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Extended Stay America - Minneapolis - Woodbury

2.5 out of 5.0

Recent guest reviews

The hotel was dirty and smelly. The sheets were thin and not warm and smelled. The lobby carpet we dirty and the walls were dirty. The staff's clothes were stained. The over all appearance of the hotel was dirty and gross.

everything is good,but,I just don't like air conditioner,it's so much nose,and that air conditioner wind make me headache

Nice coffee at front desk, good place to stay for a long period of time

It is a very nice hotel with great staff. Rooms are very comfortable and clean. I like the mini kitchen with refrigerator for eating in. Will stay here again. Front desk people were very responsive and helpful to requests,

Needed a place with full size refrigerator and kitchen. Has one in every room.

Very nice place for a night or a month! Bed, desk, kitchenette, recliner... all very nice.

Front desk staff exceptional, room comfortable and clean and everything worked. One thing: they advertise free Internet 24/7 -- well sort of. When you go online, they offer you fast Internet for $3, or "Internet Lite" for free. I chose the free since it had been advertised as free, but it was slow - sometimes seemingly like old dial-up. I felt a bit like a victim of bait and switch.

i requested for a non smoking room, but unfortunatly there were only smoking available. i had no other options so i took the smoking room. I anticiapate a really strong smokey smell that would make me sick, but luckily the room didn't smell too bad. I turn the AC/Fan on the whole time and was able to sleep great and didn't get sick either!

The hotel is in rough shape.

This was a hotel to just lay your head. There is no frills, it is clean and the staff is great. i Would recommend this hotel because of the price. If you are just looking for a place to sleep it is great.

We stayed two nights at the hotel. The staff was friendly and the room was large, clean and comfortable.

Just needed a place to stay for one night on a budget. Extended Stay America provided just that. The in-room kitchen was very nice and I could see staying there for longer trips. The beds were not comfortable; hard mattress. And we were not allowed a late check out. but for one night it was alright.

Good front desk staff at check in. No receipt available at early check out. Older room but clean. No room service but it was anticipated. Linen exchange at front desk. No breakfast as some other ESA's have. Hallways to room very smelly (cigs). But room not smelly, althought it once was a smoking room. (Damagae to countertop). Best price in immediate area.

This hotel served my needs in that it was close to the restaurant where I was meeting friends (Lake Elmo Inn in Lake Elmo, MN), and was very reasonably priced. I stayed one night...the room was comfortable and clean.

They don't have free complimentry toothbrushes, etc., the hotel is beat up, needs some renovations. Watch out for ice in the winter. Good location, lots of restaurants in the area, walmart next door. Great shower heads.

Have stayed there for over ten years and the hotel is showing it's age and need for TLC. It now caters to a different clientel (pets, road construction crews, etc), and is in need of basic repairs. Also quite noisy (kids running in halls).

Room options

Studio, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Studio, 2 Full Beds, Smoking

Full 2 | Sleeps 4

Guest reviews for Extended Stay America - Minneapolis - Woodbury

Everyone (3) Couples (3) Family (4) Other (5) Friends (1)
2

gross

Everyone

The hotel was dirty and smelly. The sheets were thin and not warm and smelled. The lobby carpet we dirty and the walls were dirty. The staff's clothes were stained. The over all appearance of the hotel was dirty and gross.

By , from denver on Apr 30, 2017

Review comment responded on May 2, 2017

Sara, thank you for sharing your candid feedback. We are very passionate about providing our guests with clean accommodations, and we apologize we fell short in this case. We have shared your comments with the entire team to see where we went wrong so that we can better our service and facilities. We hope you will give us another chance as we would appreciate the opportunity to provide you with a better stay. Sincerely, General Manager

4
Everyone

everything is good,but,I just don't like air conditioner,it's so much nose,and that air conditioner wind make me headache

By on Dec 18, 2016

3

can of tuna fish in cupboard, dusty, pillows stunk

Everyone

Nice coffee at front desk, good place to stay for a long period of time

By , from S on Oct 19, 2016

4

nice stay

Singles

It is a very nice hotel with great staff. Rooms are very comfortable and clean. I like the mini kitchen with refrigerator for eating in. Will stay here again. Front desk people were very responsive and helpful to requests,

By on May 19, 2015

3

has a kitchen

Singles

Needed a place with full size refrigerator and kitchen. Has one in every room.

By on Jul 1, 2014

4

nice place

Families

Very nice place for a night or a month! Bed, desk, kitchenette, recliner... all very nice.

By on Feb 3, 2014

4

good place

Singles

Front desk staff exceptional, room comfortable and clean and everything worked. One thing: they advertise free Internet 24/7 -- well sort of. When you go online, they offer you fast Internet for $3, or "Internet Lite" for free. I chose the free since it had been advertised as free, but it was slow - sometimes seemingly like old dial-up. I felt a bit like a victim of bait and switch.

By on Sep 7, 2012

3

okay

GetawayWithFriends

i requested for a non smoking room, but unfortunatly there were only smoking available. i had no other options so i took the smoking room. I anticiapate a really strong smokey smell that would make me sick, but luckily the room didn't smell too bad. I turn the AC/Fan on the whole time and was able to sleep great and didn't get sick either!

By on Jun 6, 2011

1

poor showing

Singles

The hotel is in rough shape.

By on May 23, 2011

2

you get what you pay for

Couples

This was a hotel to just lay your head. There is no frills, it is clean and the staff is great. i Would recommend this hotel because of the price. If you are just looking for a place to sleep it is great.

By on Jan 28, 2011