Skip to main content
Beginning of main content

Jewel Runaway Bay Beach & Golf Resort – All Inclusive

4.0 out of 5.0

Jewel Runaway Bay Beach & Golf Resort – All Inclusive

4.0 out of 5.0

Recent guest reviews

The staff was amazing!! The overall facilities need some improvement and upgrading. Overall service was great!

The staff was very friendly, and Clive (who ran Arts and Crafts) was wonderful with our son! The pools were nice and the water park was great. Our plunge pool room was nice and roomy. The overall property is in need of some "lipstick", things were nice, just older. One day we did have to leave the swim up bar area because of inappropriate partying by a large group of younger folks. This really is a family resort and I think the staff should have asked them to stop.

The staff was excellent very helpful and friendly.

The buffer dinner was not too tasty. Breakfast was better. The staff is helpful , professional. And friendly.

The resort was fantastic. Beautiful views, plenty of things to do and excellent staff, Lenroy, Craig and Momo made our experience personally great. Goofy, DJ Freestyle and Ice Barbie always entertained. We cannot wait to come back to Jewel Runaway Bay

I liked the fact that there were a lot of things to do, the beach was very clean and most of the food was very good.

The property is beautiful and located on the most amazing oceanfront the stall and management are extremely nice and willing to help make your stay the best ever, I highly recommend visiting this resort

Very disappointed with my and my family's experience at this resort and 1st time in Jamaica. The staff at this resort made us feel like we were an inconvenience to them. In 5 days, I was asked one time by a worker if I would like a drink from the bar. The bartenders and food staff looked miserable. Resort conditions were subpar and is in desperate need of repairs. Food was of poor quality but I guess you get what you pay for. Resort website and Orbitz website neglected to mention a few things... 1) the water park is open to LOCALS who come in by the hundreds, causing long lines at bar and snack bar and overcrowded pools. 2) Waterslides have a height limit for kids so my kids weren't allowed to use them. 3) Room service is not included and a per person charge is inflicted. No way were we getting room service after experiencing loooooong waits at the bar and all restaurants. I wish we spent a few bucks more and went to a higher quality resort that actually appreciated tourists.

Rooms were old and shabby. In dire need of revamping. Food was poor and lacking. Great Staff ! The grounds itself were well kept. I was informed that the resort was newly acquired but I believe new management should have closed the resort and do a complete overhaul of the rooms. I was very disappointed.

The very first thing I feel compelled to point out is how amazing the staff at this resort are! Every single person I met was so kind and friendly and helpful! Everyone from the front desk to wait staff to maintenance. Incredible! The second thing, we always choose between 3-4 star resorts and in my opinion, the physical features and condition of the resort itself is not 4 star as listed, but rather 3 - 3.5. Notably, I did see some updating happening. As far as the services offered, people, beach, etc. its easily a 4 star. So if you not all about having the finest, this resort is a great option. The overrating though I think is what might cause some of the negative reviews because guests are expecting more. If it were rated a 3/5 I most of the reviews would be positive. I would definitely recommend and stay there again!

Main Street Runaway Bay Saint Ann

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Spa

Jewel Runaway Bay Beach & Golf Resort – All Inclusive places you within a 10-minute stroll of Cardiff Hall Beach and Runaway Bay Beach. This 266-room, 4-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a golf course.


Dining

There are ample dining options with 7 onsite restaurants, including Court Jesters, which specializes in Italian cuisine. Satisfy your hunger from the comfort of your room with room service.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a furnished balcony or patio, a minibar, and a coffee maker.


Property features

Jewel Runaway Bay Beach & Golf Resort – All Inclusive features a private beach, a golf course, and a full-service spa. A stay here includes free valet parking. The 24-hour front desk has staff standing by to help with concierge services and dry cleaning/laundry. Other amenities at this all-inclusive property include 3 outdoor pools, a nightclub, and a fitness center.

Room options

Suite, 1 Bedroom (Water View, Butler Service)

King 1 | Sleeps 5

Premier Room

King 1 | Sleeps 4

Room (Water View)

King 1 | Sleeps 4

Junior Suite (Plunge Pool, Concierge Service)

King 1 | Sleeps 4

Guest reviews for Jewel Runaway Bay Beach & Golf Resort – All Inclusive

Everyone (37) Couples (22) Family (42) Friends (9)
2
Everyone

By on Jun 15, 2019

Review comment responded on Jun 16, 2019

Thank you for your review

4
Friends

The staff was amazing!! The overall facilities need some improvement and upgrading. Overall service was great!

By on Jun 13, 2019

Review comment responded on Jun 14, 2019

We appreciate your review and we look forward to your next visit here at JRB.

4
Families

The staff was very friendly, and Clive (who ran Arts and Crafts) was wonderful with our son! The pools were nice and the water park was great. Our plunge pool room was nice and roomy. The overall property is in need of some "lipstick", things were nice, just older. One day we did have to leave the swim up bar area because of inappropriate partying by a large group of younger folks. This really is a family resort and I think the staff should have asked them to stop.

By on Jun 10, 2019

Review comment responded on Jun 11, 2019

Thank you for taking the time to share your experience with us.We are happy that your son enjoyed Clive's Art's and Craft class. Thanks again for sharing.

4
Families

The staff was excellent very helpful and friendly.

By on Jun 10, 2019

Review comment responded on Jun 11, 2019

Thank you for sharing your positive feedback with us.

4
Partner Couples Families

The buffer dinner was not too tasty. Breakfast was better. The staff is helpful , professional. And friendly.

By on Jun 9, 2019

Review comment responded on Jun 9, 2019

Thank you for taking the time to share your feedback with us. I will share your concerns regarding the buffet dinner with the Chef. Thanks again for sharing.

4
Everyone

By on May 25, 2019

Review comment responded on May 27, 2019

Thank you for your rating

4
Everyone

By on Apr 29, 2019

Review comment responded on Apr 30, 2019

Thanks for giving us a good rating. We are thrilled that you loved your experience here at JRB.

5
Families

By on Apr 21, 2019

Review comment responded on Apr 27, 2019

Thanks for giving us a good rating. We are thrilled that you loved your experience here at JRB.

5
Families

The resort was fantastic. Beautiful views, plenty of things to do and excellent staff, Lenroy, Craig and Momo made our experience personally great. Goofy, DJ Freestyle and Ice Barbie always entertained. We cannot wait to come back to Jewel Runaway Bay

By , from Charlottesville, usa on Apr 7, 2019

Review comment responded on Apr 7, 2019

Thank you for taking the time to share your experience here at JRB. We are happy that you enjoyed your stay with us and thank you for your mentioning our amazing staff who went above any beyond to ensure that you had a wonderful stay. Thanks again for sharing

5
Everyone

By on Apr 1, 2019

Review comment responded on Apr 1, 2019

Thank you for rating us

Jewel Runaway Bay Beach & Golf Resort – All Inclusive

Main Street, Runaway Bay, Saint Ann