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Relax Resort

4.5 star property

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Photo gallery for Relax Resort

Property grounds
Terrace/patio
Property grounds
Balcony view
Staircase

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
26 Hobbs Ave, Montego Bay, Saint James
  • Place, Doctor's Cave Beach
    ‪4 min drive‬
  • Place, Blue Diamond Shopping Centre
    ‪4 min drive‬
  • Place, Whitter Village
    ‪4 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪3 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Memory foam beds, individually decorated, individually furnished

Superior Room, 2 Double Beds

  • Ocean view
  • 140 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Studio, 2 Double Beds, Kitchenette

Studio, 2 Double Beds, Kitchenette | Bathroom | Free toiletries, hair dryer, towels

Studio, 2 Double Beds, Kitchenette

  • Ocean view
  • 140 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Apartment, 1 Bedroom, Kitchen

Apartment, 1 Bedroom, Kitchen | Memory foam beds, individually decorated, individually furnished

Apartment, 1 Bedroom, Kitchen

  • Ocean view
  • 140 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Apartment, 2 Bedrooms, Kitchen

Memory foam beds, individually decorated, individually furnished

Apartment, 2 Bedrooms, Kitchen

  • Ocean view
  • 140 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 2 Queen Beds
  • Free WiFi

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About the neighborhood

Montego Bay

Relax Resort is located within a few miles (5 km) of Fort Montego and Fort Montego Craft Market. This 37-room, 4.5-star hotel welcomes guests with a restaurant, a private beach, and an outdoor pool.

What's nearby

  • Doctor's Cave Beach - 4 min drive - 1.8 miles
  • Blue Diamond Shopping Centre - 4 min drive - 2.6 miles
  • Whitter Village - 4 min drive - 2.6 miles
  • Harmony Beach Park - 4 min drive - 2.3 miles
  • Fort Montego - 4 min drive - 2.3 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 9 min drive

Restaurants

  • ‪Air Margaritaville - ‬12 min walk
  • ‪Bob Marley's One Love - ‬19 min walk
  • ‪Jamaican Bobsled Cafe - ‬12 min walk
  • ‪The Groovy Grouper - ‬18 min walk
  • ‪Quiznos - ‬13 min walk

About this property

Relax Resort

Guests staying at Relax Resort enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available on request) for USD 30.00 per vehicle roundtrip. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this beach hotel include conference space, a business center, and express check-in.
25-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Memory foam beds grant a restful night's sleep and bathrooms offer free toiletries. Other amenities include furnished balconies, refrigerators, and ceiling fans. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:30 AM to midnight at scheduled times and on request
  • Area shuttle (surcharge) up to 162 mi
  • Free beach shuttle
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 beach bars
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • 24-hour pool access
  • Gym
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 431 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Direct access to a private beach
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [security post]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [security post]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 50.00 per stay
  • Cash Breakage deposit: USD 50.00 per stay
  • Resort fee: USD 10 per person, per stay
The resort fee includes:
  • Laundry facilities
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 30.00 per vehicle (roundtrip, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2 per day
  • Rollaway bed fee: USD 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • 24-hour pool access
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Relax Montego Bay
Relax Resort
Relax Resort Montego Bay
Resort Relax
Relax Hotel Montego Bay
Relax Resort Hotel
Relax Resort Montego Bay
Relax Resort Hotel Montego Bay

Frequently asked questions

Are free cancellation options available at Relax Resort?

Relax Resort provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to see around Relax Resort?

This hotel is located in Montego Bay, close to Doctor's Cave Beach and Rose Hall Great House. You'll also find Dead End Beach and Blue Diamond Shopping Centre within a short drive.

Will I be able to park at Relax Resort?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Relax Resort have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a private beach (direct access), and a garden-view restaurant at this hotel.

Does Relax Resort have a casino?

No, Relax Resort doesn't have a casino.

Is there an indoor pool at Relax Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have 24-hour pool access.

Is Relax Resort a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as a private beach (direct access) and 3 beach bars.

Are there hot tubs at Relax Resort?

No, there isn't a spa tub at this hotel.

Does Relax Resort feature a restaurant that includes a breakfast menu?

Yes, Relax Resort serves breakfast for a surcharge from its restaurant.

Does Relax Resort allow pets to stay free of charge?

No, pets and service animals aren't allowed at Relax Resort.

Are there connecting rooms at Relax Resort?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Relax Resort?

The closest major airport to Relax Resort is Sir Donald Sangster Intl. Airport (MBJ), which is within a mile.

Can I book a room with a balcony at Relax Resort?

Yes, every guestroom at Relax Resort comes with a furnished balcony and some offer ocean views.

Does Relax Resort have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Relax Resort.

Relax Resort Reviews

Reviews

6.8
Rating 10 - Excellent. 70 out of 373 reviews
Rating 8 - Good. 128 out of 373 reviews
Rating 6 - Okay. 83 out of 373 reviews
Rating 4 - Poor. 51 out of 373 reviews
Rating 2 - Terrible. 41 out of 373 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Sharon

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
The staff were kind and approachable, the breakfast was good, the room was nice a big and all the rooms has sea view, However, the T.V did work in any of the rooms, the swimming pool was maintained and wasn’t accessible. The shower was old and no hot water. Overall, the hold building needs refurbishment to bring it back to the lovely Relax Resort that I remember from over the years.👍😊
Stayed 3 nights in Jan 2022
Verified

6/10 Okay

Jason

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The first room that I stayed in was terrible due to a number of reasons wasn’t kept clean and the condition of the furniture and appliances in the room were bad as well, I got my room switched and things in my room were more satisfying there was an improvement in every single way. I must say that the staff on hand were friendly and worked hard to make my stay better but overall still was an underwhelming experience staying here
Stayed 7 nights in Dec 2021
Verified

6/10 Okay

Verified traveler

Disliked: Communication
Room needs interior updates, painting etc.
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Anthony

Liked: Room comfort
Disliked: Communication
It was pretty good, except for extremely poor wi fi service and rooms could do with a little touch up. Airport view was very special. Junior and Jodyann were extremely awesome. They both went above and beyond at every request.
Stayed 7 nights in Nov 2021
Verified

4/10 Poor

Crystal

Disliked: Amenities, communication
The property is situated on a hill which is filled with a lot of stairs. I didn't like that.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

FRANCIA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were very helpful & friendly Breakfast was good
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, communication
The property gave me such a home-like feel! I loved it. I slept very well. Very relaxing. Furniture is outdated and could use some paint however I would definitely stay here again! The breakfast was great!
Stayed 1 night in Aug 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities, communication
The property is in a bad shape just would not stay there again !
Stayed 3 nights in Aug 2021
Verified

2/10 Terrible

Gwen L

Disliked: Cleanliness, room comfort, communication
The room was not in good condition, and they charged a resort fee with no resort benefits. There was no food or drinks available for purchase (nor gratis), and the pool was not clean.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Marva

Disliked: Cleanliness, room comfort, communication
Couldn't stay at this property no running water and appliances outdated
Stayed 3 nights in Jul 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, communication
I loved the natural feel of the property. Lots of plants all around.
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Brian

Disliked: Cleanliness, room comfort
Property is old and dated. Room was hot and musty smell. Bathroom was not clean, bedding was horrible. Would not stay again
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Verified traveler

Disliked: Room comfort

Relax vacation

No hot water bed very hard place need fixing up staff very friendly and helpful Surroundings very nice
Stayed 14 nights in Jul 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, communication
Everything was a great experience
Stayed 1 night in Jul 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, communication
Honestly property was pretty, it does need some work. But for the price it was OK . Free breakfast was amazing, the only downfall is water wasn't working that day. Need some upgrading, a little modernizing, Other than that place is good. The staff is truly amazing!!!
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, room comfort, communication

Small gem

We had an amazing time at this hotel. Our flight was significantly delayed and we booked relax resort as a last minute accommodation and received the best, authentic hospitality. Junior, Clifford, and the owner were extremely supportive throughout our stay.
Stayed 1 night in Jun 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
The property is beautiful, love the environment, it is peaceful and relaxing. The staff is friendly....This Resort is an ideal location for relaxation..Love it here..will return and also tell my friends and family about this location. We enjoyed the breakfast, Although guest can order out the other meals...The management can consider preparing these meals for Sale. We would have appreciated a bottle of water and two glasses in the room.
Stayed 2 nights in Jun 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities, communication
The property is situated virtually across from the airport, which was just what i needed.
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was perfect big up to the security’s hard working guys and much respect for the owner of the place
Stayed 4 nights in Apr 2021
Verified

2/10 Terrible

stacyann

Disliked: Room comfort, communication
The hotel balcony door was jammed. Certain amenities that were advertised wasn't available. There was no where to get something to eat nearby and i wasn't informed until i was close to arrive at the hotel. There was no microwave.
Stayed 1 night in Nov 2020
Verified

6/10 Okay

Adrian

Liked: Cleanliness
Expected better service, didnt felt safe having to use a back gate that didnt even had a security guard incase of anything.
Stayed 2 nights in Jul 2020
Verified

6/10 Okay

Yvette

Disliked: Amenities
Its ok for what your paying i suggest renting a car its in the middle of a neighbor hood all walking is more than 30mins and the food delivery was a bit of a hastle
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Jake

Liked: Cleanliness
The property and the room overall were ok, my only problem was the fact that they stated on the page that breakfast would be provided. However, none was provided during my stay the reason I got was, because of COVID-19 they close the kitchen
Stayed 2 nights in Jul 2020
Verified

6/10 Okay

Tee

Disliked: Amenities
Very close to the airport..nice views from balcony..great for a short stay and a reasonable price. Bathroom walls had a few stains..there was no airport shuttle at the time of my arrival, staff member offered to drop me to the airport when I departed. No food or beverages were. Available to purchase during my stay.
Stayed 1 night in Jun 2020
Verified

8/10 Good

Verified traveler

Liked: Amenities, property conditions & facilities
Nice ambience, vegetation, must have more food *& drink selection. Depends on crowd, bar could be open earlier & longer or go shop for your own goods. Good place to relax. Over all unique.
Stayed 3 nights in Mar 2020

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