Located in Shanzu, The Shaza is within a few miles (5 km) of sights such as Bamburi Beach and Mombasa Go-Kart. This 52-room, 4.5-star aparthotel welcomes guests with 3 outdoor pools, free breakfast, and free self parking.
Guests staying at The Shaza enjoy access to 3 outdoor pools, a children's pool, and a steam room. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 30.00 per vehicle one-way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this beach aparthotel include free WiFi in public areas, meeting rooms, and a terrace.
Each apartment is soundproofed and features a kitchen and a balcony or patio. An LED TV comes with satellite channels, and guests can stay connected with free wired internet. The bathroom offers a jetted tub, free toiletries, and slippers. Other standard amenities include an electric kettle, free newspapers, and free bottled water.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
Free buffet breakfast available daily 6:00 AM to 9:30 AM
2 bars/lounges
A coffee shop/cafe
A restaurant
Room service (limited hours)
Bathroom
Bathrobes
Free toiletries
Hair dryer (on request)
Jetted bathtub
Private bathroom
Separate bathtub and shower
Slippers
Towels provided
Entertainment
LED TV with premium satellite channels
Outdoor areas
Balcony/patio
Barbecue grill
Garden
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Meeting rooms
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
No elevator
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Designated smoking areas (fines apply)
Services and conveniences
24-hour front desk
Daily housekeeping
Free bottled water
Free daily newspapers
Iron/ironing board on request
Luggage storage
Phone
Safe
Safe at front desk
Tour and ticket assistance
Things to do
Billiards/pool table
Children's pool
Snorkeling nearby
Windsurfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
5 buildings
5 floors
52 units
Garden
Soundproofing
Policies
Check-in
Check-in start time: 11:00 AM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
This property doesn't allow pets
Children and extra beds
One child 2 years old or younger stays free when using existing bedding
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Airport shuttle fee: USD 30.00 per vehicle (one-way)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Check-in: 11:00 AM
Check-out: 10:00 AM
Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher.
The property is professionally cleaned.
Additional information about polices, regulations, and more:
There are no elevators.
No rollaway or extra beds are available.
Property is also known as
Shaza Apartment Mombasa
Shaza Apartment
Shaza Mombasa
The Shaza Mombasa
The Shaza Aparthotel
The Shaza Aparthotel Mombasa
Frequently asked questions
Are free cancellation options available at The Shaza?
The Shaza provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.
What can I see close to The Shaza?
This aparthotel is situated in Shanzu, close to Bamburi Beach and Nyali Beach. You'll also find Mtwapa Mall and City Mall within a short drive.
Is there parking available at The Shaza?
Yes, self parking is offered for free at the aparthotel.
Are there luxury amenities available at The Shaza?
Yes, guests can indulge in luxuries such as 3 outdoor pools, a restaurant, and 2 bars/lounges at this aparthotel.
Does The Shaza feature a casino on the premises?
No, The Shaza doesn't have a casino.
Is there an indoor pool at The Shaza?
No, this aparthotel doesn't have an indoor pool; however, there are 3 outdoor pools.
Is The Shaza a good place to stay for couples?
There are plenty of amenities for couples at this aparthotel, including a restaurant, 3 outdoor pools, and 2 bars/lounges.
Does The Shaza have a hot tub?
No, but all apartments at this aparthotel have jetted bathtubs.
Does The Shaza have a restaurant that serves breakfast?
Yes, The Shaza serves free buffet breakfast each morning from its restaurant.
Does The Shaza allow pets to stay for free?
No, pets aren't allowed at The Shaza.
Does The Shaza have connecting rooms available?
No, this aparthotel doesn't feature connecting guestrooms.
Where is the closest airport to The Shaza?
The closest major airport to The Shaza is Vipingo (VPG), which is 11 mi away (32 minutes by car). Another top airport is Mombasa (MBA-Moi Intl.), which is located 14.5 mi away (52-minute drive).
Are there rooms with balconies at The Shaza?
Yes, every apartment at The Shaza comes with a balcony/patio and some offer ocean views.
The Shaza Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
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Rating 2 - Terrible. 1 out of 1 reviews
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Reviews
Verified
2/10 Terrible
Verified traveler
Jun 15, 2019
This hotel is a fraud and with the cooperation and support of Expedia is stealing people's money. I booked and paid for a stay. Only upon arrival, the hotel refused the booking claiming they had no knowledge of the reservation and if fact no contract with Expedia. Now Expedia refuses to refund my money.