Economy Room, 1 King Bed, Non Smoking
from $77
LivINN Hotel St. Paul – I-94 – East 3M Area
2.5 out of 5.0
3.6
out of 5
Average Guest Review
See all 113 reviews
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Recent guest reviews
There was an infestation of ants in the bed we were unable to get another room without having to pay extra.
Decent hotel for the price. Room was clean and there wasn't anything I was unhappy about.
This hotel was one of the cleanest I've ever been to. We drove down to the State Fair and went to a concert, so we just wanted a place to sleep before we headed out in the morning. This hotel was way better than I was expecting and it was nicely priced!
My 87 YO mother and I were traveling to get to my brother who was in end stage cancer and in crisis. Our plane was weather delayed in Phoenix and we arrived 90 minutes late to Minneapolis. The car rental shuttle was also late. By the time we arrived, the night desk clerk, Christine, promptly told us we were late and she canceled our reservation as a No-show. I replied that Orbitz listed us as a late arrival. She said that only applies until 2am.. and as it was 2:30am.. she would have to charge us for the room again. I tried to explain the situation... we'd been in the air all day and had no control over the late arrival.. and we were there for a distressing visit... and could they not just let us have the room we paid for. She then told us it "is not her fault your brother is dying." I lost it. I did yell for about 30 seconds asking her why she couldn't understand the situation. She then said I cannot yell and her and to leave or she would call the police. She kept pointing at the entrance and repeatedly told us to leave. I went to the lobby to calm myself enough to drive. My poor mother got a list of other hotels. We went across the highway from LivINN to their competitor, who gave us a room at their best rate... and even checked us in as an EARLY arrival for Tuesday... and we got the room Monday for free. That hotel understands what hospitality is. LivINN does not.
It was a good experience overall. The only thing was just the remodeling of the bathroom. The room didn't a door. But was good.
comfortable, happy, safe, given a room upon arrival,
Very homey, cheerful , a Christain atmosphere , free New Testament , with study helps We enjoyed our stay
The room was much more up to date than I expected--a nice desk, large TV, nice bed. My main complaint was that the floors were thin (one could hear noises from upstairs) and the highway was close by (noise of traffic). The room also smelled of smoke although it was a non-smoking room.
Very nice room. Small but very adiquat for my stay. The bed was very good
Friendly staff, but wish to add continental breakfast to the list for travelers with children
Stayed here due the good price and how close it was to the main interstate. Hotel was quite and clean. I would stay here again.
Definitely get a lake view room, for it is on the quiet side of the building, but don't expect to see much in the way of view. This is a hotek close off the Interstate, well-kept, priced right. Not much in the way of nearby amenities (unless Denny's is your thing, and that's right next door).
This place was a little scruffy with the cartons stacked outside the office in the lobby and the industrial strength parking lot next to the collision shop and a Denny's under renovation. The neighborhood wasn't the swankiest, but the staff was friendly and the room was clean. The room was quiet and the bed was comfortable. LiveINN could use a big upgrade but then they'd charge a lot more.
The Hotel met every requirement. I traveled alone for a family Birthday celebration, and for the two days that I was there and the accommodations were all that I expected. Rooms were clean and the staff was very friendly and polite.
the LivInn Hotel was clean, and the bed was amazing! the staff was curteous and friendly. I was very happy with my stay. the location was ideal for my needs. the rooms were small but were exactly fine for what i needed. I appreciated that the blinds closed well and made the room dark so i could get to sleep early. the Hotel was quiet and all in all it was an excellant stay! no breakfast (which most Hotels offer) and for the price I felt there should have been - BUT there was a fridge - so we just prepared ahead of time for the morning.
very happy with our stay everyone was friendly and polite very helpfull when ask a question..
Very clean and updated Motel - I would definitely recommend this Hotel.
I would give this more fives except for just a few things... there wasn't Ice on all the floors.. there was also no signs to show where you could actually locate the ice... also I was hoping for more than just a 30 min late check out.. I asked when I checked in and the person working the front desk said it shouldn't be a problem.. They weren't sure of the late checkout time but just to call in the morning and as what time and if that would be ok... The staff was great! The bed and pillows were great and so was the room nice and clean.. So just a few minor negatives but noting that would keep me from staying again :-)
Hotel service was great! We stayed for 2 nights. Staff made it very comfortable. Although bathrooms were quite small and crowded - room was good for its price.
We were in town for a Fleetwood Mac concert and just needed a room for one night. Staff was friendly, room was comfortable. Only concern was a large red stain on the carpet....ew!
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Laundry facilities
- 24-hour front desk
LivINN Hotel St. Paul – I-94 – East 3M Area is located within a 15-minute drive of Xcel Energy Center and Indian Mounds Park. The 114 rooms at this hotel include refrigerators, microwaves, and coffee makers. University of St. Thomas and University of Minnesota-Minneapolis are also within a 20-minute drive.
Rooms
The 114 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 48-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free newspapers, phones, and ironing boards are other standard amenities.
Property features
At LivINN Hotel St. Paul – I-94 – East 3M Area, guests have access to free WiFi in public areas, coffee in a common area, and express check-in. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include express check-out, laundry facilities, and a fireplace in the lobby.
Guest reviews for LivINN Hotel St. Paul – I-94 – East 3M Area
Everyone
There was an infestation of ants in the bed we were unable to get another room without having to pay extra.
Everyone
Decent hotel for the price. Room was clean and there wasn't anything I was unhappy about.
Review comment
General Manager responded on Sep 8, 2017
Thank you for staying with us. We are pleased to know you enjoyed your clean room and were impressed with the good value we offer. It was a pleasure having you here, and we hope to see you again soon. Malissa Gjerdahl, General Manager
resting spot after state fair
Everyone
This hotel was one of the cleanest I've ever been to. We drove down to the State Fair and went to a concert, so we just wanted a place to sleep before we headed out in the morning. This hotel was way better than I was expecting and it was nicely priced!
Review comment
General Manager responded on Aug 31, 2017
Mariah, thanks so much for sharing your experience at the LivINN Maplewood. We are always happy to read that a guest was very satisfied with their accommodations, clean rooms and facilities. We appreciate your comments and look forward to your next stay. Malissa Gjerdahl, General Manager
front desk night clerk inhospitable
Everyone
My 87 YO mother and I were traveling to get to my brother who was in end stage cancer and in crisis. Our plane was weather delayed in Phoenix and we arrived 90 minutes late to Minneapolis. The car rental shuttle was also late. By the time we arrived, the night desk clerk, Christine, promptly told us we were late and she canceled our reservation as a No-show. I replied that Orbitz listed us as a late arrival. She said that only applies until 2am.. and as it was 2:30am.. she would have to charge us for the room again. I tried to explain the situation... we'd been in the air all day and had no control over the late arrival.. and we were there for a distressing visit... and could they not just let us have the room we paid for. She then told us it "is not her fault your brother is dying." I lost it. I did yell for about 30 seconds asking her why she couldn't understand the situation. She then said I cannot yell and her and to leave or she would call the police. She kept pointing at the entrance and repeatedly told us to leave. I went to the lobby to calm myself enough to drive. My poor mother got a list of other hotels. We went across the highway from LivINN to their competitor, who gave us a room at their best rate... and even checked us in as an EARLY arrival for Tuesday... and we got the room Monday for free. That hotel understands what hospitality is. LivINN does not.
Review comment
General Manager responded on Aug 3, 2017
Dear Yvonne, Thank you for taking the time to provide us with your feedback. We are very sorry for the experience you and your mother had upon check in. We have processed your credit and apologize for this oversight and the way we handled it. We hope you will consider giving us another opportunity to provide a much better experience should you decide to stay in our area in the future. Sincerely, Malissa Gjerdahl General Manager
good stay
Everyone
It was a good experience overall. The only thing was just the remodeling of the bathroom. The room didn't a door. But was good.
Review comment
General Manager responded on Mar 30, 2017
Thank you for your feedback about your stay. We are pleased that you enjoyed your overall time with us, and we also appreciate you sharing observations on how your experience could have been better. We hope to have you as our guest again in the future. Thanks again. Malissa Gjerdahl, General Manager
in need at time of arrival
Families
comfortable, happy, safe, given a room upon arrival,
Review comment
General Manager responded on Nov 19, 2016
Thank you for staying with us at the LivINN Maplewood. We are glad you were comfortable here and were pleased with our location and staff. We appreciate your feedback about our breakfast selections and look forward to having you stay with us again. Malissa Gjerdahl, General Manager
good atmosphere
Everyone
Very homey, cheerful , a Christain atmosphere , free New Testament , with study helps We enjoyed our stay
Review comment
General Manager responded on Oct 24, 2016
Thank you for choosing to stay at the LivINN Maplewood and sharing your review with other travelers. We are delighted to read that you loved our friendly service, convenient location which was perfect for your needs and your room as well. We appreciate your business and look forward to having you stay with us again soon. Malissa Gjerdahl, General Manager
good accommodations for the money
Everyone
The room was much more up to date than I expected--a nice desk, large TV, nice bed. My main complaint was that the floors were thin (one could hear noises from upstairs) and the highway was close by (noise of traffic). The room also smelled of smoke although it was a non-smoking room.
Review comment
General Manager responded on Sep 26, 2016
Thank you for being our guest. We are glad you liked your well-appointed room and found it to be at a good value. We appreciate your observations and apologize for the inconvenience caused. We value your constructive comments as they will help in future enhancements. We value your business and look forward to serving you again. Malissa Gjerdahl General Manager
good economical place to stay
Everyone
Very nice room. Small but very adiquat for my stay. The bed was very good
Review comment
General Manager responded on Sep 21, 2016
Thank you for choosing the LivINN Maplewood for your stay. We work hard to make sure our guests have a comfortable visit, so we are pleased to know that you got a great night’s sleep. I am also glad that you found us to be a great value. We would be delighted to accommodate you again in the future. Malissa Gjerdahl General Manager
quiet area...easy to locate
Everyone
Friendly staff, but wish to add continental breakfast to the list for travelers with children
Review comment
General Manager responded on Jan 1, 1970
Thank you for choosing to stay at LivINN. We are delighted to read how much you enjoyed our hotel and welcoming associates. We appreciate your suggestion and have made a note of it. We value your business and would love to have you stay with us again soon. Malissa Gjerdahl, General Manager
Thank you for being our guest and for the review. We apologize for the inconvenience you had in your room, and I am working with our housekeeping team to see where we failed and ensure that it does not happen again. We take the cleanliness of our rooms very seriously and have asked the pest control to check and treat your room immediately. I hope this unfortunate situation will not prevent you from staying with us again. Malissa Gjerdahl, General Manager