Room was clean, but rest of property is in transition.
Breakfast was a joke. Room was good and value for money
Enjoyed our stay the staff was really nice and very helpful my 100 Deposit was put back on my card the very next day really nice place
Staff was veey helpful and had and indoor pool (although it was dirty)
Empty hotel meant creepy feeling. No restaurant or bar. Wi fi was unsecured. Room had no natural light. It was a plus and minus.
Very outdated, overpriced, room in unsafe location, the back of the hotel where there is no security and poor lighting. Internet did not the days spent at the hotel.
Hotel was great, just wish all rooms had a mini fridg. and microwave.
The room was outdated and poorly keep, bathtub was very dirty. You enter at the back of the hotel witch is very unsafe. Very over priced, the room pictures on their website are very deceptive, the rooms look nothing like the pictures on the site. I have stay there many time over the years, I think this will be my last.
The lady at the desk when we checked in was awesome. It was after midnight when we checked in and they had a dj blasting music in the lobby. The area is awful, rooms were filthy there was no suite part of anything. The pool water was a murky Green color from not being cleaned
No hot water. Urine smell,drug dealers in the park. Facility is FILTHY !!!
Parking lot in back of hotel has poor lighting. Security guard was sitting at front desk playing on cell phone. Ridiculous. Not going back.
Ck in was pleasant. Room smelled musty. Bed skirt, torn and old looking. Price was ok.
Our room was very clean and roomy, however, the bed had a big dip in the middle. It was great to be able to allow our kids to swim inside while it was cool outside. They offered a large pool, kiddie pool, and hot tub. They were very clean. Other than my kids squealing in the pool, the hotel was very quiet.
We needed a hotel for a brief overnight stay. This hotel was more than I wanted to pay, but most hotels were full. Room was okay, quiet and clean, but hotel was outdated and our bedding smelled. Pool was closed for repairs. Full breakfast was good and the staff was friendly.
Hot!! The lobby was hot. Our room was Steaming hot.. Apparently they are under renovation or something! Rooms still have tube t.v.'s. Unbelievable :(
The hotel was very run down and just not a pleasant experience overall
i was there to attend an organizational meeting. the indoor pool was not available to guest. no form of complimentary breakfast was offered. the rooms were damp. room service was slow and lacking especially the cleaning service. wall/floor mounted heating and cooling equipment was noisy and ran continuously. card keys needed reprograming the second day. ice machines were few and inconvienent. the new name is Clarion and the web site was not available prior to arrival.
It suited needs for the one night, good location.
staff was accomodating.
Pecanland Mall is within 2 miles (3 km) of OYO Hotel Monroe LA I-20 while other popular attractions such as University of Louisiana at Monroe are within 3 miles (5 km). This 260-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free continental breakfast, served each morning from 6:30 AM to 9:30 AM.
OYO Hotel Monroe LA I-20's 260 air-conditioned rooms provide coffee makers, free local calls, and safes. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Ironing boards, desks, and wardrobes or closets are also available.
Renovated in 2015, OYO Hotel Monroe LA I-20 offers a fitness center, free WiFi in public areas, and a meeting room. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a business center, express check-out, and a communal living room.
Room was clean, but rest of property is in transition.
Breakfast was a joke. Room was good and value for money
Thank you for rating us, We have duly noted your feedback and ensure better services in the future. Regards, Cheshta
Enjoyed our stay the staff was really nice and very helpful my 100 Deposit was put back on my card the very next day really nice place
Charmed to see you loved our services, Have a pleasant day ahead :) Regards, Cheshta
Thanks for the positive rating, Hope to host you soon :) Regards, Cheshta
Staff was veey helpful and had and indoor pool (although it was dirty)
Thank you for taking time to respond to the survey. We do appreciate your business. I am sorry the pool was dirty the day you were here. The chemicals and the water is checked every other morning.
Empty hotel meant creepy feeling. No restaurant or bar. Wi fi was unsecured. Room had no natural light. It was a plus and minus.
I am sorry your visit was uncomfortable. We only rent out 65 rooms and sometimes it is not full. The wifi is open for our guest convenience. All of our rooms have a large glass window, some of them open to the dome and some of them open to the outside. Please give us another opportunity to serve you. Respectfully, Rachael
Very outdated, overpriced, room in unsafe location, the back of the hotel where there is no security and poor lighting. Internet did not the days spent at the hotel.
Hotel was great, just wish all rooms had a mini fridg. and microwave.
Hello Anonymous, I am glad to hear you had a great stay. I thank you for your feedback. /sr
The room was outdated and poorly keep, bathtub was very dirty. You enter at the back of the hotel witch is very unsafe. Very over priced, the room pictures on their website are very deceptive, the rooms look nothing like the pictures on the site. I have stay there many time over the years, I think this will be my last.
Hello Morris, I thank you for your review. I am very sorry to hear that you did not have a pleasant stay at our property. We are going through renovations at this time. However, that is no excuse for what you incurred at our property. Please kindly let me know when you stayed at our property as well as the room number that way we can have our team check that room accordingly. In regards to our rates, they do change on a daily basis with supply and demand. It is very possible that we were very busy during the time you stayed at our property. I will bring these issues to our team that way they can take the necessary actions required so this does not happen to another guest. I sincerely apologize to you. /sr
The lady at the desk when we checked in was awesome. It was after midnight when we checked in and they had a dj blasting music in the lobby. The area is awful, rooms were filthy there was no suite part of anything. The pool water was a murky Green color from not being cleaned
Hi, Aaron! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Bryce