6/10 Aceptable
Janell H.
24 jul. 2023
Very disappointing
The house and resort were beautiful but the cleanliness on the property was subpar , floors were filthy , items were aimlessly thrown in closets like someone rushed to clean up. Closet Doors and balcony door were broken and door knobs fell off if doors weren’t closed softly. Secondary balcony and main floor patio were filthy and had plies of dead leaves laying around. Not mention we had NO HOT WATER the entire stay, we had to boil pots of water to bathe for three nights . We couldn’t get anyone on the phone and when we did maintenance/front desk staff lacked any urgency to fix the problem, and no alternate solutions were made for our comfort. The home has potential and was beautiful but needs lots work.
Janell H.
Se hospedó 3 noches en julio de 2023