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Jewel Runaway Bay Beach & Golf Resort All Inclusive

4.0 out of 5.0

Recent guest reviews

Staff here are excellent, especially with the kids. We went here last year as well, thought they made some nice improvements but lost a little quality in food service-must be understaffed at buffet because they all work extremely hard (or it was busier?). Either way, that was a minor issue and nothing to worry about. Great stay!

Wifi is so slow that you can't even send a whatsapp most of the time. Two days of sevrn no hot water. Food normal except the japanise. My childrens loved the water park.

Great place for a vacation.. Staff was dedicated to their client and the surrounding to make your stay a good o one.

We had a wonderful time, the food was excellent and plenty of things to do for the kiddos. Hotel staff is very friendly except the host at Moonstone grill, she had attitude. This was our 2nd time staying at the resort. Plenty of activities to keep the kids busy. The only thing we noticed this time compared to the last is they were a little short on wait staff. Our 1st visit we were waited on hand and foot this visit we had to wait longer periods to get service but overall had a wonderful experience.

We had a long wait at the airport before our full bus took off. Only Bar avail could charge very high drink costs. Good ride w/Jamaica history to the Jewell. Many stops along the way to drop off at other hotels. Worst I have ever seen. But finally, good jerk chicken and a nice room and we were home for the next five nights. . Got to play golf 2x w/Annette as our Caddy. With Caddy (required) $32.50 ea which includes cart and using my own clubs. Tipped $10 per player for 18 holes. She did not have to carry the clubs and she did a great job reading the greens and finding our lost balls. Snorkeling was as good as ever off the beach, bring some bread to feed the fish and you will see hundreds. My Wife was not happy w/the water activity people as they went out of their way to not help us and they left red flags out when the water was calm as they did not have to work. We loved breakfast and lunch w/waitress Shemille (sp) who kept our coffee cups full and made us laugh. We have been to this resort many times and we had two Friends w/us who had never been to Jamaica. She made them feel very welcome. The front desk was fast and efficient. The room Maid was quick to clean, room shower was refreshing and lots of pillows. Enjoyed the dunn river falls experience and what a party on the Chucka cataraman. Did so much during the day only made it to the piano bar one time and he played great music to sing along with. Overall a good relaxing trip and enjoyed the good food and servic

The hotel staff were amazing. Gave us a really good experience. The rooms had a funny smell and the bed was very hard. The beach was close by. Wish there was more activities on the resort. There was plenty of off the resort activities you could pay for.

Our staying was very good and the staffs was friendly and cooperative and good

Had a great time at Jewel Runaway Bay. the food was great, with so much variety, it was hard to choose what to have. I especially loved the breakfasts. The staff made one feel they were part of the family. Clean rooms, appreciated the turndown service and bar fridge of cool drinks. Enjoyed the entertainment King Thibo ( I think that was his name) loved you! The only thing that needs an upgrade are the chairs in the lobby. Will definitely visit Jewel Runaway Bay again but with my grandkids, I just know they will have a great time.

We have stayed here twice already and it keeps getting better!! The manager, staff, weather just everything was GREAT!! I can say everyone is always happy and smiling. I can't say enough how wonder everyone is but I do want to make sure I point out specifically the entertainment staff, what and amazing group of people hard working and always smiling, energetic and on the go!!

My husband and I had already visited Jamaica 4 times without our children, but this summer we decided to take them with us to Jewel Runaway Bay Beach and Golf Resort. I will offer my opinion of the resort: Rooms: We got ocean view, the rooms are very plain. The bed and ac were great. I would skip ocean view next time since most of the resort only has 2 floors, you can't get a very good view from the 2nd floor. Pools: There are kids playing around in the pools. This did not bother me, I was on vacation with my kids. Water Park: My kids went once, they did not want to return because some locals were not following pool rules. My 10 year old got shoved to the ground getting in line for a slide. Also, an adult male local commented to my 18 year old about how good her body looked. Beach: My favorite beach I have been to in Jamaica. Big beach, pretty water to snorkel in It was unusually windy during our visit, but it did seem to make it 10 degrees cooler! Food: I think the grill had the best food. We ate burgers, jerk chicken, wraps, and chicken caesar salads. The Japanese restaurant was fun, but does not taste like the Japanese restaurants at home. I would not eat there a second time. I had chicken parmesan at the Italian restaurant, I expected it to be similar to what I was used to. It wasn't, it was chicken with a dark brown sauce, no cheese. I only ate there once. Platinum was fun, food was not. The pizza place was good. The day buffet was okay. I really enjoyed the breakfast buffet. They did a special dinner for the Fourth of July on the lawn, it was wonderful!!! Mosquitoes: I saw around 5 in my room during my stay, I got bit once. Entertainment: They kept you entertained throughout the day and night. I have stayed at fancier resorts in Jamaica, but they were for adults only. This year, I chose one that was kid friendly so I could take my 10, 15, and 18 year old daughters. We have done lots of vacations with them, and this is definitely their favorite. They want to go back next year!!

staff was friendly, facility was clean, beach was beautiful, country was awesome.

Had a nice trip, small problem we got to our room and we were overlooking the waterpark construction , went down to front desk asked to be moved, they didn't have any room at that time but assured us they would have something the next day, they did and we were moved. That staff was very friendly, the food was very good the beach & pools were great, we enjoyed ourselves!

Resort was lovely, food good, great drinks! But best of all were the employees, they were the friendly, helpful, and genuinely sweet. Would go back to Jamaica BECAUSE of the great staff! Only con might be to have more evening interactive entertainment.

My two best friends and I stayed at the Jewel Runaway Bay in November 2014. It was an overall amazing experience. Pros: 1. Amazing staff. Always helpful, brought us things before we asked, constantly checked on us so we felt safe, anticipated our needs and wants. 2. Great food. We ate at all of the restaurants and they were all delicious. Weirdest thing is my favorite food was the cheese fries and cheeseburger from the pool bar, but all of the food served was delicious and there was a lot of variety. 3. Great pools and quiet beach Cons: 1. remote location - 90 minute drive from Montego Bay airport and 30 min drive to Ocho Rios 2. Water activities- pretty much nonexistent in our experience. Once again, we had a great time and I would stay here again.

I can not say enough about this resort. The employees there are their greatest asset. Everyone is friendly and courteous. Scott, the General Manager is such a wonderful man. The beach is magnificent and the food is DELICIOUS!!!! I highly recommend opting for the Candlelight Dinner on the beach. LOVE LOVE LOVE LOVE this place and will be coming there every year from now on! Thank You, Jewel!!!

Very friendly, helpful staff, good food. The childcare services were excellent, available until 9pm. The hotel itself ia a little dated but it's been renovated so its quite comfy. Its one of the few boutique hotels around and my 6 year old and I loved it.The beach was pretty good. If I could add anything it would be a jerk spot on the beach.

Everything about the Jewel Runaway Bay was way beyond our expectations. We enjoyed the food very much and the staff was great. Our room, the resort grounds, the beach, and the pools were very clean. I would definitely stay here again to do some other excursions and maybe get in some golf and tennis. They offer three or four a daily snorkel trips from there beach for $15pp, and there is snorkeling from the beach as well. They are constructing a water park next to the property that should be complete in early 2015. transportation to and from the hotel from MBJ was 1 hr 15 min.

I really enjoyed staying at this hotel the staff were very friendly with excellent service. I love the fact that it was free wifi in the rooms and top shelf liquor at the lobby bar. I would definitely return back and recommend to my friends and family!!!

The resort was absolutely beautiful. The staff was great, and I can't wait to return. My husband went snorkling, my 5 year old and I went on the glass bottom boat, and it was lovely. We had lots of options for entertainment, so we did as much as we wanted, then rested. The food was awesome!

Best vacation every. Rooms clean and comfy. Foods drinks great. Location was the best. Beach was just a few steps from room. Everyone greeted you when passing. I thank all of the associates of The jewel for making such a great impression from start to finish. I will be back.

Main Street Runaway Bay Saint Ann

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Jewel Runaway Bay Beach & Golf Resort All Inclusive places you 3.2 mi (5.1 km) from Green Grotto Caves. This 266-room, 4-star resort welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a golf course. Dunn's River Falls and Dolphin Cove are also within a 30-minute drive of this Runaway Bay resort.


Dining

There are ample dining options with 7 onsite restaurants, including Court Jesters, which specializes in Italian cuisine. Satisfy your hunger from the comfort of your room with room service.


Rooms

All 266 air-conditioned rooms provide furnished balconies or patios, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.


Property features

Jewel Runaway Bay Beach & Golf Resort All Inclusive features a private beach, a golf course, and a full-service spa. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and tours/tickets. Other amenities at this all-inclusive resort include 3 outdoor pools, a nightclub, and a fitness center.

Room options

Premier Room

Full 2 | King 1 | Sleeps 4

Junior Suite with Plunge Pool and Concierge Service

King 1 | Sleeps 3

Junior Suite, Oceanfront and Concierge Service

King 1 | Sleeps 4

Standard Room (Super Saver)

Full 2 | King 1 | Sleeps 3

Guest reviews for Jewel Runaway Bay Beach & Golf Resort All Inclusive

Everyone (8) Couples (19) Family (30) Friends (9)
5

great family vacation!

Everyone

Staff here are excellent, especially with the kids. We went here last year as well, thought they made some nice improvements but lost a little quality in food service-must be understaffed at buffet because they all work extremely hard (or it was busier?). Either way, that was a minor issue and nothing to worry about. Great stay!

By , from Cottam, ON on Mar 19, 2017

Review comment responded on Mar 24, 2017

Dear Butch, thank you for your feedback. I have shared it with the restaurant team to rectify. regards, Scott

2
Everyone

Wifi is so slow that you can't even send a whatsapp most of the time. Two days of sevrn no hot water. Food normal except the japanise. My childrens loved the water park.

By on Feb 24, 2017

Review comment responded on Mar 3, 2017

Dear guest thank you for your feedback. We are working on our hot water issues and wifi. I am glad to hear that you enjoyed everything else.

5

good hotel

Everyone

Great place for a vacation.. Staff was dedicated to their client and the surrounding to make your stay a good o one.

By on Dec 31, 2016

Review comment responded on Jan 16, 2017

Dear guest, thank you so much for staying with us as well as your review.

4

nice private beach resort

Everyone

We had a wonderful time, the food was excellent and plenty of things to do for the kiddos. Hotel staff is very friendly except the host at Moonstone grill, she had attitude. This was our 2nd time staying at the resort. Plenty of activities to keep the kids busy. The only thing we noticed this time compared to the last is they were a little short on wait staff. Our 1st visit we were waited on hand and foot this visit we had to wait longer periods to get service but overall had a wonderful experience.

By , from Tulsa, OK on Dec 22, 2016

Review comment responded on Jan 3, 2017

Dear AB, thank you for your review on Jewel Runaway Bay as well as your feedback

4

so many good memories

Everyone

We had a long wait at the airport before our full bus took off. Only Bar avail could charge very high drink costs. Good ride w/Jamaica history to the Jewell. Many stops along the way to drop off at other hotels. Worst I have ever seen. But finally, good jerk chicken and a nice room and we were home for the next five nights. . Got to play golf 2x w/Annette as our Caddy. With Caddy (required) $32.50 ea which includes cart and using my own clubs. Tipped $10 per player for 18 holes. She did not have to carry the clubs and she did a great job reading the greens and finding our lost balls. Snorkeling was as good as ever off the beach, bring some bread to feed the fish and you will see hundreds. My Wife was not happy w/the water activity people as they went out of their way to not help us and they left red flags out when the water was calm as they did not have to work. We loved breakfast and lunch w/waitress Shemille (sp) who kept our coffee cups full and made us laugh. We have been to this resort many times and we had two Friends w/us who had never been to Jamaica. She made them feel very welcome. The front desk was fast and efficient. The room Maid was quick to clean, room shower was refreshing and lots of pillows. Enjoyed the dunn river falls experience and what a party on the Chucka cataraman. Did so much during the day only made it to the piano bar one time and he played great music to sing along with. Overall a good relaxing trip and enjoyed the good food and servic

By , from Richmond, Va on Dec 15, 2016

Review comment responded on Jan 3, 2017

Dear guest, thank you for staying with us as well as your feedback.

4

great staff enjoyable time

Everyone

The hotel staff were amazing. Gave us a really good experience. The rooms had a funny smell and the bed was very hard. The beach was close by. Wish there was more activities on the resort. There was plenty of off the resort activities you could pay for.

By , from USA on Oct 17, 2016

Review comment responded on Nov 15, 2016

Dear guest, thank you for staying with us as well as your feedback

5

very nice hotel c

Everyone

Our staying was very good and the staffs was friendly and cooperative and good

By , from florida on Sep 28, 2016

Review comment responded on Oct 11, 2016

Dear Barry, thank you so much for staying with us at Jewel Runaway Bay. Glad to hear that you enjoyed yourselves. Scott

4

nice hotel, right on the beach

Everyone

Had a great time at Jewel Runaway Bay. the food was great, with so much variety, it was hard to choose what to have. I especially loved the breakfasts. The staff made one feel they were part of the family. Clean rooms, appreciated the turndown service and bar fridge of cool drinks. Enjoyed the entertainment King Thibo ( I think that was his name) loved you! The only thing that needs an upgrade are the chairs in the lobby. Will definitely visit Jewel Runaway Bay again but with my grandkids, I just know they will have a great time.

By on Aug 25, 2016

Review comment responded on Sep 14, 2016

Dear guest, thank you for staying with us at Jewel Runaway Bay.

5

they better each stay!

Couples

We have stayed here twice already and it keeps getting better!! The manager, staff, weather just everything was GREAT!! I can say everyone is always happy and smiling. I can't say enough how wonder everyone is but I do want to make sure I point out specifically the entertainment staff, what and amazing group of people hard working and always smiling, energetic and on the go!!

By on Aug 17, 2015

4

awesome family trip

Families

My husband and I had already visited Jamaica 4 times without our children, but this summer we decided to take them with us to Jewel Runaway Bay Beach and Golf Resort. I will offer my opinion of the resort: Rooms: We got ocean view, the rooms are very plain. The bed and ac were great. I would skip ocean view next time since most of the resort only has 2 floors, you can't get a very good view from the 2nd floor. Pools: There are kids playing around in the pools. This did not bother me, I was on vacation with my kids. Water Park: My kids went once, they did not want to return because some locals were not following pool rules. My 10 year old got shoved to the ground getting in line for a slide. Also, an adult male local commented to my 18 year old about how good her body looked. Beach: My favorite beach I have been to in Jamaica. Big beach, pretty water to snorkel in It was unusually windy during our visit, but it did seem to make it 10 degrees cooler! Food: I think the grill had the best food. We ate burgers, jerk chicken, wraps, and chicken caesar salads. The Japanese restaurant was fun, but does not taste like the Japanese restaurants at home. I would not eat there a second time. I had chicken parmesan at the Italian restaurant, I expected it to be similar to what I was used to. It wasn't, it was chicken with a dark brown sauce, no cheese. I only ate there once. Platinum was fun, food was not. The pizza place was good. The day buffet was okay. I really enjoyed the breakfast buffet. They did a special dinner for the Fourth of July on the lawn, it was wonderful!!! Mosquitoes: I saw around 5 in my room during my stay, I got bit once. Entertainment: They kept you entertained throughout the day and night. I have stayed at fancier resorts in Jamaica, but they were for adults only. This year, I chose one that was kid friendly so I could take my 10, 15, and 18 year old daughters. We have done lots of vacations with them, and this is definitely their favorite. They want to go back next year!!

By on Jul 11, 2015