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Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5.0 star property

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One Bedroom Swim Up Suite | View from room
Front of property
Couples treatment rooms, sauna, hot tub, steam room, body wraps
Couples treatment rooms, sauna, hot tub, steam room, body wraps
Couples treatment rooms, sauna, hot tub, steam room, body wraps

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Explore the area

View in a map
Rose Hall Road, Montego Bay, Saint James
  • Place, Three Palms Ocean Course
    ‪4 min walk‬
  • Place, Half Moon Golf Course
    ‪8 min walk‬
  • Place, Montego Bay Convention Centre
    ‪2 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪14 min drive‬

Room options

About the neighborhood

Montego Bay

Hyatt Zilara Rose Hall - Adults Only - All Inclusive is located within a mile (2 km) of Three Palms Ocean Course and Half Moon Golf Course. This 234-room, 5-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Three Palms Ocean Course - 4 min walk - 0.3 miles
  • Half Moon Golf Course - 8 min walk - 0.5 miles
  • The Shoppes at Rose Hall - 1 min drive - 1.0 mile
  • Montego Bay Convention Centre - 2 min drive - 1.2 miles
  • Half Moon Bay Equestrian Centre - 2 min drive - 1.4 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 15 min drive

Restaurants

  • ‪Grindz - ‬2 min walk
  • ‪Cafe Blue - ‬2 min drive
  • ‪Irie Cafe - ‬3 min drive
  • ‪Jamaican Rootz - ‬1 min walk
  • ‪Sugar Mill Restaurant - ‬1 min drive

About this property

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

Hyatt Zilara Rose Hall - Adults Only - All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. There's free valet parking if you drive. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this adults-only property include a nightclub, a gym, and 2 hot tubs.
Guests can expect to find free WiFi and 47-inch flat-screen TVs with satellite channels and DVD players. Pillowtop beds with premium bedding and pillow menus ensure a restful night, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Furnished balconies or patios, iPod docks, and refrigerators are also available. Housekeeping is available on request.
A private beach and an outdoor tennis court are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Z Spa has massage/treatment rooms and couples treatment room(s). Services include body wraps and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (50,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Hyatt Zilara Rose Hall Adults Only All Inclusive
Hyatt Zilara Rose Hall Adults Only – All Inclusive
Hyatt Zilara Rose Hall - Adults Only - All Inclusive Montego Bay

Frequently asked questions

Can I book all-inclusive rates at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Hyatt Zilara Rose Hall - Adults Only - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, windsurfing, and kayaking.

Is a free cancellation option available at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Hyatt Zilara Rose Hall - Adults Only - All Inclusive provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What's there to see close to Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

This property is located in Montego Bay within a short 20-minute walk of Three Palms Ocean Course. You'll also find Rose Hall Great House and Half Moon Golf Course within a short drive.

Will I be able to park at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Yes, valet parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Z Spa is the property's spa and services include body wraps, couples treatments, and massages.

Are there luxury amenities available at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Yes, guests can indulge in luxuries such as 3 outdoor pools, a private beach, and a beachfront restaurant at this property.

Does Hyatt Zilara Rose Hall - Adults Only - All Inclusive include a casino at the property?

No, Hyatt Zilara Rose Hall - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and 2 hot tubs.

What will couples enjoy most about a stay at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

This adults-only property offers many amenities for couples, including in-room massages as well as a private beach and 2 beach bars.

Does Hyatt Zilara Rose Hall - Adults Only - All Inclusive have a hot tub?

No, but all guestrooms at this property have jetted bathtubs.

Does Hyatt Zilara Rose Hall - Adults Only - All Inclusive have a restaurant that serves breakfast?

Yes, Hyatt Zilara Rose Hall - Adults Only - All Inclusive has 9 restaurants, and serves breakfast for a surcharge.

Does Hyatt Zilara Rose Hall - Adults Only - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Hyatt Zilara Rose Hall - Adults Only - All Inclusive though service animals are welcome.

Does Hyatt Zilara Rose Hall - Adults Only - All Inclusive have connecting rooms available?

Yes, this property has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

The closest major airport to Hyatt Zilara Rose Hall - Adults Only - All Inclusive is Sir Donald Sangster Intl. Airport (MBJ), which is 6.6 mi away (15 minutes by car).

Can I book a room with a balcony at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Yes, every guestroom at Hyatt Zilara Rose Hall - Adults Only - All Inclusive comes with a furnished balcony/patio and some offer ocean and garden views.

Does Hyatt Zilara Rose Hall - Adults Only - All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hyatt Zilara Rose Hall - Adults Only - All Inclusive.

Hyatt Zilara Rose Hall - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 833 out of 1340 reviews
Rating 8 - Good. 284 out of 1340 reviews
Rating 6 - Okay. 135 out of 1340 reviews
Rating 4 - Poor. 43 out of 1340 reviews
Rating 2 - Terrible. 45 out of 1340 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Joann

Stayed 2 nights in Oct 2025

4/10 Poor

Keasha

Stayed 3 nights in Oct 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, great view from the balcony, great breach view from our room
Stayed 6 nights in Sep 2025

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
My family and I was there for my 60th birthday. We had an amazing time, the food, the staff everything was perfect. I just loved my photos from my photo session with the flying dress. We will definitely be back next year!
Stayed 5 nights in Oct 2025

8/10 Good

Mia

Stayed 3 nights in Aug 2025

10/10 Excellent

NONA

Stayed 5 nights in Oct 2025

10/10 Excellent

Vaniella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at the Hyatt Zilara, although we cut it a day short due to Hurricane Melissa. This was my first trip to Jamaica. The staff was friendly and customer-centric and the views of the beach and ocean were beautiful! Only dined at the buffett for breakfast and lunch (Choicez) but breakfast was soooo good. The Italian restaurant was our favorite specialty restaurant and our server, Ashonie I think his name was, gave five-star service! He was the sweetest and fulfilled every request with the brightest smile on his face. There was even a point where I got dehydrated (drink plenty of water if partaking in the incessant flow of alcohol!) and a nurse gave me some tea and offered suggestions of what to eat to help replenish my fluids. I was back to my happy self again within two hours! I’m keeping everyone at Hyatt and all of Jamaica in my prayers as they embark on this road to recovery. I will DEFINITELY visit again in the future since I had such a great time!
Stayed 4 nights in Oct 2025

10/10 Excellent

Karyssa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My spouse and I stayed at Hyatt Zilara Rose Hall in Montego Bay from October 23 – November 2, 2025. What was supposed to be a four-day getaway turned into eleven days when Hurricane Melissa became a Category 5 storm and grounded all flights. Even through the worst of it, the staff and management were outstanding. The General Manager Adrian and team provided clear updates, kept guests calm, and restored Wi-Fi within 24 hours and water within 48–72 hours. Despite the storm, they continued serving hot Jamaican meals, drinks, and even nightly entertainment to keep spirits high. Employees such as Callela, Unique, Seanah, and Ro showed incredible kindness and professionalism—always smiling, even while worrying about their own families. Once airports reopened, the hotel arranged safe transportation to Kingston so guests could catch emergency flights home. I can’t say enough about the leadership, compassion, and resilience of this team. They turned a terrifying experience into one I’ll never forget for all the right reasons. If you’re visiting Jamaica, Hyatt Zilara Rose Hall should be your first choice. 🇯🇲💚
Stayed 3 nights in Oct 2025

10/10 Excellent

Kyle

Stayed 7 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Room was clean. Pools clean, restaurants were fantastic.
Stayed 4 nights in Oct 2025

10/10 Excellent

Taba

Stayed 7 nights in Oct 2025

2/10 Terrible

Kiara

Stayed 3 nights in Oct 2025

10/10 Excellent

Ekaterine

Stayed 4 nights in Oct 2025

10/10 Excellent

Nhu

Stayed 4 nights in Oct 2025

10/10 Excellent

DeAngelo Donta

Liked: Cleanliness, amenities, property conditions & facilities
Everything!! I got here right before the hurricane and let me tell you the staff has still gone above and beyond to make sure all needs are met!! With all the personal trials and tribulations the staff has still been A1 and the corporate office has been beyond accommodating!! 1000 out of 10 highly recommend will definitely be back again!!!!
Stayed 5 nights in Oct 2025

10/10 Excellent

Coleen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I have so many positive things I can say about this place and the staff. The staff has been so incredible during this tough time in Jamaica. Taking care of me and being away from their families. I’m really appreciative of everyone here doing their best after a category 5 hurricane. I said I wouldn’t come back to Jamaica ever again but I will definitely be back at the Hyatt zilara in a few years. I hope Jamaica can rebuild and citizens can get back to their lives soon. I’m sad for this island but the hospitality from everyone is top tier.
Stayed 5 nights in Oct 2025

10/10 Excellent

Carla

Stayed 4 nights in Oct 2025

4/10 Poor

Jessica

First room shower handle kept falling off. First night was great entertainment at the “club”. My son woke up next day with some bites on his back. Thought mosquitos got to him. This day we had booked an excursion through the vendors they offer at the hotel. More bites the next day down the side of his back and legs. I reported it to the hotel and they changed our room. They also gave him medicine, Benadryl and a steroid.

10/10 Excellent

Angela

Stayed 6 nights in Oct 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The level of care from the staff was refreshing. The food was outstanding. The room was beautiful and stocked with all we needed. Thank you 😊
Stayed 3 nights in Sep 2025

10/10 Excellent

Taufiq

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great food
Stayed 6 nights in Aug 2025

8/10 Good

latoya

We paid for the Adult side but most restaurants are on family friend side. Food was blah. They don’t switch out or stir to keep food looking fresh. Ice machine was broke on our floor. Rooms took to long to get cleaned. Restaurants and bars to spaced out felt like I was on a marathon. Gym was very nice. Courtney, Nicholas and Nicholai in the bar and dining area was very attentive and friendly. It was under construction
Stayed 3 nights in Oct 2025

10/10 Excellent

Jasmine

Stayed 4 nights in Oct 2025

8/10 Good

ALICIA, Sunrise

Liked: Staff & service
Disliked: Cleanliness
The hotel it self and common areas like pool and beach areas and restaurants were great but the room its self and hallways leading to rooms were dirty. Rug in hallways looked like it needed to be cleaned badly. My room which was a swim up room smelled musty. There was hair in the shower, the chairs in room were stained. I was greatly disappointed in the cleanliness and presentation of the room. As for the remainder of the hotel it was beautiful. The service is great. Everyone is very kind. Food and drinks also very good. I am not sure i would return to this resort due to cleanliness of it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Daya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

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