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Outside and hallways old and dingy but rooms clean and updated. Shady characters hanging around the hotel and I caught someone trying to break into my car. I don’t want to hold that against the hotel though. Staff was great.
The room was nice and clean but the lighting is poor and not female friendly for doing make up or shaving legs in the shower stall. Bed was comfortable. Coffeemaker in the room. Breakfast could have been better. Use to like when they actually provided a real breakfast and not just a semi continental breakfast.
Under construction Lame breakfast Nice clean comfortable room
When arrived to check in Another customer was complaining about No water at all in the rooms n the phones weren’t working so they were asking for a refund but
I requested a king room and upon arrival was told Orbitz oversold the property and gave me a double queen instead. The staff was young and inexperienced in customer service. No onsite manager that wanted to work. The front desk receptionists Annabel was unhelpful Amanda invading of my concerns. The halls were dirty and dusty. The hallway leading to the room provided was half dark. This is an unsafe hotel that is not as advertised. I returned to the front desk within minutes of check in after seeing the unsafe conditions and was told they could not help me. I explained it was unsafe and no longer wanted to stay there. I was told that they would check me out without a refund. When I called orbitz for support, they lied and said that I simply left the keys and walked out. This was untrue and I’ve filed a complaint. DO NOT STAY HERE. Although not their fault, the neighborhood is terrible and the hotel seemed to be for illegal prosecution! The on-site manager was more preoccupied with a female that doing his job.
You just need to fix the air conditioner in that room 229 it didn’t work right and it kept turning off anon
This is by far the worse hotel I have ever visited. There were cockroches in the hallway and the carpets were stained and filthy. There was also a strong scent of marijuana in the hallway. Once I went inside the room and pulled the sheets back, I found multiply stains on the bed sheets. I didn't stay any longer. I grabbed by bag and just walked out and went to a different hotel.
Rudeness at check-in Lukewarm water in sink & shower Room lighting not bright enough for reading Room phone to front desk not working Only intermittent WiFi
This property was very falsely advertised on your website. The hotel is completely under construction, there’s plastic and everything has a coat of white dust on it, there was a television blaring in the lobby, the pool and outside patio was non existent as it’s all under construction. In the short time we were getting things out of our car we observed two separate occasions of people smoking crack in the car parked next to us and parked in the back corner of the parking lot. The parking lot was poorly lit, and there was no security guards walking the lot and only one camera pointed at the front entrance. I saw this was addressed in another comment and we did not see a single security guard the entire time we were on the property. The room was poorly lit, smelled terrible and walking barefoot was not an option since the carpet wasn’t cleaned and the bathroom was dirty. I don’t know how this place can still be open and running, it is definitely violating codes left and right and overall felt completely unsafe and filthy. I’d like to file a formal complaint with the company they’re associated with but that’s unknown as they have branding for Radisson, Modesto Hotel, and Red Lion in the room. The staff at the front desk didn’t seem surprised we were checking out within an hour of checking in, but of course did not offer any kind of refund. Worst hotel experience I’ve ever had.
It’s going to be great when the construction gets done. My room was one of the remodeled King rooms and it was well appointed, very clean and super quiet!
As of March 2019 this hotel is in the midst of a complete renovation, and the place is a mess. Although I got a renovated room, the shades did not open, the microwave was not plugged in and there was no place to plug it. In other words not ready for prime time. Also there is no lobby, they offer you cold cereal and bagels and call that breakfast, and the view out your room is of the demolished lobby and piles of construction debris. Twice in four days my room key card stopped working. Worst of all, although half the staff I dealt with was nice, the other half were unfriendly or rude. In short, I don't intend to return even when the renovation is done.
It smelled like pot at night time, there was people screaming at 3 am in the morning.
Spacious, comfortable room, newly remodeled with European flair.
Good location. Clean. Spacious room. Comfortable bed.
First toile run continuously( waste of water) Electrical outlet in Bathroom does not work for the hair dryer wait cup call at 6.30 am never happen.
Sooo Horrible. The place was being renovated and we had stacks of old dirty toilets outside our window and doors. So gross. Plus the back entrance was unsecured and non-guests could walk right into the building. We need a refund
Located within a mile (2 km) of Modesto Junior College West Campus, Modesto Hotel is within 2 miles (3 km) of Vintage Faire Mall. This 3-star hotel has 125 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is served each morning from 6:30 AM to 10 AM.
30-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Modesto Hotel features free WiFi in public areas, coffee in a common area, and a meeting room. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Other amenities at this adults-only hotel include express check-out, free newspapers, and laundry facilities.
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Outside and hallways old and dingy but rooms clean and updated. Shady characters hanging around the hotel and I caught someone trying to break into my car. I don’t want to hold that against the hotel though. Staff was great.
We are sorry to hear that, we will look into getting that issue resolved, thank you
The room was nice and clean but the lighting is poor and not female friendly for doing make up or shaving legs in the shower stall. Bed was comfortable. Coffeemaker in the room. Breakfast could have been better. Use to like when they actually provided a real breakfast and not just a semi continental breakfast.
Dear Valued Guest, We regret to hear that your experience was anything but exceptional. Your concerns are forwarded to its respective department and will be addressed accordingly. The issue will be fixed in all rooms with that shower set up. Our renovation team is working tirelessly to bring state-of-the-art property for our lovely guests. Hopefully, you will give us another chance to serve your accommodation needs in the future
Dear Valued Guest, We are sorry that your stay wasn't as pleasant. Please do not hesitate to reach out to us, so we can make things right.
Under construction Lame breakfast Nice clean comfortable room
We value all guest feedback thank You.
When arrived to check in Another customer was complaining about No water at all in the rooms n the phones weren’t working so they were asking for a refund but
I requested a king room and upon arrival was told Orbitz oversold the property and gave me a double queen instead. The staff was young and inexperienced in customer service. No onsite manager that wanted to work. The front desk receptionists Annabel was unhelpful Amanda invading of my concerns. The halls were dirty and dusty. The hallway leading to the room provided was half dark. This is an unsafe hotel that is not as advertised. I returned to the front desk within minutes of check in after seeing the unsafe conditions and was told they could not help me. I explained it was unsafe and no longer wanted to stay there. I was told that they would check me out without a refund. When I called orbitz for support, they lied and said that I simply left the keys and walked out. This was untrue and I’ve filed a complaint. DO NOT STAY HERE. Although not their fault, the neighborhood is terrible and the hotel seemed to be for illegal prosecution! The on-site manager was more preoccupied with a female that doing his job.
You just need to fix the air conditioner in that room 229 it didn’t work right and it kept turning off anon
Dear Valued Guest, We're sorry that your stay wasn't as pleasant. We appreciate your feedback.
This is by far the worse hotel I have ever visited. There were cockroches in the hallway and the carpets were stained and filthy. There was also a strong scent of marijuana in the hallway. Once I went inside the room and pulled the sheets back, I found multiply stains on the bed sheets. I didn't stay any longer. I grabbed by bag and just walked out and went to a different hotel.
Alberto please contact the property directly we would like to right this wrong. We value all guest feed back thank You for Your time.
Rudeness at check-in Lukewarm water in sink & shower Room lighting not bright enough for reading Room phone to front desk not working Only intermittent WiFi
Dear Valued Guest, We apologize that your stay wasn't as pleasant. We will regroup as a team and will ensure all your concerns are addressed. Hopefully, you will give us another chance to make things right.
thank you for your feedback.