arrival, but a tour would have been nice most things we kind of stumbled upon. Overall if I could book it all again it wouldn't have been here

Overall good experience. Lots of food options, beach loungers and great rooms. Will be going back. Great value for an all inclusive without the big hotel feel.

The place and the staff were really warm.My 2 days were really enjoyable.The entertainers were good as they seek to display the Jamaica culture to the overseas guest. It was good that there were activities during the days also , as most hotels have activities at nights only. Your entertainers were able to get the whole family involved.This a big plus for the hotel.The first staff member I met was 'Shorty' a very warm and helpful person, he is an asset to your organization.I will highly recommend friends and family to this Resort. thanks for 2 well spent days.

The Service restaurant was REGULAR those not treated with courtesy.

Our stay was fantastic! Just vacationing. Everyone there was extremely nice and helpful, would go back in an instant! Beautiful location and beach!

At times when having conversations with various staff members, you could be asked for a hand out.

Beautiful place! Lots of things to do! Definitely coming back!

My husband and I visited for 4 days and it was amazing. The staff was friendly and helpful, the activities were fun and the entertainment was everything we were looking for in a Jamaican getaway. The food was good and the rooms were small but clean. I would certainly visit again.