Friendly staff, big parking area, clean as always, good cable service
Overall staff was very nice! There were a few things that were not overly clean, but it was in a nice area and it was locked 24/7 which is nice.
The hotel took extra precaution with locked doors due to the virus. The comforter in my room had make up stains on them that looked fresh like the blanket wasn’t washed.
Staff was friendly. Walls were thin and doors banging kept me up all night. Dogs were not made to be quiet when barking obnoxiously. I would not put families with young children that need to sleep on the same floor as a bunch of yappy dogs.
This is a portion of the 3 page complaint letter I sent to your corporate HQ. I had the most unpleasant experience with your front desk representative Michael at Sheraton St. Paul Woodbury Hotel in Woodbury, MN. I arrived at the hotel around 1pm on June 20, 2019 and spoke with Michael. I confirmed with him I had a reservation for that day but after checking with housekeeping, he stated my room wasn’t ready because it was still being cleaned. He offered to call me if it became ready before the 3pm check-in time, this I appreciated. I arrived back at the hotel at 2:50pm to check-in, at that point Michael told me my room still wasn’t ready. I inquired as to how much longer it may be? to which he replied 45 minutes to an hour. It was at this point I inquired as to what was causing the delay with my room (since I was under the impression it was being cleaned when I came in at 1pm) Michael advised me that the previous occupants of my room had a late check-out. If this would have been told to me earlier I could have made other arrangements and not stayed in the area thinking I was getting into my room at 3pm. I informed him that I had been traveling all morning to get to the hotel and could he please check to see if there were any other rooms available immediately that I can check into? (I needed to shower and change, as I was scheduled to meet my fiancé’s family for the first time in just a little over an hour from then) Michael simply said there were no other rooms available.
Very comfortable, clean, and quiet rooms. There''s a nice place to actually sit in the room and multiple ways to charge tech.
Staff was rude upon check in. Charged me twice for my stay, including the “$50 per night” hold on my credit card. Called the Sheraton when I saw the duplicate
House keeping service was poor , we were not happy.
Check in and check out was fast and easy. The room was clean and the staff was great.
We booked our room thru Orbitz. We were told there would be breakfast for two with the room. Saturday am nope a Buffet was $16.00 each. Isn't there someway Orbitz and the hotel can't book this better.
Front desk staff were very helpful, attentive warm and welcoming. Clean rooms and nice accommodations
The room was great - check in was quick and staff was helful
Good staff. Room was clean and kept our lost item.
Located within 2 miles (3 km) of Tamarack Village, Sheraton St. Paul Woodbury Hotel places you within a few miles (5 km) of Woodbury Lakes. This 150-room, 3.5-star hotel has a restaurant, an indoor pool, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.
The 150 rooms have an array of amenities, including microwaves, coffee makers, and free newspapers. TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free local calls, safes, and ironing boards are also available.
Guests of Sheraton St. Paul Woodbury Hotel have access to an indoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Friendly staff, big parking area, clean as always, good cable service
Overall staff was very nice! There were a few things that were not overly clean, but it was in a nice area and it was locked 24/7 which is nice.
The hotel took extra precaution with locked doors due to the virus. The comforter in my room had make up stains on them that looked fresh like the blanket wasn’t washed.
Staff was friendly. Walls were thin and doors banging kept me up all night. Dogs were not made to be quiet when barking obnoxiously. I would not put families with young children that need to sleep on the same floor as a bunch of yappy dogs.
This is a portion of the 3 page complaint letter I sent to your corporate HQ. I had the most unpleasant experience with your front desk representative Michael at Sheraton St. Paul Woodbury Hotel in Woodbury, MN. I arrived at the hotel around 1pm on June 20, 2019 and spoke with Michael. I confirmed with him I had a reservation for that day but after checking with housekeeping, he stated my room wasn’t ready because it was still being cleaned. He offered to call me if it became ready before the 3pm check-in time, this I appreciated. I arrived back at the hotel at 2:50pm to check-in, at that point Michael told me my room still wasn’t ready. I inquired as to how much longer it may be? to which he replied 45 minutes to an hour. It was at this point I inquired as to what was causing the delay with my room (since I was under the impression it was being cleaned when I came in at 1pm) Michael advised me that the previous occupants of my room had a late check-out. If this would have been told to me earlier I could have made other arrangements and not stayed in the area thinking I was getting into my room at 3pm. I informed him that I had been traveling all morning to get to the hotel and could he please check to see if there were any other rooms available immediately that I can check into? (I needed to shower and change, as I was scheduled to meet my fiancé’s family for the first time in just a little over an hour from then) Michael simply said there were no other rooms available.
Very comfortable, clean, and quiet rooms. There''s a nice place to actually sit in the room and multiple ways to charge tech.
