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DoubleTree by Hilton Minneapolis - Park Place

3.5 out of 5.0

Recent guest reviews

This was our fourth and best stay yet at this hotel. The room was clean, the bed quite comfortable. The staff was very friendly and accommodating. Definitely will stay here again!

This hotel is clean, remodeled, overall a higher end hotel. There were only 2 things that kept me from making my stay a 5. 1 - The parking lot was really crowded and not everyone was clear with how to park inside the lines. We got back to the hotel after 11pm and were challenged to find a legal parking spot. We were able to park behind the hotel, I think where employees usually park. Turns out there were 2 weddings the night of our stay, so that's why it was so crowded. 2 - The deadbolt did not line up with the hole in the door jamb so I was unable to bolt the door. It wasn't an emergency because my wife wasn't there alone and I could engage the slide latch where the door stays locked while you identify who's outside. I notified the front desk upon checkout, but I can't believe no one ever brought that to their attention before.

Room was good. Location was even better. Lots of younger crowd and hip restaurants. Cub foods was a pleasant suprise.

We attended a banquet at the hotel, and it was convenient to spend the night there. It is an older hotel, but they have done their best to keep it updated. The room was clean, and the bed comfortable. A fridge and microwave would have been nice. I thought the price was high, but we were in the cities so maybe I am being unrealistic. Cookies at check in were excellent and the front desk staff were very pleasant and efficient. As far as the banquet goes, that was a little disappointing. The service was very slow, the salad was tiny, and the lettuce was wilted, the food was cold when it got to us, and the chicken was dry. Sorry for the criticism, but we own a resort ourselves, and I realize it can't get fixed if you don't know what is wrong.

I will no longer book through Orbitz when I want a specific room. I paid more for a 2 queen 2 room suite, and when we arrived I was given a king whirlpool suite and told my contract with orbitz only states I would be given a suite. The hotel staff was very accommodating, but had a full hotel, so they couldn't move us to the correct room until the second night. Spent the first night in a standard 2 full bed room. When moved to the 2 queen, 2 room suite, the beds were no bigger. I would've hated to have 2 adults sleeping in that bed. But overall the bed was comfy. Probably the best I've slept in a hotel in quite some time. Loved the size and layout of the suite, but rooms are by the pool and quite noisy. The location of this hotel is wonderful. Close to downtown, and between 169 and 100, so quick access to get to anywhere else you would need to go. Can easily walk to restaurants and movie theater. Costco and Cub Foods are also across the street along with the west end shops. The shower could've been cleaner. Mold/mildew was starting to grow in the grout. Room service trays were left in the hallway for several hours. Overall a decent experience, but left with the feeling that this hotel was trying to be high end but couldn't quite pull it off b

As usual with the chain, clean rooms, plenty of amenities and conveniently located!

I was kept up all night by what I later found out was a wedding party. Regardless, I had little to no rest on this trip, and felt like staff did not do enough to help their customers who were not involved in the wedding. Also, no shuttle on the weekends - that sucked!

First - we were given the wrong room. We paid for an executive level room and had to go back to the lobby to change the room as each time we called the desk we were put on hold. The indoor pool is open to the halls to the elevators and lobby so the entire hotel reeks of chlorine - even in our 14th floor room. Needs major redo - water stains on the ceiling, frayed curtains and stained rugs. Free appetizers in the bar but the food was awful. How can you ruin nachos?

Needed a hotel this past weekend for my best friend's coed baby shower. Even though I had relatives in town I wanted to stay at a hotel and just enjoy the experience. Needless to say I did that and more. Room was great (14th floor) with a view, courteous staff and excellent location. I would stay there again and recommend to anyone visiting from out-of-town.

Central located, within minutes of downtown Minneapolis, within walking distance of several restaurants

Hotel is under renovation but rooms were great! Nice and big. Biggest issue was getting there off Hwy 100...every ramp was closed to get onto the hwy. super frustrating. Also front desk wasn't helpful with trying to get taxi's

The Doubletree Downtown is in a great location & the staff was awesome! Rooms are a little expensive & no continental breakfast for as expensive as everything was but definitely recommend this hotel!

While our overall experience was good to above average, we do have some specific suggestions: I am ahilton Honors so I went to that sign at the front desk. We were told no one was staffing that area. Why have the sign there then. The cookie at check in is a nice touch. Check in was fast and courteous. The pillows are too soft. The pool is cloudy. The hot tub is a warm tub.

Nice location, nice staff, nice bar and great bartender

Just wanted to get out for a night and not have to worry about driving home... Our room was small, but clean and comfortable. It was the right price and the right location for what we were looking to do.

I really liked the location's convenience to downtown and west suburbs. Also quite appreciated the friendliness of staff.

Good Hotel only thing I didn't like is there was no WIFI in the rooms.

The waitstaff in the dining room was abominable and, though I cannot prove this, after the waitress disappeared with our credit card for 25 minutes saying "Oops, for got I had it", the credit card company flagged our card as fraudulent use and we could not use it the rest of the stay. I suppose it could be a coincidence but I would seriously check what is going on in that restaurant. The rest of the hotel was nice enough, but the weekend was ruined.

We were invited to a party and made a last minute decision to go. We needed a Downtown Minneapolis Hotel in a hurry and found they were all booked. We discovered the Double Tree in St. Louis Park in the nick of time and enjoyed our stay. The Hotel is a short driving distance from the Downtown area and has great restaurants, shopping and movie theater areas within walking distance as well. The Sunday brunch was as advertised (a pleasant surprise). Although, we did not bring our children, this hotel is "kid-friendly". I look forward to going back and do recommend this option to others as well.

Room options

Room, 2 Double Beds

Full 2 | Sleeps 4

Suite (2 Double & 1 Sofa bed)

Full 2 | Sleeps 6

Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 4

1 King Bed - Whirlpool - Non Smoking

King 1 | Sleeps 4

Guest reviews for DoubleTree by Hilton Minneapolis - Park Place

Everyone (7) Couples (24) Business (8) Family (12) Other (3) Friends (6)
4
Everyone

This was our fourth and best stay yet at this hotel. The room was clean, the bed quite comfortable. The staff was very friendly and accommodating. Definitely will stay here again!

By on Sep 4, 2017

Review comment responded on Sep 12, 2017

WOW! Thank you for this amazing review of your last stay at the Doubletree by Hilton Minneapolis Park Place Hotel. We pride ourselves on our high level of service and we will most certainly be sharing this review with the entire team. We greatly appreciate your business and are thrilled to hear everything went wonderfully. We will definitely see you back on your next trip to the Twin Cities. Best Regards, Brian Murphey Director of Front Office

4

very good experience.

Everyone

This hotel is clean, remodeled, overall a higher end hotel. There were only 2 things that kept me from making my stay a 5. 1 - The parking lot was really crowded and not everyone was clear with how to park inside the lines. We got back to the hotel after 11pm and were challenged to find a legal parking spot. We were able to park behind the hotel, I think where employees usually park. Turns out there were 2 weddings the night of our stay, so that's why it was so crowded. 2 - The deadbolt did not line up with the hole in the door jamb so I was unable to bolt the door. It wasn't an emergency because my wife wasn't there alone and I could engage the slide latch where the door stays locked while you identify who's outside. I notified the front desk upon checkout, but I can't believe no one ever brought that to their attention before.

By , from Chicago on Aug 28, 2017

Review comment responded on Sep 1, 2017

Wow, we're glad that you stayed with us. Thank you for your feedback!

4

good location.

Everyone

Room was good. Location was even better. Lots of younger crowd and hip restaurants. Cub foods was a pleasant suprise.

By , from Mason City, IA on Aug 23, 2017

Review comment responded on Aug 28, 2017

Mark, we appreciate the nice review. Thank you for the great feedback. And we love having a 24 hour grocery store across the street. So do our guests. Best Regards, Dan GM

4
Everyone

By , from Minneapolis on Nov 1, 2016

Review comment responded on May 13, 2017

Thank you Bill for the review. We appreciate the comments. We have 4 check in stations, I'm sorry that the area felt undersized. We hope to see you next time!

4

room was good, food not so much

Everyone

We attended a banquet at the hotel, and it was convenient to spend the night there. It is an older hotel, but they have done their best to keep it updated. The room was clean, and the bed comfortable. A fridge and microwave would have been nice. I thought the price was high, but we were in the cities so maybe I am being unrealistic. Cookies at check in were excellent and the front desk staff were very pleasant and efficient. As far as the banquet goes, that was a little disappointing. The service was very slow, the salad was tiny, and the lettuce was wilted, the food was cold when it got to us, and the chicken was dry. Sorry for the criticism, but we own a resort ourselves, and I realize it can't get fixed if you don't know what is wrong.

By , from Lutsen, MN on Aug 29, 2016

3

great location

Everyone

I will no longer book through Orbitz when I want a specific room. I paid more for a 2 queen 2 room suite, and when we arrived I was given a king whirlpool suite and told my contract with orbitz only states I would be given a suite. The hotel staff was very accommodating, but had a full hotel, so they couldn't move us to the correct room until the second night. Spent the first night in a standard 2 full bed room. When moved to the 2 queen, 2 room suite, the beds were no bigger. I would've hated to have 2 adults sleeping in that bed. But overall the bed was comfy. Probably the best I've slept in a hotel in quite some time. Loved the size and layout of the suite, but rooms are by the pool and quite noisy. The location of this hotel is wonderful. Close to downtown, and between 169 and 100, so quick access to get to anywhere else you would need to go. Can easily walk to restaurants and movie theater. Costco and Cub Foods are also across the street along with the west end shops. The shower could've been cleaner. Mold/mildew was starting to grow in the grout. Room service trays were left in the hallway for several hours. Overall a decent experience, but left with the feeling that this hotel was trying to be high end but couldn't quite pull it off b

By on Jul 28, 2016

Review comment responded on Jan 1, 1970

Greetings! Thank you for your feedback here, I apologize for the issues you encountered your stay. The location of the hotel is very accommodating, as you mentioned with Westend across the street and Cub Foods and Costco right there. I'm very happy to see we were able to accommodate you, with the bed situation. We look forward to welcoming you back. Than you, Nicole

5

hilton doesn't disappoint!!

Everyone

As usual with the chain, clean rooms, plenty of amenities and conveniently located!

By , from Minneapolis on Jun 7, 2016

Review comment responded on Jun 16, 2016

Greetings! Thank you for choosing the Doubletree Park Place hotel! We appreciate your feedback, as, feedback is very vital to the continued success of the hotel. I'm pleased to see you had a rewarding experience with us. Please let me know if there is anything I can assist you with from your stay with us, or comments or concerns. Thank you again for choosing the Doubletree Park Place hotel! We look forward to welcoming you back in the not so distant future!

1

no sleep

Singles

I was kept up all night by what I later found out was a wedding party. Regardless, I had little to no rest on this trip, and felt like staff did not do enough to help their customers who were not involved in the wedding. Also, no shuttle on the weekends - that sucked!

By on Sep 29, 2015

2

not up to doubletree standards

Couples

First - we were given the wrong room. We paid for an executive level room and had to go back to the lobby to change the room as each time we called the desk we were put on hold. The indoor pool is open to the halls to the elevators and lobby so the entire hotel reeks of chlorine - even in our 14th floor room. Needs major redo - water stains on the ceiling, frayed curtains and stained rugs. Free appetizers in the bar but the food was awful. How can you ruin nachos?

By on Sep 18, 2015

4

great room, good price!

GetawayWithFriends

Needed a hotel this past weekend for my best friend's coed baby shower. Even though I had relatives in town I wanted to stay at a hotel and just enjoy the experience. Needless to say I did that and more. Room was great (14th floor) with a view, courteous staff and excellent location. I would stay there again and recommend to anyone visiting from out-of-town.

By on Jan 14, 2015